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  • WEB01-DE Outage (Resolved)

    4 comments June 29th, 2014 1095

    We are currently investigating an issue affecting the WEB01-DE server and other services we have operating on a node in our Nuremberg Germany data-center. We have technicians on site currently and should have a report shortly of what the issue is and when it will be resolved.

    Thank you for your patience!

    UPDATE #1 – The SSD boot drive that runs the virtualization system has failed. The WEB01-DE server data is fine as it is stored on a separate RAID system. We are installing the Hyper-V core OS now and will attach the WEB01-DE server back to the new installation and start it. Please allow us about 30 – 45 minutes.

    UPDATE #2 – The server is online and operational, however due to a routing issue within our provider’s data-center traffic is not making it to the server.

    UPDATE #3 – The routing issue should be fixed within the next hour.

    UPDATE #4 – The server is now back online and operational.

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