ASPnix Knowledgebase

Categories

Affiliate Program

Information about ASPnix's referral / affiliates program. Including media information, payouts, terms and conditions and more.

Billing & Account

Questions and answers about the ASPnix billing system, payment options, fees, account, and other billing related articles.

Clan Pay

Questions and answers about the ASPnix Clan Pay system.

DNS Hosting

Information about ASPnix's DNS Hosting services

Hosted Email

Information about ASPnix's Hosted email services, packages, servers and more.

Sales

Answers to the most common sales questions about ASPnix's Hosting services, plans, servers, limits and more.

TeamSpeak

Information about ASPnix's VoIP services, including Teamspeak 3.

Virtual Cloud Servers

Information about ASPnix's VPS and Dedicated Server Hosting solutions.

Windows Applications & WHMCS Modules

Answers to commonly asked questions for ASPnix's software & WHMCS module products

Windows Cloud Hosting

Information about ASPnix's Windows Web Hosting services.

Latest KB Articles

Coinbase Error – “Merchant tools have been restricted for your account”

Bitcoin Gateway Error – Response: Merchant tools have been restricted for your account. This error indicates that Coinbase has disabled your Merchant account / Merchant tools or has not yet approved the Merchant account. You will need to contact their … Continue reading →

What is the difference between the “Reboot” and “Restart” VPS power options?

Reboot This option is the same as it is for your home computer. Choosing the “Reboot” option cleanly shuts down the Operating System and restarts the OS boot cycle. Shuts down the OS cleanly (if possible) Turns off the VPS … Continue reading →

What are the requirements for the Twilio SMS security module?

The requirements are listed below. The module may work under different conditions, but has only been tested by our developers in these scenarios. System Requirements Working knowledge of WHMCS, installing and configuring addons, gateways etc. PHP 7.0 or higher WHMCS … Continue reading →

Twilio SMS Security Module changelog & release details

Version 1.0.1 – Released 07.28.2017 1 2 Code refactoring Language file loading improvementsCode refactoring Language file loading improvements Version 1.0.0 – Released 07.15.2017 1 Initial ReleaseInitial Release

SmarterMail 16 minimum browser requirements

SmarterMail v16 has a brand new web interface that uses the latest in web technologies, as a result needs a browser that is capable of understanding and using these technologies to have a great user experience. Google Chrome 30+ Mozilla … Continue reading →

WHMCS Administrator Widget Modules changelog & release details

The changelogs for our WHMCS Widget modules is not published since there is not much that will change with them and we do not predict many releases after the initial v1.0.0 release.

What are the requirements for the WHMCS Administrator Widget modules?

What are the licensing terms for the WHMCS Administrator Widget modules?

This product is licensed as a one-time purchase for the current WHMCS major release version (WHMCS 7). The license is valid for use on one WHMCS installation only. If you move your WHMCS installation to a new IP address, change … Continue reading →

ASPnix Hours of Operation

Below are the hours and days of operation for all of ASPnix’s products and service sales and support departments. Shared Hosting, VPS & Dedicated Servers, Email Hosting and TeamSpeak These support departments are available 24 hours a day, 7 days … Continue reading →

What do error code(s) 81703 and 91577 mean? How do I fix these errors?

ERROR_1 => Code: 91577 Message: Merchant account does not support payment instrument. ERROR_2 => Code: 81703 Message: Credit card type is not accepted by this merchant account. Seeing an error similar to the ones shown above means that your WHMCS … Continue reading →