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  • WannaCry (and variants) Ransomware Outbreak

    No comments May 13th, 2017 61

    We have been flooded with questions related to the recent NSA leaked exploit turned Ransomware, so we would like to discuss these concerns publicly.

    First, our servers are patched and protected (since the update was released back in March). As well, none of the servers that ASPnix directly manages (such as web servers, mail servers, hyper-v hosts and SQL hosts) run the SMB v1 server that is being exploited by the W* Cry Ransomware.

    We recommend that customers who manually manage their Windows Updates, update their systems ASAP. Customers who rely on ASPnix to manage their dedicated servers (such as Greenfolders hosted customers) are already patched and have nothing to worry about. A good update plan and procedure should be #1 priority if you are running and maintaining your own server.

    Our network security team has started blocking ports 135, 137, 138, 139, 445 globally across our networks to prevent any exploits from occurring on unpatched customer systems.

    More information about this exploit can be found here – https://blog.varonis.com/massive-ransomware-outbreak-what-you-need-to-know/

    More information related to the patch from Microsoft can be found here – https://technet.microsoft.com/en-us/library/security/ms17-010.aspx

    This exploit is not targeting just Windows servers, Microsoft has released patches for Windows 10 all the way down to Windows XP. So make sure you check for updates on your home and workstation Windows computers as well!

    If you have any questions or concerns, please contact our support department and we will be happy to help you!

    Thank you for choosing ASPnix!

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  • Scheduled Weekend Windows Server Maintenance

    No comments May 12th, 2017 63

    Beginning at 7PM MDT on Saturday, May, 13th we will be performing thorough maintenance and standard cleanup on our Windows Web servers, SQL servers and our DNS servers. The following maintenance activities will be executed on our servers over the weekend…

    • Cleaning of ASP.NET temporary directories and other temp directories
    • PHP and 3rd party components updates
    • GeoIP database update
    • Windows Updates

    This maintenance period will apply to the following server systems…

    • WEB12
    • WEB13
    • WEB14
    • WEB15
    • WEB16
    • MYSQL
    • MSSQL
    • NS1
    • NS2
    • NS3

    All dates and times below are adjusted for your browser’s local time (when viewing on aspnix.com), otherwise UTC

    Scheduled Date: 
    Scheduled Time:
     
    Max Outage Duration: 30 minutes per server (with brief interruptions of service)


    If you have any questions or concerns, please contact our support department.

    Thank you again for choosing ASPnix as your web hosting provider!

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  • Coming Soon – SmarterMail 16

    No comments April 25th, 2017 109

    We are very pleased to announce that SmarterMail v16 is just around the corner! Not weeks away… DAYS!!! SmarterMail v16 has been rewritten from the ground up, given a completely fresh and redesigned interface and our favorite feature so far! The ability to have live meetings online using chat as well as video, even a live drawing board, share files and more!

    SmarterMail v16 has a brand new fully API driven design that can allow developers access to all functions of SmarterMail, even the ability to write full features desktop and mobile clients around the SmarterMail API!

    Check out some of the screenshots we’ve captured to give an idea of how much SmarterMail has changed!

    Past major upgrades have been applied usually pretty quickly by our systems admin team, however, with this being a major rewrite of the SmarterMail code base, we may sit the launch out for a few minor releases just to make sure all issues are caught by early adopters. The upgrade will depend though on reports that we see on their forums as well as speaking to their support to decide how others upgrades and launches are going.

    Rest assured though, ASPnix will be upgrading to the latest and greatest of SmarterMail very soon!

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  • Scheduled Power Maintenance

    No comments April 18th, 2017 117

    We will be performing maintenance and replacements on several of our PDUs (power distribution units) at our Denver, Colorado facility this Saturday, April 22nd between 8PM and 10PM MDT. This will cause network and service interruption for many servers and services.


    All dates and times below are adjusted for your browser’s local time, otherwise UTC

    Scheduled Date: 
    Scheduled Time:
     
    Max Outage Duration: 2 hours (with brief interruptions of service)


    If you have any questions or concerns, please contact our support department.

    Thank you again for choosing ASPnix as your web hosting provider!

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  • Weekend Maintenance Completed

    No comments April 17th, 2017 98

    The upgrades that were scheduled for this weekend have been completed. Some extra server updates were performed along with the network upgrades. Please check the following maintenance list for more information:

    • Core routers upgraded to latest firmware / OS
    • Core switches upgraded to latest firmware / OS
    • PHP for Windows updated to 7.0.18 & 7.1.4
    • MySQL for Windows updated to 5.7.18
    • Windows Updates completed on all Windows servers
    • PHPMyAdmin for MySQL on Windows updated to 4.7.0

    We appreciate your patience and understanding this past weekend while we completed the required network maintenance and upgrades.

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  • Scheduled Network Maintenance

    No comments April 13th, 2017 109

    We will be performing maintenance on our core router(s) as well as our core switches at our Denver, Colorado facility this evening (April, 13th) as well as tomorrow evening (April, 14th) between 8PM and 10PM MDT. There could be brief interruptions in service during these times as we work to upgrade firmware and operating systems as well as apply some needed configuration changes.

    This will affect all services operating within our Denver, Colorado facility.


    All dates and times below are adjusted for your browser’s local time, otherwise UTC

    Scheduled Date:  |
    Scheduled Time:
     
    Max Outage Duration: 2 hours (with brief interruptions of service)


    If you have any questions or concerns, please contact our support department.

    Thank you again for choosing ASPnix as your web hosting provider!

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  • WordPress Security – A Continuous Fight

    No comments April 12th, 2017 115

    WordPress remains one of the most popular (arguably the most popular) website content management system on the Internet today. With that fame and usage comes the bad as well, security issues, exploits, security holes, poor written code and more. This attracts malicious attacks, hackers, and other foul intentions to your site looking to gain their 2 minutes of fame, spread attacks, use your site to launch attacks towards other sites and more.

    Continue reading “WordPress Security – A Continuous Fight” »

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  • MX01 SmarterMail Upcoming Scheduled Maintenance

    No comments January 15th, 2017 467

    This evening at 10PM MST we will be restarting our SmarterMail system to apply the new release of SmarterMail 15 that resolves many issues and further improves the SmarterMail product.

    The full release notes can be viewed on their site – https://www.smartertools.com/smartermail/release-notes/15

    Scheduled Date: 01-16-2017
    Scheduled Time:
     5:00 AM – 5:30 AM UTC
    Max Outage Duration: 30 Minutes

    If you have any questions or concerns, please contact our support department.

    Thank you again for choosing ASPnix as your web hosting provider!

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  • MX01 Emergency Maintenance

    No comments January 7th, 2017 232

    This evening at 11PM MST we will be restarting our SmarterMail system to apply an emergency patch meant to resolve the issue of not being able to add contacts through the webmail interface. This is an issue that over 3 dozen customers have contacted us about since reported several weeks ago. The update was released several weeks ago, but was held off due to the holidays. Due to the nature of the issue and the impact it produces (not being able to add contact is a problem) we are applying this build ahead of the SmarterMail 16 release.

    Scheduled Date: 12-08-2017
    Scheduled Time:
     6:00 AM – 6:30 AM UTC
    Max Outage Duration: 30 Minutes

    If you have any questions or concerns, please contact our support department.

    Thank you again for choosing ASPnix as your web hosting provider!

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  • Announcing Softaculous for cPanel Linux Hosting!

    1 comment December 20th, 2016 284

    We are pleased to announce that our cPanel Linux shared hosting now supports Softaculous for all paid hosting packages and accounts! Softaculous is a cPanel plugin that adds over 400 installers for the most popular and most common web applications. Applications such as WordPress, Joomla, Zen Cart, osCommerce, Drupal 7, phpBB and many more! Most applications are easy to install with a few clicks and a few easy to answer questions, you are up and running!

    Site administrators can rest easy knowing that applications they’ve installed through Softaculous will be automatically updated and maintained by the Softaculous system! For a full listing of all applications supported by Softaculous, please visit their site at https://www.softaculous.com/softaculous/apps.

    All paid hosting accounts have access to this system, free hosting customers will need to upgrade to the paid “Unlimited” hosting package to use Softaculous.

    If you have any questions, concerns or comments, please let us know!

    Thank you for choosing ASPnix!

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