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  • SmarterMail Upcoming Maintenance

    No comments April 24th, 2019

    This evening, April 24th at 10PM MDT we will be performing an update to our primary SmarterMail server, build 7053. This build has many bug fixes and improvements.

    • SmarterMail to SmarterMail migration is now possible when the remote SmarterMail server supports EWS
    • An issue where folders may disappear from Apple Mail or Outlook for macOS when using EWS
    • Emails from a supposed “Trusted Sender” fail SPF checks but the spam scores are still zeroed out.
    • Content filters and folder auto-clean do not update folder paths if pointing to a child folder and the parent folder is renamed.
    • Creating appointments in web mail show up as free in Outlook with EWS.
    • Custom folders not always sorting alphabetically
    • Scenario in which DKIM header fields were not being properly signed
    • Task reminder notifications do not fire in web interface

    And numerous other fixes and improvements.

    During this time, our incoming gateways will process and hold any incoming email and deliver them once we have completed the update.


    All dates & times are listed as UTC.

    Scheduled Date: 
    Scheduled Time:
     
    Max Outage Duration: 1 hour


    If you have any questions or concerns, please contact our support department.

    Thank you again for choosing ASPnix as your web hosting provider!

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  • SmarterMail Upcoming Maintenance

    No comments April 11th, 2019

    This evening, April 11th at 10PM MDT we will be performing an update to our primary SmarterMail server, build 7040. This build has many bug fixes and improvements as well as a security fix.

    • Resolved an issue with DNS lookups that could cause invalid spam reports
    • A subject that contains whitespace-only characters would cause EAS mailboxes to constantly re-sync
    • URLs that end with a .cat extension were being truncated to .ca
    • Attachments were not available when saving an email as a draft
    • Calendar events not firing within webmail
    • Danish characters not displaying correctly in webmail
    • Declining a read receipt results in a blank email in the user’s inbox when using EWS
    • EWS appointments could be reverted when changing from an appointment to a meeting request

    And numerous other fixes and improvements.

    During this time, our incoming gateways will process and hold any incoming email and deliver them once we have completed the update.


    All dates & times are listed as UTC.

    Scheduled Date: 
    Scheduled Time:
     
    Max Outage Duration: 1 hour


    If you have any questions or concerns, please contact our support department.

    Thank you again for choosing ASPnix as your web hosting provider!

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  • Are ASPnix server times synchronized at all?

    No comments April 5th, 2019

    This is a question we get asked regularly and the answer is yes they are! Over the years we’ve heard from many sales calls, chats and tickets about how many other providers have servers with times that are either many seconds or even many minutes off from the actual time.

    All of our servers sync to the National Institutes of Standards and Technology (NIST) time servers.

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  • Scheduled Weekend Windows Server Maintenance

    No comments April 5th, 2019

    This weekend we will be performing thorough maintenance and standard cleanup on our Windows Web, SQL, Mail, Hyper-V and DNS servers. The following maintenance activities will be executed on our servers over the weekend…

    • Cleaning of ASP.NET temporary directories and other temp directories
    • PHP and 3rd party components updates
    • Installation of .net core 2.2.3
    • GeoIP database update
    • Windows and Microsoft software Updates

    The following systems and servers will be affected by this…

    • NS1
    • NS2
    • NS3
    • WEB12
    • WEB13
    • WEB14
    • WEB15
    • WEB16
    • MAIL
    • MSSQL
    • MYSQL
    • Windows Control Panel
    • Hyper-V Cloud Hosts

    If you have any questions or concerns, please contact our support department.

    Thank you again for choosing ASPnix as your web hosting provider!

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  • Can you change the server timezone to a specific timezone?

    No comments April 5th, 2019

    We cannot change our server timezones. Your application would be responsible for formatting and displaying dates and times in the timezone of your choice or UTC.

    Most applications store dates and times as UTC and then display them in the required timezone offset.

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