Billing Linux cPanel Windows Control Panel Client Voip ms sql webadmin ms sql backup mysql webadmin Server Status

Main Menu
  • MX01 Outage / Service Issues

    4 comments October 30th, 2013

    We are currently addressing an outage of the MX01 service. The issue has been on and off for the past 6 hours. Originally the SmarterMail service stalled and we issued a restart to the server, once the server came back online we noticed several accounts were not loading properly due to corruption of their userConfig.xml file. Most accounts were able to be restored through their userConfig_bak.xml (backup) file, however some users also had this file corrupt as well resulting in the corruption of the account settings.

    We’ve reloaded the corrupt accounts with new (random) passwords and default settings, users will need to check their accounts to make sure all settings are correct and reset if necessary.

    This can be done through the ASPnix control panel at https://panel.aspnix.com/ by going to “Email Accounts” and clicking on each account that is being affected and providing a new password as well as adjusting any other settings as required.

    Currently MX01 is doing a full disk integrity check to ensure there is no more data corruption or incomplete files.

     

    1 Star2 Stars3 Stars4 Stars5 Stars (2 votes, average: 3.00 out of 5)
    Loading...
  • Microsoft .Net 4.5.1 – Now Supported!

    No comments October 20th, 2013

    We are very happy and proud to announce that we now support Microsoft’s latest version of the .Net Framework – v4.5.1. All servers have been upgraded to support .Net 4.5.1 and you can start using it now. Microsoft .Net 4.5.1 was released earlier this week and we have been monitoring and testing the beta and RC builds of v4.5.1 for a while now and saw no reason to delay the launch and introduction of this release. Enabling .Net 4.5.1 is the same as enabling v3.0 or v3.5, selecting .Net 2.0 gives you access to the v3.0 and v3.5 features, as does selecting v4.x in the control panel.

    If you have any questions or comments, please let us know!

    Thank you for choosing ASPnix as your Windows web hosting provider!

    1 Star2 Stars3 Stars4 Stars5 Stars (2 votes, average: 5.00 out of 5)
    Loading...
  • MX01 Emergency Maintenance Restart

    No comments October 18th, 2013

    We’ve issued a restart to the SmarterMail service due to monitoring errors and high latency / response times from the HTTP, POP3 and IMAP services. While the server was still online, the high latency / response times from the services could cause issues to users within the webmail interface as well as utilizing the POP3 and IMAP services.

    We are in constant contact with the SmarterMail development team at SmarterTools, we will pass this information and all diagnostic logs to them for review so that any issues can be resolved in a later build of SmarterMail.

    Our apologies for the inconvenience!

    Thank you for choosing ASPnix as your web hosting provider!

    1 Star2 Stars3 Stars4 Stars5 Stars (No Ratings Yet)
    Loading...
  • Weekend Windows Web Server Maintenance Completed

    No comments October 14th, 2013

    General maintenance on our Windows web servers has been completed over the weekend. This maintenance included…

    • Windows Updates
    • Cleaning of ASP.NET temporary directories and other temp directories
    • Updating of monitoring components and services

    Thank you for choosing ASPnix as your web hosting provider!

    1 Star2 Stars3 Stars4 Stars5 Stars (No Ratings Yet)
    Loading...
  • Windows Services Feature Addition – ModSecurity

    No comments October 13th, 2013

    Our Windows web servers and control panel have been updated to introduce support for ModSecurity. This will allow you to help protect your websites from SQL injections and other security issues. More information about ModSecurity can be found on their website – https://www.modsecurity.org/

    At this time custom rules and other customized settings are not supported, however we are working to improve support for this. You may enable / disable ModSecurity in the control panel under the “Application” tab then under “Security Settings” section.

    We recommend testing your application thoroughly after enabling ModSecurity to insure your application works as it should.

    Thank you for choosing ASPnix as your Windows hosting provider!

    1 Star2 Stars3 Stars4 Stars5 Stars (1 votes, average: 5.00 out of 5)
    Loading...
  • PHPMyAdmin updated (v4.0.8)

    No comments October 12th, 2013

    Our PHPMyAdmin MySQL database administration utilities have been successfully updated to the latest release. The latest build brings no new features and is a bug-fix only release. This new version no longer utilizes HTML frames and relies heavily on JavaScript. Please make sure your browser supports JavaScript.

    For an in-depth look at what has changed in the 4.0.8 release please review the PHPMyAdmin Release Notes page.

    Thank you for choosing ASPnix as your Windows web hosting provider!

    1 Star2 Stars3 Stars4 Stars5 Stars (No Ratings Yet)
    Loading...
  • Helicon APE Updated for Windows Services

    No comments October 12th, 2013

    We have updated the Helicon APE module (for .htaccess emulation) to the latest available build. This build provides a few bug fixes and minor functionality improvements. If you wish to view the change log for Helicon APE, you may view it here.

    If you have any questions about this update, please contact our support department.

    Thank you for choosing ASPnix as your web hosting provider!

    1 Star2 Stars3 Stars4 Stars5 Stars (No Ratings Yet)
    Loading...
  • MX01 Emergency Maintenance Restart

    2 comments October 11th, 2013

    We’ve issued a restart to our SmarterMail services in order to apply a custom build that will help the SmarterTools developers address the issue with accounts being stuck in the indexing queue causing email to not be accessible for that account.

    Our apologies for the inconvenience!

    Thank you for choosing ASPnix as your web hosting provider!

    1 Star2 Stars3 Stars4 Stars5 Stars (No Ratings Yet)
    Loading...
  • TeamSpeak Services Updated (v3.0.10)

    No comments October 10th, 2013

    Our TeamSpeak 3 VoIP services have been successfully updated to the latest available TeamSpeak server version, v3.0.10.

    For what’s new in this TeamSpeak update please review the release announcement on the TeamSpeak forums.

    If you have any questions please contact our VoIP support department.

    Thank you for choosing ASPnix!

    1 Star2 Stars3 Stars4 Stars5 Stars (No Ratings Yet)
    Loading...
  • MX01 Emergency Maintenance Restart

    No comments October 9th, 2013

    We’ve issued a restart to our SmarterMail services in order to apply a custom build that should fix an issue with POP3 threads not being properly cleaned up and released causing the service to stall. This update should hopefully resolve the stability issues with the system as well as address issues with accounts being locked in the indexing queue due to POP3 thread not being closed.

    Our apologies for the inconvenience!

    Thank you for choosing ASPnix as your web hosting provider!

    1 Star2 Stars3 Stars4 Stars5 Stars (1 votes, average: 5.00 out of 5)
    Loading...