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    Sales

    Answers to the most common sales questions about ASPnix’s Hosting services, plans, servers, limits and more.

    ASPnix Hours of Operation

    September 26th, 2020April 18th, 2017 by ASPnix Support

    Below are the hours and days of operation for all of ASPnix’s products and service sales and support departments. Shared …

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    Is PHP opcache supported?

    September 26th, 2020March 26th, 2017 by ASPnix Support

    Yes. The new Zend Opcache PHP extension is supported under the 7.x. 5.x releases do not support that Zend Opcache …

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    What file extensions are blocked and not allowed to be sent or received through email?

    September 26th, 2020March 14th, 2017 by ASPnix Support

    The following “dangerous” file extensions are blocked and are not allowed to be sent or received through our email services. …

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    What is the “Hassle-Free Migration” service all about?

    September 26th, 2020January 29th, 2017 by ASPnix Support

    All of our shared hosting packages, including Linux (excludes the free hosting plan) and the Windows (excludes Reseller services) shared …

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    Can I install my own SSL certificate for SmarterMail?

    September 26th, 2020January 6th, 2017 by ASPnix Support

    Yes, we do allow our customers to supply us with their own SSL certificate to secure our SmarterMail webmail interface …

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    How to install a Let’s Encrypt SSL certificate (for Windows)

    September 29th, 2020August 30th, 2016 by ASPnix Support

    This article assumes you’ve already purchased a dedicated IP address for your account, each site you’d like to secure with …

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    How to purchase a Dedicated IP Address addon

    September 26th, 2020August 30th, 2016 by ASPnix Support

    Purchasing a dedicated IP address for your account is simple to do. Follow the steps below to purchase 1 (or …

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    Developers – How to use the IP lookup utility in my website or application

    September 26th, 2020February 17th, 2016 by ASPnix Support

    Using our only IP address information utility is easy! We provide an XML and JSON output so that almost any …

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    How does ASPnix store my credit card information? Is my credit card information safe?

    September 26th, 2020March 16th, 2015 by ASPnix Support

    Many customers have asked about how their credit card details are handled and stored, with all the recent exploits and security …

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    What custom backup and backup versions are available for VPS services?

    September 26th, 2020August 2nd, 2014 by ASPnix Support

    Customized backup solutions are available for our VPS clients and allows you to setup and execute backups more than once …

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