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  • MX01 Stability Issues Resolved

    2 comments November 29th, 2013

    We are very happy to announce that the stability issues affecting MX01 / SmarterMail have been resolved. After working with SmarterTools for many months with back and forth exchanges of memory dumps, server files, test builds and stress testing we were able to find all the root causes and get them fixed within SmarterMail and our server updated. We’ve had ongoing issues with the following items…

    Continue reading “MX01 Stability Issues Resolved” »

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  • PHP Updated for Windows Services

    No comments November 24th, 2013

    All PHP installations on all Windows web servers have been upgraded to their respective latest PHP builds. Below are the new versions of PHP now installed on our Windows shared services

    • PHP 5.5.6
    • PHP 5.4.22
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  • PHPMyAdmin Updated (v4.0.9)

    No comments November 24th, 2013

    Our PHPMyAdmin MySQL database administration utilities have been successfully updated to the latest release. The latest build brings no new features and is a bug-fix only release. This new version no longer utilizes HTML frames and relies heavily on JavaScript. Please make sure your browser supports JavaScript.

    For an in-depth look at what has changed in the 4.0.9 release please review the PHPMyAdmin Release Notes page.

    Thank you for choosing ASPnix as your Windows web hosting provider!

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  • TeamSpeak Services Updated (v3.0.10.1)

    No comments November 24th, 2013

    Our TeamSpeak 3 VoIP services have been successfully updated to the latest available TeamSpeak server version, v3.0.10.1

    For what’s new in this TeamSpeak update please review the release announcement on the TeamSpeak forums.

    If you have any questions please contact our VoIP support department.

    Thank you for choosing ASPnix!

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  • MX01 SmarterMail Updated (v11.7.5070)

    No comments November 24th, 2013

    Mail server MX01 SmarterMail installation has been upgraded to the latest release available. This is a minor release with a few minor improvements and bug fixes. This build addresses a few issues that we’ve reported…

    • SetSubscriberList web service no longer fails if an email address is in use in another mailing list on the same domain

    For an in-depth look at what has changed in the 11.7.5070 release please review the SmarterMail Release Notes page.

    Thank you for choosing ASPnix as your web hosting provider!

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  • ASPnix now accepts Bitcoin as a payment method

    No comments November 23rd, 2013
    Bitcoins Rise

    Starting today, we are excited to inform you that ASPnix is now accepting Bitcoin crypto-currency for all services including shared hosting, virtual and dedicated servers, domain registrations, SSL certificates, Email Hosting and TeamSpeak VoIP services for both monthly and annual payment plans.

    ASPnix partnered with Coinbase for its low cost BTC processing services.

    Bitcoin is a decentralized peer-to-peer crypto-currency that enables instant payments with lowest fees and makes currency local to all customers world-wide.

    For many months now Bitcoin has been a long requested payment method and we are pleased to announce that we've listened to your feedback!

    Please note that if paid with Bitcoin, the credit card processing fee will be waived.

    Bitcoin Now Accepted

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  • MX01 Outage / Service Issues

    No comments November 19th, 2013

    Mail server MX01 suffered an outage at 5:39PM MST caused by the SmarterMail MailService.exe process crashing due to an unhandled exception in one of the 3rd party libraries used by SmarterMail. We’ve opened a ticket with the SmarterTools development team to see if they are able to determine the cause of the crash. SmarterMail v12 has went beta and has a very large amount of core improvements and code refactoring that we believe will help the stability of SmarterMail. We are also in the process of prepping the migration of our MX01 SmarterMail service to a brand new server with a faster processor, more RAM, just an all around much better server.

    The service is now back online and is operating properly. We’ve checked the start up logs and found no other errors or issues.

    Please let us know if you have any questions!

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  • MX01 SmarterMail Updated (v11.7.5066)

    No comments November 15th, 2013

    Mail server MX01 SmarterMail installation has been upgraded to the latest release available. This is a minor release with a few minor improvements and bug fixes. This build addresses a few issues that we’ve reported / had reported to us…

    • Addresses and automatically fixes a certain type of corruption in the index file structure
    • Internet Explorer 11 sends empty message when using signatures
    • DKIM verification now properly parses h tags
    • Chat history tab now functions for contacts with no email address

    For an in-depth look at what has changed in the 11.7.5066 release please review the SmarterMail Release Notes page.

    Thank you for choosing ASPnix as your web hosting provider!

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  • IMAP IDLE vs. ActiveSync

    No comments November 7th, 2013

    While IMAP IDLE provides real-time notifications to your client, it differs from ActiveSync in many ways. IMAP IDLE is an extension of the IMAP protocol (as described here) and IMAP being a message protocol, it handles only email. ActiveSync (as described here) handles email, calendar, contacts, notes and tasks, and syncs them across all of your clients (that support ActiveSync, including devices).

    ActiveSync for example, if you added a new contact on your phone, your desktop client would instantly also have the contact available. The same goes the other way too, if you create a new calendar event on your desktop client, your phone would instantly have the event as well.

    IMAP IDLE can also only generally receive notifications for the folder you currently have selected / viewing. ActiveSync does not have this limitation and receives real-time notifications for all folders.

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  • What is IMAP IDLE?

    No comments November 7th, 2013

    IMAP IDLE is an extension of the IMAP protocol to allow the client (Outlook, Apple Mail, Thunderbird etc.) to receive real-time notifications of mailbox changes without the need for the client to keep checking the server for new messages.

    While this does provide real-time notifications for changes, it does have limitations. For example, you can only receive updates for the folder you currently have selected / viewing in your email client. IE if you have the “Inbox” folder selected and you receive an email in a folder called “Job Listings” the email client will not be updated until it does a standard refresh / check for new messages.

    The reason for this is due to how IMAP IDLE works. When you select a folder, the client establishes a connection to the server’s IMAP service and states that it supports IDLE and the connection remains open and constant to the server. So imagine if you had 25 folders… That would be 25 connections to the server. That may not seem like much, but do that across thousands of IMAP email clients, some with 1 folder, others with 25, some with hundreds… You can quickly see this can become a connection nightmare for the server to handle.

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