Billing Linux cPanel Windows Control Panel Client Voip ms sql webadmin ms sql backup mysql webadmin Server Status

Main Menu

ASPnix Official Blog

planbox-divider
  • Upcoming Website and Server Security Changes

    No comments June 27th, 2018 225

    Beginning on June 30th 2018, TLS 1.0/1.1 will no longer be an available protocol for browsers to access corporate sites such as; www, billing, control panels and status pages. Due to our billing system and server being PCI compliant, the PCI Security Council has set a deadline of June 30th to retire TLS/SSL protocols older than TLS 1.1. While we have not supported older protocols like SSL v2/v3 for nearly 5 years, TLS 1.0 was left enabled to provide support for older browsers. With the recent security issues found with TLS 1.0/1.1, we have decided that in addition to the PCI-mandated disabling of TLS 1.0, we will also be retiring TLS 1.1 support.

    What browsers are affected?

    • Internet Explorer v7 and below
    • Internet Explorer v8, v9 and v10 when running on Windows XP or Windows Vista
    • Firefox v22 and below
    • Chrome v21 and below
    • Android 4.3 (Jelly Bean) and below
    • Safari v6 and below
    • Safari for iOS 4 and below

    Will I see an error notice or a warning page?

    No, since the protocol is disabled, there is no way the server can return a response to the browser.

    Fix for Windows 7 / 8

    If you are running Windows 7 or Windows 8.0 you should download the Microsoft Easy fix at https://support.microsoft.com/en-us/help/3140245/update-to-enable-tls-1-1-and-tls-1-2-as-a-default-secure-protocols-in (known as KB3140245) and install the update that will enable TLS 1.1/1.2. Customers running Windows 8.1 and higher are already enabled for TLS 1.1/1.2. Remember to take a backup before installing any updates that change the system’s configuration!

    I am on Windows XP, what can I do!?!

    Unfortunately, Windows XP is no longer a supported operating system by Microsoft and there is no support for TLS 1.1/1.2 (we are aware of some… “workarounds”, but we will not post those here). We recommend that if you are still running Windows XP that you look for options to upgrade to at least Windows 7 or if possible Windows 10.

    More to come!

    Many companies and websites like PayPal, eBay, NHTSA and Adobe have disabled protocols TLS < 1.2 with many more announcing these changes as well. This is quickly becoming the industry standard to support TLS 1.2 only.

    Additional changes to ASPnix shared servers and services will be announced in the coming weeks regarding retiring TLS 1.0 for all shared systems. We highly recommend that any customers that are running an SSL-enabled websites notify their customers and user base regarding the above changes as a preemptive alert.

    If you have any questions or concerns, please reach out to our support team and they will be happy to address any concerns you may have.

    1 Star2 Stars3 Stars4 Stars5 Stars (1 votes, average: 5.00 out of 5)
    Loading...
  • Scheduled Weekend Windows Server Maintenance

    No comments June 22nd, 2018 220

    This weekend we will be performing thorough maintenance and standard cleanup on our Windows Web servers, SQL servers and DNS servers. The following maintenance activities will be executed on our servers over the weekend…

    • Cleaning of ASP.NET temporary directories and other temp directories
    • PHP and 3rd party components updates
    • Installation of .net 4.7.2
    • Installation of .net core 2.1.0 / 2.1.1
    • GeoIP database update
    • Windows Updates
    • PHPMyAdmin update
    • Update of system SSL certificates

    The following systems and servers will be affected by this…

    • WEB12
    • WEB13
    • WEB14
    • WEB15
    • WEB16
    • MSSQL
    • MYSQL
    • Windows Control Panel
    • CLOUD01
    • CLOUD02

    All dates & times are listed as UTC.

    Scheduled Date: 
    Max Outage Duration: 30 minutes per server (with brief interruptions of service)


    If you have any questions or concerns, please contact our support department.

    Thank you again for choosing ASPnix as your web hosting provider!

    1 Star2 Stars3 Stars4 Stars5 Stars (No Ratings Yet)
    Loading...
  • SmarterMail Upcoming Maintenance

    No comments June 22nd, 2018 168

    This evening, at 10PM MST we will be performing an update to our primary SmarterMail server, build 16.3.6745. This is the update (including some additional improvements) from last week’s rescheduled release. For a full list of changes, please visit the SmarterMail release notes here https://www.smartertools.com/smartermail/release-notes/16.

    During this time, our incoming gateways will process and hold any incoming email and deliver them once we have completed the update.


    All dates & times are listed as UTC.

    Scheduled Date: 
    Scheduled Time:
     
    Max Outage Duration: 1 hour


    If you have any questions or concerns, please contact our support department.

    Thank you again for choosing ASPnix as your web hosting provider!

    1 Star2 Stars3 Stars4 Stars5 Stars (No Ratings Yet)
    Loading...
  • SmarterMail Upcoming Maintenance (Rescheduled)

    No comments June 17th, 2018 214

    This evening, at 10PM MST we will be performing an update to our primary SmarterMail server, build 16.3.6740. This is a minor bug fix release that addresses some issues reported by our customers. This update resolves an issue reported with Thunderbird for sending emails with non-ASCII characters as well as Calendar invites missing accept/decline options for Mac Mail. For a full list of changes, please visit the SmarterMail release notes here https://www.smartertools.com/smartermail/release-notes/16.

    During this time, our incoming gateways will process and hold any incoming email and deliver them once we have completed the update.


    Rescheduled for a later date – We will announce the new maintenance schedule once available.


    If you have any questions or concerns, please contact our support department.

    Thank you again for choosing ASPnix as your web hosting provider!

    1 Star2 Stars3 Stars4 Stars5 Stars (No Ratings Yet)
    Loading...
  • SmarterMail Upcoming Maintenance

    No comments June 8th, 2018 206

    This evening, at 10PM MST we will be performing an update to our primary SmarterMail server, build 16.3.6733. This is a minor bug fix release that addresses some issues reported by our customers. This update includes a large number of fixes for EWS clients, such as Mac Mail and eM Client. For a full list of changes, please visit the SmarterMail release notes here https://www.smartertools.com/smartermail/release-notes/16.

    During this time, our incoming gateways will process and hold any incoming email and deliver them once we have completed the update.


    All dates & times are listed as UTC.

    Scheduled Date: 
    Scheduled Time:
     
    Max Outage Duration: 1 hour


    If you have any questions or concerns, please contact our support department.

    Thank you again for choosing ASPnix as your web hosting provider!

    1 Star2 Stars3 Stars4 Stars5 Stars (No Ratings Yet)
    Loading...
  • SmarterMail Upcoming Maintenance

    No comments June 1st, 2018 233

    This evening, at 10PM MST we will be performing an update to our primary SmarterMail server. This is a minor bug fix release that addresses some issues reported by our customers as well as addresses the previous postponed update.

    • ActiveSync SmartReply command only shows inline images instead of the whole message on iOS and MacOS clients
    • ActiveSync throws a NullReference exception when acquiring a device lock
    • If a RSS feed has no content, the page shows a blank page instead of the No Feeds graphic

    During this time, our incoming gateways will process and hold any incoming email and deliver them once we have completed the update.


    All dates & times are listed as UTC.

    Scheduled Date: 
    Scheduled Time:
     
    Max Outage Duration: 1 hour


    If you have any questions or concerns, please contact our support department.

    Thank you again for choosing ASPnix as your web hosting provider!

    1 Star2 Stars3 Stars4 Stars5 Stars (No Ratings Yet)
    Loading...
  • SmarterMail Upcoming Maintenance

    No comments May 11th, 2018 295

    This evening, at 10PM MST we will be performing an update to our primary SmarterMail server. This is a minor bug fix release that addresses some issues reported by our customers as well as addresses the previous postponed update.

    • Appointments appear one day behind in web interface when set to Amsterdam timezone (UTC+0100)
    • Cannot see attendee availability for time zones that are not on the hour. (E.g, Marquesas Islands UTC-0930)
    • Encoding an unencoded subject could sometimes fail
    • IMAP is downloading the same message over and over
    • Link regex could linkify inside ‘a’ tags and garbles some emails from some senders
    • Non-8bit messages with 8bit content over EAS have incorrect encoding

    During this time, our incoming gateways will process and hold any incoming email and deliver them once we have completed the update.


    All dates & times are listed as UTC.

    Scheduled Date: 
    Scheduled Time:
     
    Max Outage Duration: 1 hour


    If you have any questions or concerns, please contact our support department.

    Thank you again for choosing ASPnix as your web hosting provider!

    1 Star2 Stars3 Stars4 Stars5 Stars (No Ratings Yet)
    Loading...
  • SmarterMail Upcoming Maintenance

    No comments May 8th, 2018 215

    This evening, at 10PM MST we will be performing an update to our primary SmarterMail server. We will be completing today’s Windows Updates in an effort to further diagnose the issue with VSS snapshots stalling the SmarterMail process.

    During this time, our incoming gateways will process and hold any incoming email and deliver them once we have completed the update.


    All dates & times are listed as UTC.

    Scheduled Date: 
    Scheduled Time:
     
    Max Outage Duration: 1 hour


    If you have any questions or concerns, please contact our support department.

    Thank you again for choosing ASPnix as your web hosting provider!

    1 Star2 Stars3 Stars4 Stars5 Stars (No Ratings Yet)
    Loading...
  • SmarterMail Upcoming Maintenance

    No comments May 4th, 2018 195

    This evening, at 10PM MST we will be performing an update to the SmarterMail service on our primary SmarterMail server. This is a minor bug fix release that addresses some issues reported by our customers as well as addresses the previous postponed update.

    • Emails from Weather Underground have bad encoding when syncing to Outlook via EAS
    • Modifying the reminder time in Outlook with EWS ignores the new setting but sets the reminder to None
    • Unable to sync calendar appointments to iOS devices via CalDAV

    During this time, our incoming gateways will process and hold any incoming email and deliver them once we have completed the update.


    All dates & times are listed as UTC.

    Scheduled Date: 
    Scheduled Time:
     
    Max Outage Duration: 1 hour


    If you have any questions or concerns, please contact our support department.

    Thank you again for choosing ASPnix as your web hosting provider!

    1 Star2 Stars3 Stars4 Stars5 Stars (No Ratings Yet)
    Loading...
  • Bounce Rates – A Canary In The Coal Mine.

    No comments April 30th, 2018 217

    Consider that people find your website and visit you intentionally. They do that because they are looking for something. They believe that you might provide a service, a product, or information that they seek. Bounce rates show us how many people are immediately discouraged upon arrival or are suddenly convinced that we don’t have what they seek when they first lay eyes on us. Continue reading “Bounce Rates – A Canary In The Coal Mine.” »

    1 Star2 Stars3 Stars4 Stars5 Stars (No Ratings Yet)
    Loading...

Categories