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    Knowledge Base

    The knowledgebase is organized into different categories. Either choose a category from below or search the knowledgebase for the answer to your question.

    Does the Braintree Payment Gateway support tokenized storage or remote storage?

    September 27th, 2020February 2nd, 2020 by ASPnix Support

    No, our module is a direct server-to-server module that relies on storing the customer’s card details within your WHMCS database …

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    Are ASPnix server times synchronized at all?

    September 26th, 2020April 5th, 2019 by ASPnix Support

    This is a question we get asked regularly and the answer is yes they are! Over the years we’ve heard …

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    Can you change the server timezone to a specific timezone?

    September 26th, 2020April 5th, 2019 by ASPnix Support

    We cannot change our server timezones. Your application would be responsible for formatting and displaying dates and times in the …

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    After uploading a module, I receive a corrupted file message. Why?

    September 26th, 2020December 6th, 2018 by ASPnix Support

    The main cause of this is due to the installed ionCube loader being too old and not recognizing the encoded …

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    What are the differences between FTP Implicit and Explicit modes?

    September 26th, 2020August 27th, 2018 by ASPnix Support

    The difference between these 2 modes comes down to how the connection is established from your client to the server …

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    How long does it take to verify a crypto payment?

    September 26th, 2020May 12th, 2018 by ASPnix Support

    Typically, most payments are verified in under 10 minutes. However, we have seen payments take as long as an hour …

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    Allow Let’s Encrypt automatic renewal when redirecting HTTP to HTTPS

    March 1st, 2022April 23rd, 2018 by ASPnix Support

    Let’s Encrypt requires HTTP (port 80) to issue and renew certificates, however, if you have a HTTP to HTTPS redirect …

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    How to force redirect HTTP to HTTPS

    March 1st, 2022April 3rd, 2018 by ASPnix Support

    Forcing or redirecting your visitors to https automatically is the best way to make sure that your website can only …

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    What are the default SmarterMail auto-clean folder rules?

    September 26th, 2020February 6th, 2018 by ASPnix Support

    Users can fully customize their own auto-clean rules for folders to keep email folders clutter free and easier to manage …

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    Tutorial: Launch a new website in seconds. No fuss. No hassle. Clear Prices.

    September 26th, 2020January 15th, 2018 by Justin Larwick

    If you have ever gone through the awful process of signing up for one web host or another you are probably familiar with all of the sneaky ways in which most hosting companies try and nickel and dime you. Throwing piles of add-on prices and hidden fees onto your final bill.

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