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  • SmarterMail Upcoming Maintenance

    No comments August 3rd, 2018 266

    This evening, at 10PM MDT we will be performing an update to our primary SmarterMail server, build 16.3.6789 (including build 16.3.6782). Resolves some encoding issues for incoming emails as well as further improvements for EWS. For a full list of changes, please visit the SmarterMail release notes here https://www.smartertools.com/smartermail/release-notes/16.

    During this time, our incoming gateways will process and hold any incoming email and deliver them once we have completed the update.


    All dates & times are listed as UTC.

    Scheduled Date: 
    Scheduled Time:
     
    Max Outage Duration: 1 hour


    If you have any questions or concerns, please contact our support department.

    Thank you again for choosing ASPnix as your web hosting provider!

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  • Scheduled Network Maintenance

    No comments July 27th, 2018 304

    Our network administration team will be performing maintenance and upgrades to our core routers. This maintenance will include upgrades the system OS as well as configuration changes. Please expect periods of loss of network connectivity, packet loss and high latency. This will affect all servers and services within our Level 3 facility in Denver, Colorado.


    All dates & times are listed as UTC.

    Scheduled Date: 
    Scheduled Time:
     
    Max Outage Duration: 1 hour


    If you have any questions or concerns, please contact our support department.

    Thank you again for choosing ASPnix as your web hosting provider!

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  • SmarterMail Upcoming Maintenance

    No comments July 20th, 2018 326

    This evening, at 10PM MDT we will be performing an update to our primary SmarterMail server, build 16.3.6775 (including build 16.3.6768). This update contains many EWS-related improvements and bug fixes. For a full list of changes, please visit the SmarterMail release notes here https://www.smartertools.com/smartermail/release-notes/16.

    During this time, our incoming gateways will process and hold any incoming email and deliver them once we have completed the update.


    All dates & times are listed as UTC.

    Scheduled Date: 
    Scheduled Time:
     
    Max Outage Duration: 1 hour


    If you have any questions or concerns, please contact our support department.

     

    Thank you again for choosing ASPnix as your web hosting provider!

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  • Windows Control Panel – New Features!

    3 comments July 2nd, 2018 568

    We are pleased to announce a few new features of our Windows control panel! We are pleased to bring a few requested features to our control panel system and give our customers some new features and capabilities included with their hosting plans!

    Support for Environment Variables

    We’ve added an all new website setting tab called “Environment Variables” – This will allow website owners to create Environment Variables that are accessible to that website’s anonymous user account. This is quickly becoming the norm for storing API details, setting the “debug” level of the application, setting the deployment level of the application, hash secrets and more! Over the past few months we have had many customers and their developers asking for this feature and we are proud to now support it! Each website can only access its own Environment Variables.

    With this new feature, comes security concerns. For example, PHP’s phpinfo() function will print out all environment variables that it has access to. So make sure that your website contains no publicly accessible debuggers or phpinfo() screens or anything else that expose such information. Even if you are not using Environment Variables, we always recommend that such files and debuggers not be available to the public anyways as they can be used by attackers to find out hidden information about your site.

    PHP 7.3

    We’ve also added support for the upcoming PHP 7.3.0 release. This weekend we will roll out full support for PHP 7.3 on our Windows web hosting plans. More information regarding PHP 7.3 will be released soon! So if you are a PHP developer, look out for the announcement!

    Important note for Resellers…

    If you are a reseller customer and use your own portal installation, an update will be required. The updated portal release will be available later today. Due to changes in the API, previous builds will no longer work.

    As always, if you have any questions, concerns or comments, please let us know! Your feedback is helping is make our control panel and web hosting services that much better!

    Thank you for choosing ASPnix!

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  • SmarterMail Upcoming Maintenance

    No comments June 29th, 2018 384

    This evening, at 10PM MDT we will be performing an update to our primary SmarterMail server, build 16.3.6754 (including build 16.3.6751). This update contains many EWS-related improvements and bug fixes. For a full list of changes, please visit the SmarterMail release notes here https://www.smartertools.com/smartermail/release-notes/16.

    During this time, our incoming gateways will process and hold any incoming email and deliver them once we have completed the update.


    All dates & times are listed as UTC.

    Scheduled Date: 
    Scheduled Time:
     
    Max Outage Duration: 1 hour


    If you have any questions or concerns, please contact our support department.

    Thank you again for choosing ASPnix as your web hosting provider!

    1 Star2 Stars3 Stars4 Stars5 Stars (No Ratings Yet)
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  • Upcoming Website and Server Security Changes

    No comments June 27th, 2018 314

    Beginning on June 30th 2018, TLS 1.0/1.1 will no longer be an available protocol for browsers to access corporate sites such as; www, billing, control panels and status pages. Due to our billing system and server being PCI compliant, the PCI Security Council has set a deadline of June 30th to retire TLS/SSL protocols older than TLS 1.1. While we have not supported older protocols like SSL v2/v3 for nearly 5 years, TLS 1.0 was left enabled to provide support for older browsers. With the recent security issues found with TLS 1.0/1.1, we have decided that in addition to the PCI-mandated disabling of TLS 1.0, we will also be retiring TLS 1.1 support.

    What browsers are affected?

    • Internet Explorer v7 and below
    • Internet Explorer v8, v9 and v10 when running on Windows XP or Windows Vista
    • Firefox v22 and below
    • Chrome v21 and below
    • Android 4.3 (Jelly Bean) and below
    • Safari v6 and below
    • Safari for iOS 4 and below

    Will I see an error notice or a warning page?

    No, since the protocol is disabled, there is no way the server can return a response to the browser.

    Fix for Windows 7 / 8

    If you are running Windows 7 or Windows 8.0 you should download the Microsoft Easy fix at https://support.microsoft.com/en-us/help/3140245/update-to-enable-tls-1-1-and-tls-1-2-as-a-default-secure-protocols-in (known as KB3140245) and install the update that will enable TLS 1.1/1.2. Customers running Windows 8.1 and higher are already enabled for TLS 1.1/1.2. Remember to take a backup before installing any updates that change the system’s configuration!

    I am on Windows XP, what can I do!?!

    Unfortunately, Windows XP is no longer a supported operating system by Microsoft and there is no support for TLS 1.1/1.2 (we are aware of some… “workarounds”, but we will not post those here). We recommend that if you are still running Windows XP that you look for options to upgrade to at least Windows 7 or if possible Windows 10.

    More to come!

    Many companies and websites like PayPal, eBay, NHTSA and Adobe have disabled protocols TLS < 1.2 with many more announcing these changes as well. This is quickly becoming the industry standard to support TLS 1.2 only.

    Additional changes to ASPnix shared servers and services will be announced in the coming weeks regarding retiring TLS 1.0 for all shared systems. We highly recommend that any customers that are running an SSL-enabled websites notify their customers and user base regarding the above changes as a preemptive alert.

    If you have any questions or concerns, please reach out to our support team and they will be happy to address any concerns you may have.

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  • Scheduled Weekend Windows Server Maintenance

    No comments June 22nd, 2018 311

    This weekend we will be performing thorough maintenance and standard cleanup on our Windows Web servers, SQL servers and DNS servers. The following maintenance activities will be executed on our servers over the weekend…

    • Cleaning of ASP.NET temporary directories and other temp directories
    • PHP and 3rd party components updates
    • Installation of .net 4.7.2
    • Installation of .net core 2.1.0 / 2.1.1
    • GeoIP database update
    • Windows Updates
    • PHPMyAdmin update
    • Update of system SSL certificates

    The following systems and servers will be affected by this…

    • WEB12
    • WEB13
    • WEB14
    • WEB15
    • WEB16
    • MSSQL
    • MYSQL
    • Windows Control Panel
    • CLOUD01
    • CLOUD02

    All dates & times are listed as UTC.

    Scheduled Date: 
    Max Outage Duration: 30 minutes per server (with brief interruptions of service)


    If you have any questions or concerns, please contact our support department.

    Thank you again for choosing ASPnix as your web hosting provider!

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  • SmarterMail Upcoming Maintenance

    No comments June 22nd, 2018 255

    This evening, at 10PM MST we will be performing an update to our primary SmarterMail server, build 16.3.6745. This is the update (including some additional improvements) from last week’s rescheduled release. For a full list of changes, please visit the SmarterMail release notes here https://www.smartertools.com/smartermail/release-notes/16.

    During this time, our incoming gateways will process and hold any incoming email and deliver them once we have completed the update.


    All dates & times are listed as UTC.

    Scheduled Date: 
    Scheduled Time:
     
    Max Outage Duration: 1 hour


    If you have any questions or concerns, please contact our support department.

    Thank you again for choosing ASPnix as your web hosting provider!

    1 Star2 Stars3 Stars4 Stars5 Stars (No Ratings Yet)
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  • SmarterMail Upcoming Maintenance (Rescheduled)

    No comments June 17th, 2018 293

    This evening, at 10PM MST we will be performing an update to our primary SmarterMail server, build 16.3.6740. This is a minor bug fix release that addresses some issues reported by our customers. This update resolves an issue reported with Thunderbird for sending emails with non-ASCII characters as well as Calendar invites missing accept/decline options for Mac Mail. For a full list of changes, please visit the SmarterMail release notes here https://www.smartertools.com/smartermail/release-notes/16.

    During this time, our incoming gateways will process and hold any incoming email and deliver them once we have completed the update.


    Rescheduled for a later date – We will announce the new maintenance schedule once available.


    If you have any questions or concerns, please contact our support department.

    Thank you again for choosing ASPnix as your web hosting provider!

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  • SmarterMail Upcoming Maintenance

    No comments June 8th, 2018 288

    This evening, at 10PM MST we will be performing an update to our primary SmarterMail server, build 16.3.6733. This is a minor bug fix release that addresses some issues reported by our customers. This update includes a large number of fixes for EWS clients, such as Mac Mail and eM Client. For a full list of changes, please visit the SmarterMail release notes here https://www.smartertools.com/smartermail/release-notes/16.

    During this time, our incoming gateways will process and hold any incoming email and deliver them once we have completed the update.


    All dates & times are listed as UTC.

    Scheduled Date: 
    Scheduled Time:
     
    Max Outage Duration: 1 hour


    If you have any questions or concerns, please contact our support department.

    Thank you again for choosing ASPnix as your web hosting provider!

    1 Star2 Stars3 Stars4 Stars5 Stars (No Ratings Yet)
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