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  • Windows Control Panel – New Features!

    No comments August 25th, 2017 111

    We are pleased to announce a few new features of our Windows control panel! We are pleased to bring a few requested features to our control panel system and give our customers some new features and capabilities included with their hosting plans!

    For the look-n-feel…

    We’ve added colored buttons to better assist users in distinguishing certain actions, such as the “Save” vs. “Delete” action.  This makes it easier to eyeball what action is what simply based on the color of the button. Dangerous or destructive actions are red or orange, while friendlier actions are green, blue or grey. Disabled or not-available actions are also easier to spot as the buttons visibility will be reduced.

    This only applies to the ASPnix branded control system, no changes have been made to the Reseller control panel.

    For MySQL databases…

    • Option to recreate a database
    • Option to truncate a database
    • Option to optimize a database’s tables

    Truncating a database empties all tables within the database, many developers have requested this to make it easier to clear a database without having to drop tables and drop/recreate them or use PHPMyAdmin.

    The “optimize” option will execute the MySQL “OPTIMIZE TABLE” query against all tables within the database.

    Lastly, the “recreate” option will delete the existing database and recreate it and assign the same users, collation and character set to the new database. The recreated database will be empty and contain no data.

    For the DNS editor / Zone records…

    We are happy to now have support for CAA record types! CAA DNS records are used to control which certificate authorities can issue certificates for your domain and be notified of failures. Beginning September 8th 2017, all publicly trusted CAs will be required to respect CAA records. Generating records is fast and easy! We encourage customers to use the generator found here https://sslmate.com/labs/caa/ to create the required CAA records for your domains.

    Important note for Resellers..

    If you are a reseller customer and use your own portal installation, an update will be required. Please download the latest portal application from the client area. Due to changes in the DNS API,  previous builds will no longer work.

    As always, if you have any questions, concerns or comments, please let us know! Your feedback is helping is make our control panel and web hosting services that much better!

    Thank you for choosing ASPnix!

     

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  • SmarterMail Upcoming Emergency Maintenance

    No comments August 24th, 2017 86

    This evening at 9PM MDT we will be performing an update to the SmarterMail service on our primary SmarterMail server. We expect this update to take no longer than 60 minutes. This is a minor upgrade with only a few bug fixes (1 semi-critical) as well as a some additional changes to allow SmarterTools to further debug some interface performance issues.

    During this time, our incoming gateways will process and hold any incoming email and deliver them once we have completed the update.


    All dates and times below are adjusted for your browser’s local time (when viewing on aspnix.com), otherwise UTC

    Scheduled Date: 
    Scheduled Time:
     
    Max Outage Duration: 60 minutes


    If you have any questions or concerns, please contact our support department.

    Thank you again for choosing ASPnix as your web hosting provider!

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  • SmarterMail Upcoming Emergency Maintenance

    No comments August 18th, 2017 100

    This evening at 10PM MDT we will be performing an update to the SmarterMail service on our primary SmarterMail server. We expect this update to take no longer than 60 minutes. This is the first major “minor” upgrade to SmarterMail and resolves a very large number of issues and adds some needed improvements, including…

    • Added back the “Advanced Search” feature
    • Null sender fix for spam checks
    • Accepting a meeting in WebDAV from EAS and/or web mail does not create the email alert in WebDAV
    • Accepting a meeting invite in an ActiveSync client and then accepting it again in a WebDAV client overwrites the calendar event data
    • Autoresponder page becomes very unresponsive in Safari when entering any text in the editor
    • Cannot download public file storage files within Firefox or Internet Explorer 11
    • Chat status is showing people as idle when they are not
    • Clickable links in reports in dark theme are difficult to read
    • Contact and account profile birthdays are saving with incorrect date in web interface.
    • Added Portuguese and Simplified Chinese translation files

    Along with many other improvements and fixes.

    During this time, our incoming gateways will process and hold any incoming email and deliver them once we have completed the update.


    All dates and times below are adjusted for your browser’s local time (when viewing on aspnix.com), otherwise UTC

    Scheduled Date: 
    Scheduled Time:
     
    Max Outage Duration: 60 minutes


    If you have any questions or concerns, please contact our support department.

    Thank you again for choosing ASPnix as your web hosting provider!

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  • Windows Reseller Control Panel Updated

    No comments August 15th, 2017 97

    Our Windows reseller portal system has been updated, the updated release is now ready for download within the Client Area. If you use this self-maintained portal installation, you will need to update your installation(s) to this version. Below are the changes in this release…

    THIS IS A REQUIRED UPDATE DUE TO BREAKING CHANGES

    • Improvements to the Let’s Encrypt SSL area
    • File size calculation speed improvements
    • SQL Server 2016 bug fix for database names that have underscore characters
    • VPS power control options improvements / re-ordering
    • Removed a duplicate website properties API call
    • CSS fixes

    If you have any questions about this update, please let us know!

    Thank you for choosing ASPnix as your Windows hosting provider!

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  • Control Panel VPS (Cloud Server) Power Options Updated and Fixed

    No comments July 31st, 2017 116

    The VPS (Cloud Server) power options have been updated and the issues related to them have been resolved. Recently users have reported that when shutting down, rebooting or restart their VPS, the operation would hang and never complete resulting in the VPS remaining in the OFF state.

    We have also added some fail-safe modes to the “Shutdown” and “Reboot” options to eliminate hanging on non-responsive virtual machines. Thank you to those that have reported and assisted with this hard to track down issue!

    If you have any questions or concerns, please contact our support department.

    Thank you again for choosing ASPnix as your web hosting provider!

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  • SmarterMail Upcoming Emergency Maintenance

    No comments July 25th, 2017 117

    This evening at 10PM MDT we will be performing an emergency update to the SmarterMail service on our primary SmarterMail server. This update fixes a critical IMAP issue that is causing “Invalid UUID” notices for a very small number of Outlook users. The issue appears to only affect older versions of Outlook, such as 2007 and 2010.

    Once the update has been installed, if you are receiving such errors with your Outlook installation, the IMAP account having the errors will need to be removed and then added back to Outlook in order to rebuild the local UUID values.

    During this time, our incoming gateways will process and hold any incoming email and deliver them once we have completed the update.


    All dates and times below are adjusted for your browser’s local time (when viewing on aspnix.com), otherwise UTC

    Scheduled Date: 
    Scheduled Time:
     
    Max Outage Duration: 60 minutes


    If you have any questions or concerns, please contact our support department.

    Thank you again for choosing ASPnix as your web hosting provider!

    1 Star2 Stars3 Stars4 Stars5 Stars (No Ratings Yet)
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  • SmarterMail Upcoming Scheduled Maintenance

    No comments July 21st, 2017 125

    This Saturday, July 22nd at 10PM MDT we will be performing an update to the SmarterMail service on our primary SmarterMail server. We expect this update to take no longer than 60 minutes. This is the first major “minor” upgrade to SmarterMail and resolves a very large number of issues and adds some needed improvements, including…

    • Added back the ability to disable loading remote content (images etc.)
    • Added back the ability move the preview pane to the right, bottom or disable completely
    • RSS feeds are sorted alphabetically
    • Added French, German, Italian, Dutch, Czech, and Traditional Chinese translations
    • Fixed an issue where you were not able to dismiss a chat notification
    • Fixed an issue with the dark theme rendering content unreadable for group chats
    • Fixed a performance issue with POP retrieval when a message is ended with a carriage return
    • Fixed an issue where Business hours are saving times an hour earlier than what was actually set

    Along with many other improvements and fixes.

    During this time, our incoming gateways will process and hold any incoming email and deliver them once we have completed the update.


    All dates and times below are adjusted for your browser’s local time (when viewing on aspnix.com), otherwise UTC

    Scheduled Date: 
    Scheduled Time:
     
    Max Outage Duration: 60 minutes


    If you have any questions or concerns, please contact our support department.

    Thank you again for choosing ASPnix as your web hosting provider!

    1 Star2 Stars3 Stars4 Stars5 Stars (1 votes, average: 5.00 out of 5)
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  • SQL Server 2016 Upgrade / Maintenance (Update #3 Final)

    5 comments July 17th, 2017 158

    This Saturday, July 22nd at 8PM MDT we will be performing and upgrade of our SQL Server system to SQL Server 2016. This has been a heavily requested update and we know many customers will be very pleased to see this announcement! We are allocating 2 hours for this upgrade to allow for any issues that may come up. During this time, any websites or external / 3rd party systems that rely on our SQL Server system will be unavailable. We highly recommend that all customers create and download a backup of their databases before this upgrade is performed.

    Please note that if you still use the 2014 version of the SQL Server Management Studio application, you will need to upgrade to the 2016 or newer release. Older versions of the application cannot connect to newer versions of SQL Server. We recommend that customers that rely on this application download the 17.1 release of SSMS by visiting this link https://docs.microsoft.com/en-us/sql/ssms/download-sql-server-management-studio-ssms – This version will allow you to connect to SQL Server 2008 – 2017 and supports Windows 7 (SP1), 8, 8.1 and Windows 10 as well as Server 2008 R2, 2012 R2 and Server 2016 (64-bit versions only).


    All dates and times below are adjusted for your browser’s local time (when viewing on aspnix.com), otherwise UTC

    Scheduled Date: 
    Scheduled Time:
     
    Max Outage Duration: 2 Hours


    If you have any questions or concerns, please contact our support department.

    Thank you again for choosing ASPnix as your web-hosting provider!

    Update (10:30PM MDT): We are still working to update the SQL Server system at this time. We should have the system online by midnight (12AM MDT).

    Update #2 (12:30AM MDT): SQL Server 2016 upgrade is nearly complete. Once done, we will swap the IPs between the servers and bring the new instance online.

    Update #3 Final: All updates and configurations have been now completed. We are on SQL Server 2016 SP1 (13.0.4435.0) version. Server is stable and will not be restarted again any time soon. Enjoy!

    Thank you for your patience!

     

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  • SmarterMail Emergency Maintenance – Rescheduled

    No comments July 6th, 2017 144

    The previously announced SmarterMail maintenance scheduled for this evening at 10PM MDT has been rescheduled for tomorrow evening, June 7th at 10PM MDT. The build scheduled for release this evening has not yet been published. We were told the update would be released this evening, unfortunately it may have been held off for various reasons or the support tech was simply mistaken for the release this evening.

    If you have any questions or concerns, please contact our support department.

    Thank you again for choosing ASPnix as your web hosting provider!

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  • SmarterMail Upcoming Emergency Maintenance

    No comments July 6th, 2017 141

    This evening, July 6th at 10PM MDT we will be performing an update to the SmarterMail service on our primary SmarterMail server. We expect this update to take no longer than 30 minutes. This is a general maintenance & bug fix release. Our System Admin team is applying this update earlier than usual to fix a rare issue where emails could be stalled or locked in the spool causing major delivery delays. So far, this bug has only affected a single user’s account.

    There are additional bug fixes and improvements in this build. However, at the time of this announcement the full changelogs are not yet available.

    During this time, our incoming gateways will process and hold any incoming email and deliver them once we have completed the update.


    All dates and times below are adjusted for your browser’s local time (when viewing on aspnix.com), otherwise UTC

    Scheduled Date: 
    Scheduled Time:
     
    Max Outage Duration: 30 minutes


    If you have any questions or concerns, please contact our support department.

    Thank you again for choosing ASPnix as your web-hosting provider!

    1 Star2 Stars3 Stars4 Stars5 Stars (No Ratings Yet)
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