WEB01-DE Outage (Resolved)

We are currently investigating an issue affecting the WEB01-DE server and other services we have operating on a node in our Nuremberg Germany data-center. We have technicians on site currently and should have a report shortly of what the issue is and when it will be resolved.

Thank you for your patience!

UPDATE #1 – The SSD boot drive that runs the virtualization system has failed. The WEB01-DE server data is fine as it is stored on a separate RAID system. We are installing the Hyper-V core OS now and will attach the WEB01-DE server back to the new installation and start it. Please allow us about 30 – 45 minutes.

UPDATE #2 – The server is online and operational, however due to a routing issue within our provider’s data-center traffic is not making it to the server.

UPDATE #3 – The routing issue should be fixed within the next hour.

UPDATE #4 – The server is now back online and operational.

(2 votes, average: 5.00 out of 5)

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How to display the Public Pay module link to clients

As of build 2.0.1, our module now automatically adds the “Public Pay” link to the WHMCS “Shortcuts” menu, just above the “Logout” menu option. The below is no longer required unless you choose to manually edit your template. This applies to the native WHMCS 6 template or templates built for WHMCS 6.

Add the following line in your WHMCS client area template where you’d like the link to the Public Pay module to display to your clients. We use the clientareahome.tpl template file to display the link. The module must be activated and configured for the link to work correctly.

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<a href="index.php?m=public_pay">Public Pay (Group Pay)</a>

Please note that the group pay link above is only available to clients when they are logged into the WHMCS client area. The unique public pay link for each client will look like the link below. This link is the one your clients will provide to the public to accept payments

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index.php?m=public_pay&hash_id=xxxxxxx

If you have any questions, please contact our support department.

(1 votes, average: 5.00 out of 5)

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Windows Reseller Portal Updated

Our Windows reseller portal system has been updated, the updated release is now ready for download within the Client Area. If you use this self-maintained portal installation, you will need to update all installations to this version. Below are the changes in this release…

1. Updated password policy to support lowercase letters

If you have any questions about this update, please let us know!

Thank you for choosing ASPnix as your Windows hosting provider!

(1 votes, average: 5.00 out of 5)

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How to display the Pushover module link to clients

Add the following line in your WHMCS client area template where you’d like the link to the Pushover module to display to your clients. We use the clientareahome.tpl or the clientareadetailslinks.tpl template files to display the link. The module must be activated and configured for the link to work correctly.

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<a href="index.php?m=pushover">Pushover Push Notifications</a>

 If you have any questions, please contact our support department.

(1 votes, average: 5.00 out of 5)

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MX01 SmarterMail Updated (v12.2.5283)

Mail server MX01 SmarterMail installation has been upgraded to the latest release available. This is a minor release with a number of fixes and improvements to the SmarterMail system.

For an in-depth look at what has changed in the 12.2.5283 release please review the SmarterMail Release Notes page.

Thank you for choosing ASPnix as your web hosting provider!

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MX01 SmarterMail Upcoming Scheduled Maintenance

We will be upgrading the MX01 SmarterMail installation to the latest build available from SmarterTools within the next 15 – 30 minutes. We expect the upgrade to take about 20 – 30 minutes.

If you have any questions or concerns please contact our support department.

Thank you again for choosing ASPnix as your web hosting provider!

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Windows Reseller Portal Updated

Our Windows reseller portal system has been updated, the updated release is now ready for download within the Client Area. If you use this self-maintained portal installation, you will need to update all installations to this version. Below are the changes in this release…

THIS IS A REQUIRED UPDATE DUE TO BREAKING CHANGES

1. Added MySQL Server database collation and character selection support
2. Various other minor improvements

If you have any questions about this update, please let us know!

Thank you for choosing ASPnix as your Windows hosting provider!

(No Ratings Yet)

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Windows Control Panel Feature Addition – MySQL Server Database Collation / Character Set Support

The Windows control panel has been updated to support MySQL Server database collation and character set selection!

When creating a new MySQL Server database or updating an existing one, our customers may now specify which collation and character set you’d like the database to use. This means customers no longer need to submit tickets to get their MySQL Server database’s collation or character set changed.

Thank you for choosing ASPnix as your web hosting provider!

(1 votes, average: 5.00 out of 5)

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How do I change my SQL Server database’s collation?

You can easily do this from within the Windows Control Panel. Follow the steps below to set your database’s collation.

1. Login to https://panel.aspnix.com/
2. Click SQL Server under “Databases”
3. Click the SQL Server database you wish to change the collation for
4. Click the “Database Collations” panel / drop down
5. Select the collation required for your database
6. Press the “Save” button

You’re done! You may also set the collation when creating a new SQL Server database. The “Database Collations” panel is not hidden when creating a SQL Server database, you may use the default option or select a different collation and press “Save”.

If you have any questions, please contact our support department.

(3 votes, average: 5.00 out of 5)

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Windows Reseller Portal Updated

Our Windows reseller portal system has been updated, the updated release is now ready for download within the Client Area. If you use this self-maintained portal installation, you will need to update all installations to this version. Below are the changes in this release…

THIS IS A REQUIRED UPDATE DUE TO BREAKING CHANGES

1. Added SQL Server database collation selection support
2. Fixed Google Authentication, library changes caused errors with reseller panel
3. Various other minor improvements

If you have any questions about this update, please let us know!

Thank you for choosing ASPnix as your Windows hosting provider!

(1 votes, average: 5.00 out of 5)

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