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Are ASPnix server times synchronized at all?

This is a question we get asked regularly and the answer is yes they are! Over the years we’ve heard from many sales calls, chats and tickets about how many other providers have servers with times that are either many … Continue reading →

Can you change the server timezone to a specific timezone?

We cannot change our server timezones. We receive numerous requests each month to change our server’s timezones to a specific timezone. Your application would be responsible for formatting and displaying dates and times in the timezone of your choice or … Continue reading →

After uploading a module, I receive a corrupted file message. Why?

The main cause of this is due to the installed ionCube loader being too old and not recognizing the encoded script. Please check with your hosting provider to see what version of ionCube is installed. You can also view this … Continue reading →

What are the differences between FTP Implicit and Explicit modes?

The difference between these 2 modes comes down to how the connection is established from your client to the server and what commands are issued. Implicit Assumes that the server is expecting everything to be encrypted and using SSL. When … Continue reading →

How long does it take to verify a crypto payment?

Typically, most payments are verified in under 10 minutes. However, we have seen payments take as long as an hour to complete verification.  If it has been more than 24 hours and your payment has not completed, please contact our … Continue reading →

Allow Let’s Encrypt automatic renewal when redirecting HTTP to HTTPS

Let’s Encrypt requires HTTP (port 80) to issue and renew certificates, however, if you have a HTTP to HTTPS redirect or rewrite rule in place, this will cause issuing or renewals to fail. We have the following recommendations for IIS … Continue reading →

How to force redirect HTTP to HTTPS

Forcing or redirecting your visitors to https automatically is the best way to make sure that your website can only accessed through SSL and that all traffic to and from your website is secured. We recommend that all customers who … Continue reading →

What are the default SmarterMail auto-clean folder rules?

Users can fully customize their own auto-clean rules for folders to keep email folders clutter free and easier to manage by automatically processing older mail. Currently, 2 default rules apply to all email accounts… Junk E-Mail – 30 Days Deleted … Continue reading →

Tutorial: Launch a new website in seconds. No fuss. No hassle. Clear Prices.

If you have ever gone through the awful process of signing up for one web host or another you are probably familiar with all of the sneaky ways in which most hosting companies try and nickel and dime you. Throwing … Continue reading →

How do I override the fee calculation for the Braintree module?

By default, our Braintree Credit/Debit processing gateway module uses their standard rate of 2.9% + $0.30. If your merchant account uses these rates, you do not need to override the fee calculations. Create a file called fee.php and place in … Continue reading →