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  • SmarterMail Upcoming Maintenance (Restored)

    No comments June 27th, 2019 375

    This Saturday, June 29th at 10PM MDT we will be performing an update to our primary SmarterMail server, build 7117. This build has many bug fixes and improvements.

    • Deleting a task from either calendar or task page does not update the task list until the page is reloaded.
    • Error when trying to re-upload a failed file without refreshing the page.
    • Inline attachments in message may be duplicated when downloading all attachments.
    • Issues with syncing in EWS clients after 1000s of messages are deleted through the web interface.
    • Recurring events created in webmail are syncing to EWS clients with a start date that is 24 hours later.
    • Scenario in which IMAP client could delete the Inbox (it would be removed from interface and syncing but not from disk).
    • The appointment timezone banner shows {} instead of actual date-time values.
    • Timezone information could be lost with recurring weekly events created in EWS clients when synced to SmarterMail.

    During this time, our incoming gateways will process and hold any incoming email and deliver them once we have completed the update.

    Our systems administration team will also be taking this time to complete the previous Server 2019 upgrade attempt. The issues causing the previous upgrade to fail have been resolved and we fully expect the migration to complete without issues.


    All dates & times are listed as UTC.

    Scheduled Date: 
    Scheduled Time:
     
    Max Outage Duration: 2 hours


    Update (5:40AM MDT): Rollback has completed, SmarterMail will be online momentarily.

    Update (3:35AM MDT): Rollback is nearly halfway completed. We expect another hour or so before the rollback is completed.

    Update (2:50AM MDT): Unfortunately we are unable to get the SAN system to mount even with the assistance of the SAN system vendor. We are rolling back to Server 2016.

    If you have any questions or concerns, please contact our support department.

    Thank you again for choosing ASPnix as your web hosting provider!

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