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  • Mail Server Scheduled Maintenance and Upgrades

    No comments May 28th, 2017

    This evening, Saturday, May 28th at 8PM MDT we will be performing a major upgrade to the primary SmarterMail system. Brand new hardware, including a new RAID array for storage of the mail data as well as an upgraded backup system.

    We will also be applying the latest build of SmarterMail 16 once we have migrated the SmarterMail configuration over to the new server. We expect this process to take no longer than 2 hours. 

     During this time, our incoming gateways will receive any incoming email and deliver them once we have completed the migration and the new system has fully started.


    All dates and times below are adjusted for your browser’s local time (when viewing on aspnix.com), otherwise UTC

    Scheduled Date: 
    Scheduled Time:
     
    Max Outage Duration:2 hours


    If you have any questions or concerns, please contact our support department.

    Thank you again for choosing ASPnix as your web hosting provider!

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  • Windows Control Panel Fixes and Improvements

    No comments May 22nd, 2017 23

    Over the past few weeks we have updated our control panel system with several fixes and improvements. These improvements will make the system easier to use and improve the stability of the system.

    • Backup files larger than 2GB will no longer randomly fail
    • MySQL and SQL Server backups no longer fail when a zip output shares the same name as another task
    • MySQL and SQL Server backups complete faster
    • MySQL and SQL Server backups can now be properly restore through the control panel
    • Backup task now has a “Please Wait…” notification
    • The last scheduled task in a list can now be manually started / stopped successfully
    • Uploading large files through the File Manager no longer results is a 404 page

    We appreciate the continued feedback we are receiving to further improve our control panel services.

    Thank you for choosing ASPnix!

    1 Star2 Stars3 Stars4 Stars5 Stars (1 votes, average: 5.00 out of 5)
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  • SmarterMail Emergency Maintenance

    No comments May 19th, 2017 18

    We will be performing emergency maintenance on the SmarterMail service this evening at 10PM MDT. This is the first minor update to the SmarterMail 16 system. Includes about a dozen or so fixes and improvements, mainly, fixes the EWS connection issue that several customers are experiencing.

    The update will take about 30 minutes to complete.


    All dates and times below are adjusted for your browser’s local time (when viewing on aspnix.com), otherwise UTC

    Scheduled Date: 
    Scheduled Time:
     
    Max Outage Duration:35 minutes


    If you have any questions or concerns, please contact our support department.

    Thank you again for choosing ASPnix as your web hosting provider!

    1 Star2 Stars3 Stars4 Stars5 Stars (1 votes, average: 5.00 out of 5)
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  • SmarterMail Upgrade

    5 comments May 16th, 2017 37

    SmarterMail v16 is now released after many months in beta testing. We have been working with SmarterTools as well as many of our largest customers in testing and polishing of the beta and can say this is the most rock-solid SmarterMail released we have seen since we started with SmarterMail back at v1. This new build is a completely different SmarterMail than what our customers are used to seeing and using. A completely rewritten interface, many new features and more! For more information about what is new, checkout the new What's New article here https://www.smartertools.com/smartermail/whats-new#/mail-content-current

    The upgrade will take place this evening at 10PM MDT. This is a major upgrade of the SmarterMail system, so our administration team is giving this upgrade 1 hour to make sure it is completed correctly.


    All dates and times below are adjusted for your browser's local time (when viewing on aspnix.com), otherwise UTC

    Scheduled Date: 
    Scheduled Time:
      -
    Max Outage Duration:1 hour


    If you have any questions or concerns, please contact our support department.

    Thank you again for choosing ASPnix as your web hosting provider!

    1 Star2 Stars3 Stars4 Stars5 Stars (2 votes, average: 5.00 out of 5)
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  • WannaCry (and variants) Ransomware Outbreak

    No comments May 13th, 2017 15

    We have been flooded with questions related to the recent NSA leaked exploit turned Ransomware, so we would like to discuss these concerns publicly.

    First, our servers are patched and protected (since the update was released back in March). As well, none of the servers that ASPnix directly manages (such as web servers, mail servers, hyper-v hosts and SQL hosts) run the SMB v1 server that is being exploited by the W* Cry Ransomware.

    We recommend that customers who manually manage their Windows Updates, update their systems ASAP. Customers who rely on ASPnix to manage their dedicated servers (such as Greenfolders hosted customers) are already patched and have nothing to worry about. A good update plan and procedure should be #1 priority if you are running and maintaining your own server.

    Our network security team has started blocking ports 135, 137, 138, 139, 445 globally across our networks to prevent any exploits from occurring on unpatched customer systems.

    More information about this exploit can be found here – https://blog.varonis.com/massive-ransomware-outbreak-what-you-need-to-know/

    More information related to the patch from Microsoft can be found here – https://technet.microsoft.com/en-us/library/security/ms17-010.aspx

    This exploit is not targeting just Windows servers, Microsoft has released patches for Windows 10 all the way down to Windows XP. So make sure you check for updates on your home and workstation Windows computers as well!

    If you have any questions or concerns, please contact our support department and we will be happy to help you!

    Thank you for choosing ASPnix!

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  • Scheduled Weekend Windows Server Maintenance

    No comments May 12th, 2017 17

    Beginning at 7PM MDT on Saturday, May, 13th we will be performing thorough maintenance and standard cleanup on our Windows Web servers, SQL servers and our DNS servers. The following maintenance activities will be executed on our servers over the weekend…

    • Cleaning of ASP.NET temporary directories and other temp directories
    • PHP and 3rd party components updates
    • GeoIP database update
    • Windows Updates

    This maintenance period will apply to the following server systems…

    • WEB12
    • WEB13
    • WEB14
    • WEB15
    • WEB16
    • MYSQL
    • MSSQL
    • NS1
    • NS2
    • NS3

    All dates and times below are adjusted for your browser’s local time (when viewing on aspnix.com), otherwise UTC

    Scheduled Date: 
    Scheduled Time:
     
    Max Outage Duration: 30 minutes per server (with brief interruptions of service)


    If you have any questions or concerns, please contact our support department.

    Thank you again for choosing ASPnix as your web hosting provider!

    1 Star2 Stars3 Stars4 Stars5 Stars (No Ratings Yet)
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  • Coming Soon – SmarterMail 16

    No comments April 25th, 2017 59

    We are very pleased to announce that SmarterMail v16 is just around the corner! Not weeks away… DAYS!!! SmarterMail v16 has been rewritten from the ground up, given a completely fresh and redesigned interface and our favorite feature so far! The ability to have live meetings online using chat as well as video, even a live drawing board, share files and more!

    SmarterMail v16 has a brand new fully API driven design that can allow developers access to all functions of SmarterMail, even the ability to write full features desktop and mobile clients around the SmarterMail API!

    Check out some of the screenshots we’ve captured to give an idea of how much SmarterMail has changed!

    Past major upgrades have been applied usually pretty quickly by our systems admin team, however, with this being a major rewrite of the SmarterMail code base, we may sit the launch out for a few minor releases just to make sure all issues are caught by early adopters. The upgrade will depend though on reports that we see on their forums as well as speaking to their support to decide how others upgrades and launches are going.

    Rest assured though, ASPnix will be upgrading to the latest and greatest of SmarterMail very soon!

    1 Star2 Stars3 Stars4 Stars5 Stars (1 votes, average: 5.00 out of 5)
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  • Scheduled Power Maintenance

    No comments April 18th, 2017 68

    We will be performing maintenance and replacements on several of our PDUs (power distribution units) at our Denver, Colorado facility this Saturday, April 22nd between 8PM and 10PM MDT. This will cause network and service interruption for many servers and services.


    All dates and times below are adjusted for your browser’s local time, otherwise UTC

    Scheduled Date: 
    Scheduled Time:
     
    Max Outage Duration: 2 hours (with brief interruptions of service)


    If you have any questions or concerns, please contact our support department.

    Thank you again for choosing ASPnix as your web hosting provider!

    1 Star2 Stars3 Stars4 Stars5 Stars (No Ratings Yet)
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  • Weekend Maintenance Completed

    No comments April 17th, 2017 52

    The upgrades that were scheduled for this weekend have been completed. Some extra server updates were performed along with the network upgrades. Please check the following maintenance list for more information:

    • Core routers upgraded to latest firmware / OS
    • Core switches upgraded to latest firmware / OS
    • PHP for Windows updated to 7.0.18 & 7.1.4
    • MySQL for Windows updated to 5.7.18
    • Windows Updates completed on all Windows servers
    • PHPMyAdmin for MySQL on Windows updated to 4.7.0

    We appreciate your patience and understanding this past weekend while we completed the required network maintenance and upgrades.

    1 Star2 Stars3 Stars4 Stars5 Stars (1 votes, average: 5.00 out of 5)
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  • Scheduled Network Maintenance

    No comments April 13th, 2017 70

    We will be performing maintenance on our core router(s) as well as our core switches at our Denver, Colorado facility this evening (April, 13th) as well as tomorrow evening (April, 14th) between 8PM and 10PM MDT. There could be brief interruptions in service during these times as we work to upgrade firmware and operating systems as well as apply some needed configuration changes.

    This will affect all services operating within our Denver, Colorado facility.


    All dates and times below are adjusted for your browser’s local time, otherwise UTC

    Scheduled Date:  |
    Scheduled Time:
     
    Max Outage Duration: 2 hours (with brief interruptions of service)


    If you have any questions or concerns, please contact our support department.

    Thank you again for choosing ASPnix as your web hosting provider!

    1 Star2 Stars3 Stars4 Stars5 Stars (No Ratings Yet)
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