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  • How long does it take to verify a crypto payment?

    No comments May 12th, 2018

    Typically, most payments are verified in under 10 minutes. However, we have seen payments take as long as an hour to complete verification.  If it has been more than 24 hours and your payment has not completed, please contact our billing or sales team.

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  • SmarterMail Upcoming Maintenance

    No comments May 11th, 2018

    This evening, at 10PM MST we will be performing an update to our primary SmarterMail server. This is a minor bug fix release that addresses some issues reported by our customers as well as addresses the previous postponed update.

    • Appointments appear one day behind in web interface when set to Amsterdam timezone (UTC+0100)
    • Cannot see attendee availability for time zones that are not on the hour. (E.g, Marquesas Islands UTC-0930)
    • Encoding an unencoded subject could sometimes fail
    • IMAP is downloading the same message over and over
    • Link regex could linkify inside ‘a’ tags and garbles some emails from some senders
    • Non-8bit messages with 8bit content over EAS have incorrect encoding

    During this time, our incoming gateways will process and hold any incoming email and deliver them once we have completed the update.


    All dates & times are listed as UTC.

    Scheduled Date: 
    Scheduled Time:
     
    Max Outage Duration: 1 hour


    If you have any questions or concerns, please contact our support department.

    Thank you again for choosing ASPnix as your web hosting provider!

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  • SmarterMail Upcoming Maintenance

    This evening, at 10PM MST we will be performing an update to our primary SmarterMail server. We will be completing today’s Windows Updates in an effort to further diagnose the issue with VSS snapshots stalling the SmarterMail process.

    During this time, our incoming gateways will process and hold any incoming email and deliver them once we have completed the update.


    All dates & times are listed as UTC.

    Scheduled Date: 
    Scheduled Time:
     
    Max Outage Duration: 1 hour


    If you have any questions or concerns, please contact our support department.

    Thank you again for choosing ASPnix as your web hosting provider!

    1 Star2 Stars3 Stars4 Stars5 Stars (No Ratings Yet)
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  • SmarterMail Upcoming Maintenance

    This evening, at 10PM MST we will be performing an update to the SmarterMail service on our primary SmarterMail server. This is a minor bug fix release that addresses some issues reported by our customers as well as addresses the previous postponed update.

    • Emails from Weather Underground have bad encoding when syncing to Outlook via EAS
    • Modifying the reminder time in Outlook with EWS ignores the new setting but sets the reminder to None
    • Unable to sync calendar appointments to iOS devices via CalDAV

    During this time, our incoming gateways will process and hold any incoming email and deliver them once we have completed the update.


    All dates & times are listed as UTC.

    Scheduled Date: 
    Scheduled Time:
     
    Max Outage Duration: 1 hour


    If you have any questions or concerns, please contact our support department.

    Thank you again for choosing ASPnix as your web hosting provider!

    1 Star2 Stars3 Stars4 Stars5 Stars (No Ratings Yet)
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