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  • Scheduled Weekend Windows Server Maintenance

    No comments February 28th, 2014

    Beginning at 10PM MST (5AM GMT) on 3/1/2014 we will be performing thorough maintenance and standard cleanup on our Windows servers. The following maintenance activities will be executed on our servers over the weekend…

    • Cleaning of ASP.NET temporary directories and other temp directories
    • Volume / disk verification
    • PHP and 3rd party components updates
    • Windows Updates

    During the maintenance period the server may be unavailable or sporadically online and offline. We expect 15 – 30 minutes per server. We appreciate your patience during this period.

    Thank you for choosing ASPnix as your web hosting provider!

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  • MX01 SmarterMail Updated (v12.0.5171)

    No comments February 27th, 2014

    Mail server MX01 SmarterMail installation has been upgraded to the latest release available. This is a minor release with a few minor improvements and bug fixes.

    For an in-depth look at what has changed in the 12.0.5171 release please review the SmarterMail Release Notes page.

    Thank you for choosing ASPnix as your web hosting provider!

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  • WEB10 Outage (Resolved)

    No comments February 15th, 2014

    We are working to restore WEB10. A single drive in the RAID array failed reducing performance of the server, while this generally does not affect the server to the point where it is unreachable, in this case it has. We expect the server to be back to normal within the next 15 – 20 minutes.

    Thank you for your patience during this time and our apologies for any inconvenience caused.

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  • MX01 SmarterMail Updated (v12.0.5157)

    No comments February 13th, 2014

    Mail server MX01 SmarterMail installation has been upgraded to the latest release available. This is a major release with new features, bug fixes, performance enhancements and more!

    For an in-depth look at what has changed in the 12.0.5157 release please review the SmarterMail Release Notes page.

    Thank you for choosing ASPnix as your web hosting provider!

    1 Star2 Stars3 Stars4 Stars5 Stars (1 votes, average: 5.00 out of 5)
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  • MX01 SmarterMail Upcoming Scheduled Maintenance

    No comments February 13th, 2014

    We will be upgrading the MX01 SmarterMail installation to the all new major release of SmarterMail, SmarterMail v12. This new release adds many new improvements and features as well as bug fixes and improved performance and stability.

    We will begin this upgrade at 10PM MST / 5AM GMT. We expect this upgrade to take 15 – 20 minutes. During this time you will not be able to send or receive email, however our backup mail servers will catch any incoming mail and deliver once the server is back online.

    If you have any questions or concerns please contact our support department.

    Thank you again for choosing ASPnix as your web hosting provider!

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  • Coming Soon! SmarterMail v12!

    2 comments February 10th, 2014

    We are very pleased to announce that SmarterMail v12 is right around the corner! Literally! SmarterTools has stated that they are planning for 2-13-2014 as the release date for SmarterMail v12. We of course will be upgrading our SmarterMail systems to this new version to take advantage of all the improvements and new features! Users can expect improved functionality, new features as well as higher efficiency with this major upgrade!

    Our internal testing is looking very promising! SmarterMail feels snappier; mailboxes load faster, even those that have a large amount of email. The new HTML message editor has been completely redone; the new editor is much faster and has better reproduction and better rendering of HTML than the previous editor. Emails that contain a large amount of HTML, such as Newsletters render much faster. Tons of other system level improvements that we believe will help boost the overall experience that the user will have using SmarterMail!

    We will be upgrading to this version once it is released, we feel it is perfectly safe to upgrade as we have been testing it internally since the beta period started. We see no reason to delay the upgrade. So expect to see an upcoming announcement for the upgrade soon!

    Thank you again for choosing ASPnix!

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  • Our Communication Options (Social, Push, Email)

    No comments February 8th, 2014

    We’d like to take a moment to let you know about all of our available social networks as well as our blog subscription options. We can be found on Facebook, Google+, LinkedIn, Reddit and Twitter. You can also subscribe to our blog for email notifications at https://aspnix.com/subscription. Our Community Forums are also available at https://community.aspnix.com/.

    Did you know that we also support Push Notifications through the Pushover app available for iOS and Android! For more information you can view our article on this here https://aspnix.com/kb/enable-push-notifications-client-area/ and here as well https://aspnix.com/kb/requirements-receive-push-notifications/.

    We hope that these help you stay more in-touch with us and be alerted to service notifications, outages, changes and other announcements more easily. We are making it a goal to be more interactive, more social and more open to our customers as well as maintain communication during unfortunate events such as outages.

    As always, thank you for choosing ASPnix!

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  • FTP client FileZilla falls victim to a malicious copycat

    No comments February 4th, 2014

    The hugely popular open source FTP client FileZilla fell victim to a malicious copycat floating around on the Internet. This version of FileZilla is reported to be stealing FTP credentials. If you use FileZilla (which the majority of our users do), please make sure you are running the real version from https://filezilla-project.org/

    This is a good time to review your FTP account security settings! Remember, if you use IP restrictions, even if a malicious user obtains your password, they cannot login with IP restrictions set!

    To see the full report here – http://thehackernews.com/2014/01/warning-malicious-version-of-ftp.html

    Thank you again for choosing ASPnix as your web hosting provider!

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  • Better Website / Account Security

    7 comments February 3rd, 2014

    We’ve seen a rise in websites account accounts being compromised, hacked and attacked due to many issues which we will be discussing here. Hopefully we can help you protect your website’s contents, protect important documents, files, images and other personal information you may have stored on our servers as well as help keep your account from being suspended.

    1. Website
      1. If your website does not write to files, does not take uploads etc. Disable write permissions on your website completely.
      2. If your website does write to files, disable write permissions on your website and use the file manager to set write permissions on only what you need.
      3. If you are using a commercial or open source available product such as WordPress, Joomla, PHPbb etc. make sure you are always running the latest version. Keep track of new release announcements and keep your website updated. Popular applications are updated frequently so keep an eye out!
    2. FTP Accounts
      1. Use FTP over SSL only, set your FTP account to “SSL Only” in the control panel to prevent connections over standard FTP.
      2. Use only trusted FTP applications and download them from their respective developer’s website. To prevent the application from stealing credentials. Do not use “cracked” or “pirated” applications as they could be insecure.
      3. Use strong passwords, the password “Mikeftp1” is not a secure password. “9876ui*O-I723_44” is a secure password.
      4. If you use FTP from locations that have a static IP or an IP address that rarely changes, use our “IP Restrictions” feature in the control panel to prevent access from IP addresses you do not specify.
    3. Email Accounts
      1. Use strong passwords, the password “Cindy1988” is not a secure password. “9876ui*O-I723_44” is a secure password.
      2. Disable the webmail service for your account if you do not use or do not rely on this for email access.
      3. Disable unneeded services. For example, if you only use IMAP, disable POP.
      4. Monitor your account closely, if you receive bounce reports or failure notices for emails you do not recognize, change your password immediately and alert our support department.
      5. Do not use the same password for all email accounts.
      6. If you can, use only SSL or TLS based connections to send and receive email

    We hope this helps you have a better idea about how to secure your website and your account from attacks, spammers, etc. If you have any questions, let us know!

    Thank you for choosing ASPnix as your hosting provider!

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  • PHP Security Changes – Disabling of Features

    2 comments February 3rd, 2014

    On March 1st, 2014 we will be disabling and discontinuing support for the PHP mail() function. Disabling this function will help with the security of our systems and servers to help protect against websites being compromised and then used to spread and send spam. This means that websites that use the PHP mail method will need to change the way they send mail. Most applications have a built in way of directly communicating with the SMTP server (such as PHPMailer, SwiftMailer etc.). Applications such as Joomla, WordPress etc. also have their own mechanisms or plug-ins to achieve this. Most applications should already be using SMTP directly and not PHP’s mail function.

    The reasons go beyond just spam and security as well. The method is known for not being 100% at delivering mail; emails sent through this mechanism have been reported to be flagged by spam filters, not meeting all RFC specifications amongst other issues.

    Check with your application developers to see which method your application is using and how to update it to use the SMTP server directly.

    Thank you for your understanding and cooperation!

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