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  • SmarterMail 16 minimum browser requirements

    No comments May 30th, 2017

    SmarterMail v16 has a brand new web interface that uses the latest in web technologies, as a result needs a browser that is capable of understanding and using these technologies to have a great user experience.

    • Google Chrome 30+
    • Mozilla Firefox 39+
    • Opera 17+
    • Safari 9.1.3+ (macOS 10.9+)
    • Chrome on Android 4.4+
    • Internet Explorer 11+
    • Microsoft Edge (any version)
    • iOS 10+
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  • Mail Server Scheduled Maintenance and Upgrades

    No comments May 28th, 2017

    This evening, Saturday, May 28th at 8PM MDT we will be performing a major upgrade to the primary SmarterMail system. Brand new hardware, including a new RAID array for storage of the mail data as well as an upgraded backup system.

    We will also be applying the latest build of SmarterMail 16 once we have migrated the SmarterMail configuration over to the new server. We expect this process to take no longer than 2 hours. 

     During this time, our incoming gateways will receive any incoming email and deliver them once we have completed the migration and the new system has fully started.


    All dates and times below are adjusted for your browser’s local time (when viewing on aspnix.com), otherwise UTC

    Scheduled Date: 
    Scheduled Time:
     
    Max Outage Duration:2 hours


    If you have any questions or concerns, please contact our support department.

    Thank you again for choosing ASPnix as your web hosting provider!

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  • Windows Control Panel Fixes and Improvements

    No comments May 22nd, 2017

    Over the past few weeks we have updated our control panel system with several fixes and improvements. These improvements will make the system easier to use and improve the stability of the system.

    • Backup files larger than 2GB will no longer randomly fail
    • MySQL and SQL Server backups no longer fail when a zip output shares the same name as another task
    • MySQL and SQL Server backups complete faster
    • MySQL and SQL Server backups can now be properly restored through the control panel
    • Backup task now has a “Please Wait…” notification
    • The last scheduled task in a list can now be manually started / stopped successfully
    • Uploading large files through the File Manager no longer results is a 404 page

    We appreciate the continued feedback we are receiving to further improve our control panel services.

    Thank you for choosing ASPnix!

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  • SmarterMail Emergency Maintenance

    No comments May 19th, 2017

    We will be performing emergency maintenance on the SmarterMail service this evening at 10PM MDT. This is the first minor update to the SmarterMail 16 system. Includes about a dozen or so fixes and improvements, mainly, fixes the EWS connection issue that several customers are experiencing.

    The update will take about 30 minutes to complete.


    All dates and times below are adjusted for your browser’s local time (when viewing on aspnix.com), otherwise UTC

    Scheduled Date: 
    Scheduled Time:
     
    Max Outage Duration:35 minutes


    If you have any questions or concerns, please contact our support department.

    Thank you again for choosing ASPnix as your web hosting provider!

    1 Star2 Stars3 Stars4 Stars5 Stars (1 votes, average: 5.00 out of 5)
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  • SmarterMail Upgrade

    9 comments May 16th, 2017

    SmarterMail v16 is now released after many months in beta testing. We have been working with SmarterTools as well as many of our largest customers in testing and polishing of the beta and can say this is the most rock-solid SmarterMail released we have seen since we started with SmarterMail back at v1. This new build is a completely different SmarterMail than what our customers are used to seeing and using. A completely rewritten interface, many new features and more! For more information about what is new, checkout the new What's New article here https://www.smartertools.com/smartermail/whats-new#/mail-content-current

    The upgrade will take place this evening at 10PM MDT. This is a major upgrade of the SmarterMail system, so our administration team is giving this upgrade 1 hour to make sure it is completed correctly.


    All dates and times below are adjusted for your browser's local time (when viewing on aspnix.com), otherwise UTC

    Scheduled Date: 
    Scheduled Time:
      -
    Max Outage Duration:1 hour


    If you have any questions or concerns, please contact our support department.

    Thank you again for choosing ASPnix as your web hosting provider!

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  • WannaCry (and variants) Ransomware Outbreak

    No comments May 13th, 2017

    We have been flooded with questions related to the recent NSA leaked exploit turned Ransomware, so we would like to discuss these concerns publicly.

    First, our servers are patched and protected (since the update was released back in March). As well, none of the servers that ASPnix directly manages (such as web servers, mail servers, hyper-v hosts and SQL hosts) run the SMB v1 server that is being exploited by the W* Cry Ransomware.

    We recommend that customers who manually manage their Windows Updates, update their systems ASAP. Customers who rely on ASPnix to manage their dedicated servers (such as Greenfolders hosted customers) are already patched and have nothing to worry about. A good update plan and procedure should be #1 priority if you are running and maintaining your own server.

    Our network security team has started blocking ports 135, 137, 138, 139, 445 globally across our networks to prevent any exploits from occurring on unpatched customer systems.

    More information about this exploit can be found here – https://blog.varonis.com/massive-ransomware-outbreak-what-you-need-to-know/

    More information related to the patch from Microsoft can be found here – https://technet.microsoft.com/en-us/library/security/ms17-010.aspx

    This exploit is not targeting just Windows servers, Microsoft has released patches for Windows 10 all the way down to Windows XP. So make sure you check for updates on your home and workstation Windows computers as well!

    If you have any questions or concerns, please contact our support department and we will be happy to help you!

    Thank you for choosing ASPnix!

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  • Scheduled Weekend Windows Server Maintenance

    No comments May 12th, 2017

    Beginning at 7PM MDT on Saturday, May, 13th we will be performing thorough maintenance and standard cleanup on our Windows Web servers, SQL servers and our DNS servers. The following maintenance activities will be executed on our servers over the weekend…

    • Cleaning of ASP.NET temporary directories and other temp directories
    • PHP and 3rd party components updates
    • GeoIP database update
    • Windows Updates

    This maintenance period will apply to the following server systems…

    • WEB12
    • WEB13
    • WEB14
    • WEB15
    • WEB16
    • MYSQL
    • MSSQL
    • NS1
    • NS2
    • NS3

    All dates and times below are adjusted for your browser’s local time (when viewing on aspnix.com), otherwise UTC

    Scheduled Date: 
    Scheduled Time:
     
    Max Outage Duration: 30 minutes per server (with brief interruptions of service)


    If you have any questions or concerns, please contact our support department.

    Thank you again for choosing ASPnix as your web hosting provider!

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  • WHMCS Administrator Widget Modules changelog & release details

    The changelogs for our WHMCS Widget modules is not published since there is not much that will change with them and we do not predict many releases after the initial v1.0.0 release.

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  • What are the requirements for the WHMCS Administrator Widget modules?

    The requirements are listed below. The module may work under different conditions, but has only been tested by our developers in these scenarios.

    System Requirements

    • Working knowledge of WHMCS, installing and configuring addons, gateways etc.
    • PHP 5.6 or higher for WHMCS 7.x
    • WHMCS 7.x

    PHP Extension Requirements

    • Ioncube Loader v6.0.2 or higher for WHMCS 7.x
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  • What are the licensing terms for the WHMCS Administrator Widget modules?

    This product is licensed as a one-time purchase for the current WHMCS major release version (WHMCS 7). The license is valid for use on one WHMCS installation only. If you move your WHMCS installation to a new IP address, change the path of the WHMCS installation or change the domain name that your WHMCS installation is running under your license will need to be re-issued so that it may activate under the new location.

    If you have any questions about the licensing of this product, please contact our sales team!

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