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  • MX01 SmarterMail Emergency Service Restart

    No comments August 30th, 2013

    We’ve issued a restart to our MX01 SmarterMail server at 11:50AM MST (12:50PM CST) to resolve an issue with users not being able to download attachments through the SmarterMail web interface. This update should resolve this issue.

    Our apologies for any inconveniences caused by this, the server will be back online within the next 15- 20 minutes.

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  • MX01 SmarterMail Emergency Service Restart

    No comments August 29th, 2013

    We’ve issued a restart to our MX01 SmarterMail server at 11:15PM MST (12:15PM CST) to resolve an issue with accounts being stuck in the Indexing service queue. This reported issue caused emails to get rejected or stuck in queue while the mailbox was “locked” by the Indexing service. We are also applying a new test build from the SmarterTools team to help diagnose why this happens.

    Our apologies for any inconveniences caused by this, the server will be back online within the next 15- 20 minutes.

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  • Windows Control Panel Feature Addition – Worker Process Details

    No comments August 29th, 2013

    The Windows control panel has been updated with a brand new feature – Worker Process details for websites.

    The new tab when viewing a website’s properties / settings displays information about the site’s IIS worker process. Including CPU details, memory usage and other process details. This information can be useful to advanced users to see their application’s memory usage (both private and virtual) as well as CPU usage.

    Thank you for choosing ASPnix as your web hosting provider!

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  • WEB08 Maintenance

    No comments August 29th, 2013

    There’s an ongoing emergency maintenance on WEB08. This will take about 45 – 60 minutes.

    Thank you for your patience.

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  • PHP Updated for Windows Services

    No comments August 28th, 2013

    All PHP installations on all Windows web servers have been upgraded to their respective latest PHP builds. Below are the new versions of PHP now installed on our Windows shared services

    • PHP 5.5.3
    • PHP 5.4.19
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  • Windows Reseller Portal Updated

    No comments August 24th, 2013

    Our Windows reseller portal system has been updated, the updated release is now ready for download within the Client Area. If you use this self-maintained portal installation, you will need to update all installations to this version. Below are the changes in this release…

    This is a required update due to changes on the Enterprise Server / Enterprise Server libraries.

    1. Added a few missing text resources for various areas / audit logs
    2. Various small improvements to internal files
    3. Added a few missing features from the ASPnix portal

    If you have any questions about this update, please let us know!

    Thank you for choosing ASPnix as your Windows hosting provider!

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  • Helicon APE Updated for Windows Services

    No comments August 23rd, 2013

    We have updated the Helicon APE module (for .htaccess emulation) to the latest available build. This build provides a few bug fixes and minor functionality improvements. If you wish to view the change log for Helicon APE, you may view it here.

    If you have any questions about this update, please contact our support department.

    Thank you for choosing ASPnix as your web hosting provider!

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  • TeamSpeak Services Updated (v3.0.8)

    No comments August 23rd, 2013

    Our TeamSpeak 3 VoIP services have been successfully updated to the latest available TeamSpeak server version, v3.0.8.

    Please note that Client 3.0.11 is required to be able to connect to servers running this version

    For what’s new in this TeamSpeak update please review the release announcement on the TeamSpeak forums.

    If you have any questions please contact our VoIP support department.

    Thank you for choosing ASPnix!

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  • MX01 SmarterMail Upcoming Scheduled Maintenance

    No comments August 23rd, 2013

    We will be upgrading the MX01 SmarterMail installation to the new development build provided to us by SmarterTools to fix and further log an issue with reverse DNS at 11PM MST (12AM CST / 5AM GMT). We expect the upgrade to take about 20 – 30 minutes.

    If you have any questions or concerns please contact our support department.

    Thank you again for choosing ASPnix as your web hosting provider!

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  • WEB08 Outage (Resolved)

    No comments August 22nd, 2013

    There is a failure on the WEB08 server and our technicians are working to restore the server from the backups. The failure reason at this time is unknown, we will investigate the cause once the server has been restored.

    At this time we do not have a good ETA on the restore time. However the server will be back online before the end of the day today. Once we get a better idea of the progress of the restore, I will post a better idea of how long this will take.

    Thank you for your patience and understanding during this time!

    UPDATE #1 (2:05PM MST): The restore process is 40% complete.

    UPDATE #2 (2:30PM MST): The restore process is 51% complete.

    UPDATE #3 (3:00 PM MST): The restore process is 62% complete.

    UPDATE #4 (3:30 PM MST): The restore process is 80% complete.

    UPDATE #5 (4:10 PM MST): The restore process is complete and the server is now online.

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