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  • MX01 SmarterMail Updated (v12.3.5318)

    No comments July 26th, 2014

    Mail server MX01 SmarterMail installation has been upgraded to the latest release available. This is a minor release with a number of fixes and improvements to the SmarterMail system.

    For an in-depth look at what has changed in the 12.3.5318 release please review the SmarterMail Release Notes page.

    Thank you for choosing ASPnix as your web hosting provider!

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  • MX01 SmarterMail Upcoming Scheduled Maintenance

    No comments July 21st, 2014

    We will be upgrading the MX01 SmarterMail installation to the latest build available from SmarterTools on Saturday July 26th at 11PM MDT (5AM GMT). We expect the upgrade to take about 15 – 20 minutes.

    If you have any questions or concerns please contact our support department.

    Thank you again for choosing ASPnix as your web hosting provider!

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  • USA Network Upcoming Maintenance / Carrier Upgrades

    No comments July 16th, 2014

    Our USA network and primary carrier, Level 3, has notified us that they are planning scheduled upgrades to networking equipment that will affect our services. This has been scheduled between August 7th at 11PM and August 8th at 3AM MST (5AM and 9AM GMT) and will last no longer than 30 minutes. During this time all servers and services within our USA data-center will be offline. This planned outage is being done by Level 3 in order to upgrade hardware and networking components to help Level 3’s network performance and reliability.

    Thank you for your patience and understanding during this time. If you have any questions about this, please contact our support department.

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  • WEB09 – Emergency Maintenance (Delayed)

    No comments July 11th, 2014

    Starting at 12PM MST (1PM CST / 6PM GMT) we will be performing emergency maintenance on the WEB09 server. We we will be doing maintenance to upgrade the server and prevent future outages. We expect the maintenance period to only be 10 – 20 minutes. During this time all services on WEB09 will be offline.

    We are delaying the maintenance until later this evening. We will post an updated time here shortly. Thank you again.

    Thank you for your patience and understanding during this time!

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  • MYSQL01 – Emergency Maintenance (Completed)

    No comments July 11th, 2014

    Starting at 12PM MST (1PM CST / 6PM GMT) we will be performing emergency maintenance on the US MYSQL01 server. We we will be doing maintenance to upgrade the server and prevent future outages. We expect the maintenance period to only be 10 – 20 minutes. During this time all databases and services on MYSQL01 will be offline.

    Upgrade has started. We are currently migrating the MYSQL01 instance over to a brand new server. The server has 4x the amount of RAM and 4x the amount of CPU power. Once the server is back online, websites should instantly feel the new power! We expect this to take 60 – 90 minutes.

    Update #1 (9:40PM MST): Upgrade has hit an issue, we are currently working to address the problem. Thank you for your continued patience.

    Update #2 (11:13PM MST): Issue has been resolved and upgrade has resumed. Thank you again for your continued patience.

    Thank you for your patience and understanding during this time!

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