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  • Free $5 Credit offer! Share our Nix Bunny Stickers on iMessage!

    No comments October 3rd, 2016 171

    We’ve announced the availability of our Nix Bunny stickers for iPhone, iPad and iPod Touch running iOS 10 and with this announcement, we’d like to offer our Apple customers a chance to use our new iMessage stickers and earn a free credit!

    Simply download our Nix Bunny stickers here https://www.aspnix.com/nix/ and share screenshots of you using our stickers with friends, family and colleagues and earn a free $5 credit towards your ASPnix account!

    It is really simple!

    1. Download the stickers to your iMessage app through the App Store (the stickers are 100% free) – Click the App Store badge below
    2. Share and tag ASPnix on Facebook, Instagram or Twitter showing the screenshot of you using the stickers
    3. Open a ticket with Billing with your Twitter, Instagram or Facebook name for us to verify the share and tell us what you think
    4. We will credit your account $5! (limit 1 credit per account)
    Download Nix Bunny Stickers for iMessage

    Please let us know what you think! We are eager to hear what our customers think about Nix and our iMessage stickers!

    As always, if you have any questions or concerns, please let us know! Thank you for choosing ASPnix!

    1 Star2 Stars3 Stars4 Stars5 Stars (2 votes, average: 5.00 out of 5)
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  • Priority Fast-Track Support – Now Available

    No comments October 3rd, 2016 184

    We are very pleased to announce the availability of our Priority Fast-Track support! Fast-Track support will allow our customers to pay to upgrade their ticket to high priority, moved to the top of the queue as well as a guaranteed 15-minute response time. Many customers have asked for a priority response time capability and this is the answer!

    Why upgrade my ticket? Some customers have urgent issues that must be addressed quickly without delay, upgrading tickets to Priority Fast-Track promises the customer that they will get a response within 15 minutes and that we are working to address the issue in question to get it resolved as fast as possible.

    How does it work? Once you’ve opened your ticket, you will be presented with the option to upgrade the ticket to First-Track. Once the option is enabled, you will be forwarded to the invoice to complete payment. Once the invoice has been paid, the ticket will be upgraded to high priority and all staff members assigned to the support department for your ticket will be notified immediately. Please note that not all departments (such as sales and billing) offer Fast-Track support.

    fast-track-support

    We’ve already had several uses of this new system and the response has been great! Most issues were responded to and resolved within 3 minutes!

    If you have any questions, concerns or comments, please let us know!

    Thank you for choosing ASPnix as your web hosting provider!

     

    1 Star2 Stars3 Stars4 Stars5 Stars (1 votes, average: 5.00 out of 5)
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  • Meet Nix!

    No comments September 28th, 2016 186

    nix_wave-01

    Today we are PROUD to introduce the newest member of the ASPnix family…NIX! You may find Nix hopping around the site from time to time, so don’t worry, he’s just trying to say “Hi”! Also, did you know that Nix will have a pretty AWESOME surprise for you coming soon? FOLLOW US on Facebook, Twitter, Instagram, and of course our blog to be the first to know!

    Thank you again for choosing ASPnix as your web hosting provider!

    1 Star2 Stars3 Stars4 Stars5 Stars (1 votes, average: 5.00 out of 5)
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  • MX01 SmarterMail Upcoming Scheduled Maintenance

    No comments September 17th, 2016 210

    Later this evening at 8PM MDT we will be performing maintenance on our primary SmarterMail server. The maintenance is being performed to complete the installation and addition of our backup system. We expect this to take no longer than 5 minutes to complete, however the SmarterMail system will need additional time to start.

    Scheduled Date: 09-18-2016
    Scheduled Time:
    2:00 AM – 2:30 AM UTC
    Max Outage Duration: 30 Minutes

    If you have any questions or concerns, please contact our support department.

    Thank you again for choosing ASPnix as your web hosting provider!

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  • TS01-GA Data Center Migration

    No comments September 9th, 2016 356

    We will be migrating our TS01-GA TeamSpeak services to another data-center located in Atlanta. The current host will remain online while we synchronize the 2 servers. Once completed, we will shutdown the old host and bring up the new host. There will be a delay in connecting to the new server (up to 1 hour) for DNS propagation to complete since the IP address of the host will change.

    The new IP of the server is 23.226.236.22. Moving away from our previous data-center will stop the outages related to the data-center routers being constantly under DDOS attacks and other issues related to filtering, high latency, packet loss etc.

    We’d like to thank everyone for their patience during this time while we work to improve our TeamSpeak services in Atlanta.

    Thank you for choosing ASPnix!

    UPDATE: The migration has completed. We are seeing improved latency times from various test locations, some locations as much as 15ms less!

    1 Star2 Stars3 Stars4 Stars5 Stars (1 votes, average: 5.00 out of 5)
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  • Announcing new Virtual Cloud Server Plans

    No comments August 30th, 2016 409

    We are pleased to announce our new Virtual Cloud Server plans that will allow our customers more flexibility in building the exact virtual server that is required. No more pre-built plans that are not flexible, no more having to pay for 100s of GB of space when all you needed was more RAM. Pay only for what you need!

    Our new cloud platform is powered by Samsung Data-Center class SSD drives for maximum speed, over 1,000,000 IOPS performance! Powerful Intel Xeon processors up to 16 cores, and DDR4 memory up to 32GB! Our new platform starts at $20 per month for a Windows VPS!

    linux-min

    Those that love Linux can now enjoy it on our Hyper-V cloud platform as well! CentOS, Fedora Server, Red Hat, Ubuntu Server and Debian are all now supported! Get started with a Linux VPS today for only $10 per month.

    Customers who are interested in starting their own hosting company or just want to make managing their Linux server a little easier can purchase our cPanel Control Panel addon.

    For more information about our new VPS plans – https://www.aspnix.com/servers/virtual-cloud-servers/

    Now is a perfect time to purchase a VPS and start hosting your own web site, database, point-of-sale system and much more! Customers all around the world trust their Virtual Cloud Server operations to us and our growing and expanding network! So why not give our new Virtual Server plans a try, and see how a VPS can benefit you today!

    Thank you for choosing ASPnix!

    1 Star2 Stars3 Stars4 Stars5 Stars (2 votes, average: 5.00 out of 5)
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  • Announcing Let’s Encrypt Certificate Support for Windows and Linux

    1 comment August 30th, 2016 472

    Today we are very pleased to announce support for Let’s EncryptTM SSL certificates! We are also one of the first Windows hosting providers to support Let’s Encrypt! Our Linux cPanel systems also support Let’s Encrypt for all paid accounts. This new-comer to the certificate world has gained popularity extremely quick offering completely free of charge website SSL certificates. We know security is important to our customers and many do not want the additional cost of purchasing an SSL certificate, renewing it every x years can be a pain. Configuring the SSL certificate can also be troublesome for many non-technical users as well.

    le-logo-standardNot anymore! Let’s Encrypt is a fully automated one-click SSL certificate installation. Even renewals are handled automatically! No more having to reissue or rekey certificates, generating new CSRs and all that other “fun” stuff! Let’s Encrypt certificates are valid for 90 days and are automatically renewed 7-days before the certificate expires, customers will be emailed a report for each certificate once renewed.

    Anyone can take advantage of this new feature and install SSL on your website today! All you need is a dedicated IP address which can be purchased through our billing system by clicking “Manage” next to your hosting account and then selecting “View Available Addons”.

    If you have any questions, comments or concerns, please do not hesitate to contact our sales department.

    Thank you for choosing ASPnix!

     

    The Let’s Encrypt logo is a trademark of the Internet Security Research Group. All rights reserved.

    1 Star2 Stars3 Stars4 Stars5 Stars (2 votes, average: 5.00 out of 5)
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  • MX01 SmarterMail Upcoming Scheduled Maintenance

    No comments August 22nd, 2016 369

    On Saturday, September 3rd at 10PM MDT we will be performing maintenance on our primary SmarterMail server. The server will be taken offline to replace a failed CPU cooling fan. Replacing the processor cooling fan will take no more than 3 – 5 minutes, the SmarterMail service will need additional time to start up.

    Scheduled Date: 09-04-2016
    Scheduled Time:
    4:00 AM – 4:30 AM UTC
    Max Outage Duration: 30 Minutes

    If you have any questions or concerns, please contact our support department.

    Thank you again for choosing ASPnix as your web hosting provider!

    1 Star2 Stars3 Stars4 Stars5 Stars (1 votes, average: 5.00 out of 5)
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  • Level 3 – Denver Network Maintenance

    No comments August 22nd, 2016 360

    On Saturday, September 3rd at 10PM MDT we will be performing maintenance on our core router within our Denver, Colorado data center. This maintenance window will affect all servers and services at this location. During this time, all servers and services within our Level 3, Denver data center will be unavailable. We expect this to take no longer than 2 – 3 minutes to complete.

    Scheduled Date: 09-04-2016
    Scheduled Time:
    4:00 AM – 4:05 AM UTC
    Max Outage Duration: 5 Minutes

    Please make note that all services within Denver will be unavailable, this includes VPS servers, dedicated servers, TeamSpeak, shared hosting as well as our Email services. If you have any questions or concerns, please contact our support department.

    Thank you for choosing ASPnix!

    1 Star2 Stars3 Stars4 Stars5 Stars (1 votes, average: 5.00 out of 5)
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  • WEB13 Storage Migration

    No comments August 9th, 2016 377

    This Saturday, August 13th at 6PM MDT we will be migrating WEB13 to a new storage system that will be able to better withstand SSD drive failures, offer better iSCSI performance and numerous other internal benefits.

    All of WEB13’s Hyper-V instances will be brought down in order to complete the migration of the data. We expect this to take between 4 – 6 hours to complete. This migration applies to WEB13 only and does not affect any other servers or services.

    All Windows web servers will be migrated to these new storage SANs over the next coming months.

    Scheduled Date: 08-14-2016
    Scheduled Time:
    12:00 AM – 6:00 AM UTC
    Max Outage Duration: 6 Hours

    If you have any questions or concerns, please contact our support department.

    Thank you again for choosing ASPnix as your web hosting provider!

    1 Star2 Stars3 Stars4 Stars5 Stars (2 votes, average: 4.50 out of 5)
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