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  • Windows Reseller Control Panel Updated

    No comments August 15th, 2017 8

    Our Windows reseller portal system has been updated, the updated release is now ready for download within the Client Area. If you use this self-maintained portal installation, you will need to update your installation(s) to this version. Below are the changes in this release…

    THIS IS A REQUIRED UPDATE DUE TO BREAKING CHANGES

    • Improvements to the Let’s Encrypt SSL area
    • File size calculation speed improvements
    • SQL Server 2016 bug fix for database names that have underscore characters
    • VPS power control options improvements / re-ordering
    • Removed a duplicate website properties API call
    • CSS fixes

    If you have any questions about this update, please let us know!

    Thank you for choosing ASPnix as your Windows hosting provider!

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  • Control Panel VPS (Cloud Server) Power Options Updated and Fixed

    No comments July 31st, 2017 30

    The VPS (Cloud Server) power options have been updated and the issues related to them have been resolved. Recently users have reported that when shutting down, rebooting or restart their VPS, the operation would hang and never complete resulting in the VPS remaining in the OFF state.

    We have also added some fail-safe modes to the “Shutdown” and “Reboot” options to eliminate hanging on non-responsive virtual machines. Thank you to those that have reported and assisted with this hard to track down issue!

    If you have any questions or concerns, please contact our support department.

    Thank you again for choosing ASPnix as your web hosting provider!

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  • SmarterMail Upcoming Emergency Maintenance

    No comments July 25th, 2017 38

    This evening at 10PM MDT we will be performing an emergency update to the SmarterMail service on our primary SmarterMail server. This update fixes a critical IMAP issue that is causing “Invalid UUID” notices for a very small number of Outlook users. The issue appears to only affect older versions of Outlook, such as 2007 and 2010.

    Once the update has been installed, if you are receiving such errors with your Outlook installation, the IMAP account having the errors will need to be removed and then added back to Outlook in order to rebuild the local UUID values.

    During this time, our incoming gateways will process and hold any incoming email and deliver them once we have completed the update.


    All dates and times below are adjusted for your browser’s local time (when viewing on aspnix.com), otherwise UTC

    Scheduled Date: 
    Scheduled Time:
     
    Max Outage Duration: 60 minutes


    If you have any questions or concerns, please contact our support department.

    Thank you again for choosing ASPnix as your web hosting provider!

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  • SmarterMail Upcoming Scheduled Maintenance

    No comments July 21st, 2017 40

    This Saturday, July 22nd at 10PM MDT we will be performing an update to the SmarterMail service on our primary SmarterMail server. We expect this update to take no longer than 60 minutes. This is the first major “minor” upgrade to SmarterMail and resolves a very large number of issues and adds some needed improvements, including…

    • Added back the ability to disable loading remote content (images etc.)
    • Added back the ability move the preview pane to the right, bottom or disable completely
    • RSS feeds are sorted alphabetically
    • Added French, German, Italian, Dutch, Czech, and Traditional Chinese translations
    • Fixed an issue where you were not able to dismiss a chat notification
    • Fixed an issue with the dark theme rendering content unreadable for group chats
    • Fixed a performance issue with POP retrieval when a message is ended with a carriage return
    • Fixed an issue where Business hours are saving times an hour earlier than what was actually set

    Along with many other improvements and fixes.

    During this time, our incoming gateways will process and hold any incoming email and deliver them once we have completed the update.


    All dates and times below are adjusted for your browser’s local time (when viewing on aspnix.com), otherwise UTC

    Scheduled Date: 
    Scheduled Time:
     
    Max Outage Duration: 60 minutes


    If you have any questions or concerns, please contact our support department.

    Thank you again for choosing ASPnix as your web hosting provider!

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  • SQL Server 2016 Upgrade / Maintenance (Update #3 Final)

    5 comments July 17th, 2017 70

    This Saturday, July 22nd at 8PM MDT we will be performing and upgrade of our SQL Server system to SQL Server 2016. This has been a heavily requested update and we know many customers will be very pleased to see this announcement! We are allocating 2 hours for this upgrade to allow for any issues that may come up. During this time, any websites or external / 3rd party systems that rely on our SQL Server system will be unavailable. We highly recommend that all customers create and download a backup of their databases before this upgrade is performed.

    Please note that if you still use the 2014 version of the SQL Server Management Studio application, you will need to upgrade to the 2016 or newer release. Older versions of the application cannot connect to newer versions of SQL Server. We recommend that customers that rely on this application download the 17.1 release of SSMS by visiting this link https://docs.microsoft.com/en-us/sql/ssms/download-sql-server-management-studio-ssms – This version will allow you to connect to SQL Server 2008 – 2017 and supports Windows 7 (SP1), 8, 8.1 and Windows 10 as well as Server 2008 R2, 2012 R2 and Server 2016 (64-bit versions only).


    All dates and times below are adjusted for your browser’s local time (when viewing on aspnix.com), otherwise UTC

    Scheduled Date: 
    Scheduled Time:
     
    Max Outage Duration: 2 Hours


    If you have any questions or concerns, please contact our support department.

    Thank you again for choosing ASPnix as your web-hosting provider!

    Update (10:30PM MDT): We are still working to update the SQL Server system at this time. We should have the system online by midnight (12AM MDT).

    Update #2 (12:30AM MDT): SQL Server 2016 upgrade is nearly complete. Once done, we will swap the IPs between the servers and bring the new instance online.

    Update #3 Final: All updates and configurations have been now completed. We are on SQL Server 2016 SP1 (13.0.4435.0) version. Server is stable and will not be restarted again any time soon. Enjoy!

    Thank you for your patience!

     

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  • SmarterMail Emergency Maintenance – Rescheduled

    No comments July 6th, 2017 64

    The previously announced SmarterMail maintenance scheduled for this evening at 10PM MDT has been rescheduled for tomorrow evening, June 7th at 10PM MDT. The build scheduled for release this evening has not yet been published. We were told the update would be released this evening, unfortunately it may have been held off for various reasons or the support tech was simply mistaken for the release this evening.

    If you have any questions or concerns, please contact our support department.

    Thank you again for choosing ASPnix as your web hosting provider!

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  • SmarterMail Upcoming Emergency Maintenance

    No comments July 6th, 2017 60

    This evening, July 6th at 10PM MDT we will be performing an update to the SmarterMail service on our primary SmarterMail server. We expect this update to take no longer than 30 minutes. This is a general maintenance & bug fix release. Our System Admin team is applying this update earlier than usual to fix a rare issue where emails could be stalled or locked in the spool causing major delivery delays. So far, this bug has only affected a single user’s account.

    There are additional bug fixes and improvements in this build. However, at the time of this announcement the full changelogs are not yet available.

    During this time, our incoming gateways will process and hold any incoming email and deliver them once we have completed the update.


    All dates and times below are adjusted for your browser’s local time (when viewing on aspnix.com), otherwise UTC

    Scheduled Date: 
    Scheduled Time:
     
    Max Outage Duration: 30 minutes


    If you have any questions or concerns, please contact our support department.

    Thank you again for choosing ASPnix as your web-hosting provider!

    1 Star2 Stars3 Stars4 Stars5 Stars (No Ratings Yet)
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  • SmarterMail Upcoming Scheduled Maintenance

    No comments June 30th, 2017 78

    This Saturday, July 1st at 10PM MDT we will be performing an update to the SmarterMail service on our primary SmarterMail server. We expect this update to take no longer than 60 minutes. This update resolves several reported issues over the past week including…

    • Exchange Web Services causes email list to constantly refresh
    • Last login time not being updated
    • Moving large amounts of email using Exchange Web Services causes duplicates in “Deleted Items”
    • Cannot download attachments in iOS / Safari
    • Cannot print email from message archive
    • Changes to Angular to improve overall performance
    • Login page improvements (mobile and desktop browsers) for speed and performance

    During this time, our incoming gateways will process and hold any incoming email and deliver them once we have completed the update.


    All dates and times below are adjusted for your browser’s local time (when viewing on aspnix.com), otherwise UTC

    Scheduled Date: 
    Scheduled Time:
     
    Max Outage Duration: 60 minutes


    If you have any questions or concerns, please contact our support department.

    Thank you again for choosing ASPnix as your web hosting provider!

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  • PHP 7.2 now available for use and testing!

    No comments June 26th, 2017 102

    We are very pleased to announce that PHP 7.2 is now available for all Windows web hosting packages and plans. PHP 7.2 will be the first programming language to add modern cryptography to its standard library!

    As well as other proposed ideas which you can review here https://wiki.php.net/rfc.

    While we do not know all changes that are planned for PHP 7.2, some of the deprecated features that we’ve seen in the RFC are discussed here https://laravel-news.com/php-7-2-deprecations. Our technical team will be keeping an eye on PHP 7.2 and bring news as more changes come to light.

    We are adopting this new release so that users who rely on PHP for their application development can test their application to aid in future-proofing their code or just testing out new language features and syntax candy. Since this is a beta release, support for 3rd party extensions such as Ioncube, Zend Guard and Phalcon are not available. As always, this is a non-production version of PHP, so please take care when using this build of PHP with any websites!

    We hope everyone enjoys the new release! If you have any questions, concerns or comments, please let us know.

    Thank you for choosing ASPnix as your web hosting provider!

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  • TS01-UT TeamSpeak Outage (Resolved)

    No comments June 23rd, 2017 76

    Our TS01-UT TeamSpeak server is currently experiencing an unexpected outage. We are working with our upstream provider to find the cause is and resolve it. We apologize for any inconvenience caused by this.

    Thank you for your patience and for choosing ASPnix!

    Update: The issue has been resolved, TS01-UT TeamSpeak services are online and functioning properly.

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