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  • MX01 Emergency Maintenance Restart

    No comments December 27th, 2012

    We’ve issued an restart to the SmarterMail service due to monitoring errors and high latency / response times from the HTTP and POP3 services. While the server was still online, the high latency / response times from the services could cause issues to users within the webmail interface as well as utilizing the POP3 services.

    We are in constant contact with the SmarterMail development team at SmarterTools, we will pass this information and all diagnostic logs to them for review so that any issues can be resolved in a later build of SmarterMail.

    Our apologies for the inconvenience!

    Thank you for choosing ASPnix as your web hosting provider!

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  • What information is required to start a hosting account?

    No comments December 26th, 2012

    We require only a few standard pieces of information from you to get your hosting account setup and activated! Those requirements are as below…

    • First and last name
    • Company name (if the account is for / under a company)
    • Email address
    • Physical address, city, state and postal code
    • Phone number
    • A valid payment method

    Providing false, fake, invalid or incomplete information may cause your order to be considered fraud or may result in the termination / suspension of your account. Please make sure to provide valid details when signing up.

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  • Windows Reseller Portal Updated

    No comments December 26th, 2012

    Our Windows reseller portal system has been updated, the updated release is now ready for download within the Client Area. If you use this self-maintained portal installation, you will need to update all installations to this version. Below are the changes in this release…

    1. Fixed bug with DNS Zone Editor not showing the “Record Name” field after selecting SPF Record type
    2. Added missing audit log sources
    3. Improved Peer user handling
      1. Only top-level peers can create other peer users
      2. Peer user can only update / edit his / her own peer user
      3. Delete button is hidden / disabled for peer users

    If you have any questions regarding this update, please let us know!

    Thank you for choosing ASPnix as your Windows hosting provider!

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  • Windows Reseller Portal Updated

    No comments December 20th, 2012

    Our Windows reseller portal system has been updated, the updated release is now ready for download within the Client Area. If you use this self-maintained portal installation, you will need to update all installations to this version. Below are the changes in this release…

    Due to changes on our master server (Enterprise Server) libraries, this is a required update. Failing to update will result in some features not working correctly, or fatal error.

    1. Added eMail account statistics / usage information to the “Edit Email Account” area.
    2. SQL Server users will now be properly disabled when suspending a customer

    If you have any questions regarding this update, please let us know!

    Thank you for choosing ASPnix as your Windows hosting provider!

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  • PHPMyAdmin updated (v3.5.5)

    No comments December 20th, 2012

    Our PHPMyAdmin MySQL database administration utilities have been successfully updated to the latest release. The latest build brings no new features and is a bug-fix only release.

    For an in-depth look at what has changed in the 3.5.5 release please review the PHPMyAdmin Release Notes page.

    Thank you for choosing ASPnix as your Windows web hosting provider!

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  • Mayan Doomsday Hosting Promotion

    No comments December 20th, 2012

    We certainly do not believe the world is going to end on December 21st, 2012, but this awesome promotion will! Now is the time to get your website, TeamSpeak, or application hosted with ASPnix! We are offering 75% of all hosting packages (excluding Dedicated Servers) for life! Use the promo code “DOOMSDAY” during checkout to receive the 75% discount. This only applies to new services / orders and does not apply to existing accounts / upgrades.

    Hurry though! This offer / promotion expires in…

    [ujicountdown id=”Promotion Expires” expire=”2012/12/22 00:00″ hide = “false”]

    If you have any questions about this promotion click the Live Chat icon in the top right corner and speak to one of our sales agents!

    1 Star2 Stars3 Stars4 Stars5 Stars (3 votes, average: 4.00 out of 5)
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  • (Resolved) MX01 SmarterMail Scheduled Maintenance

    No comments December 17th, 2012

    This evening at 10PM MST we will be performing scheduled maintenance on the MX01 SmarterMail mail server.

    We expect this to take no longer than 10 minutes to complete. During this time email services will not function.

    Thank you for your patience and understanding!

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  • ASPnix.com Website & Server Maintenance Completed

    No comments December 17th, 2012

    We have successfully completed the OS upgrade on the aspnix.com web server.

    Thank you for choosing ASPnix as your hosting provider!

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  • Windows Reseller Portal Updated

    No comments December 12th, 2012

    Our Windows reseller portal system has been updated, the updated release is now ready for download within the Client Area. If you use this self-maintained portal installation, you will need to update all installations to this version. Below are the changes in this release…

    Due to changes on our master server (Enterprise Server) libraries, this is a required update. Failing to update will result in some features not working correctly, or fatal error.

    1. Fixed – “Execute PHP File” task throwing an unhandled exception
    2. Fixed – “Backup Database” task throwing an unhandled expection
    3. Added – Display warning box when viewing a domain’s properties and the domain is unregistered
    4. Fixed – “Forgot Password” now returns an error if an invalid username is provided
    5. Fixed – Parking page tokens were not working for some
    6. Added – Helper text for MX “Record Name” parameter

    If you have any questions regarding this update, please let us know!

    Thank you for choosing ASPnix as your Windows hosting provider!

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  • MSSQL01 Poor Performance / Random Outages (Resolved)

    2 comments December 10th, 2012

    We are aware of the an issue affecting USA SQL Server MSSQL01 and are working to resolve it. A drive has failed in the RAID array and a technician was dispatched to replace the drive, unfortunately one of the other technicians mistakenly marked the RAID array for rebuild before replacing the drive. This triggered the RAID array to rebuild with the failed drive, resulting in loss of performance and random outages / timeouts. The failed drive could be removed and a new one added in its place, but this is a risk to the RAID array and the rebuild process. We have decided it is best to wait for the rebuild / verification complete before removing the failed drive and replacing it.

    Once the rebuild has completed we will replace the failed drive and the RAID rebuild will begin again, however since the drive is brand new there should be no performance issues and the server should be back online without any problems.

    Thank you for your patience and understanding!

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