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  • MX01 SmarterMail Scheduled Maintenance

    No comments November 30th, 2012

    This evening at 10PM MST we will be performing scheduled maintenance on the MX01 SmarterMail mail server. We will be upgrading the SmarterMail service to the latest available build. This update has just been released today, but is a high-priority update due to the nature of the fixes that are negatively affecting many of our users (Outlook 2013 users) as well as a security flaw in the web interface.

    We expect this to take no longer than 20 minutes to complete. During this time email services will not function. Once the upgrades have completed and the SmarterMail services are back online we will post the changelog / announcement regarding the SmarterMail update.

    Thank you for your patience and understanding!

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  • Windows Control Panel Update Completed – Changes to Web Deploy / IIS Remote Management

    No comments November 29th, 2012

    The new Windows control panel has fully launched, the upgrade went smooth and there were no issues. The reseller control panel has also been upgraded and users can start accessing and using the updated system right away. However, there are changes some changes that came with this update and some areas that are not yet working – these items are highlighted below.

    • Users who use Web Deploy or IIS Remote Management will have to recreate their user, this is due to changes in the username structure
    • Failed Request Tracing is available to set in the control panel, however the delegation rule for IIS Remote Management has not yet been setup to allow users to create tracing rules
    • The Web Application Gallery is not working on some servers – we are working on addressing this issue

    We will be outlining the new features and updates to the Windows control panel in a later announcement.

    We hope everyone enjoys the new system! A ton of hard work and lots and lots of lines of code, modifications and sleepless nights went into this!

    Thank you for choosing ASPnix as your Windows web hosting provider!

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  • Updated Windows Control Panel Launching This Evening!

    2 comments November 29th, 2012

    This evening we will be performing the upgrade of our Windows control panel systems. This upgrade will start at 9PM MST and will last approximately 1 hour. During this time the Windows control panel system will be fully offline. Please make any required changes before this time.

    Reseller customers who use WHMCS or any other 3rd party billing and provisioning systems will also not work correctly until this upgrade is completed.

    We thank you for your patience and understanding during this time!

    Thank you for choosing ASPnix as your Windows hosting provider!

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  • USA Network Upcoming Maintenance / Carrier Upgrades

    No comments November 28th, 2012

    Our USA network and primary carrier, Level 3, has notified us that they are planning scheduled upgrades to networking equipment that will affect our services. This has been scheduled for December 6th 2012 between the hours of 1AM and 2AM MST and will last no longer than 1 – 2 minutes. During this time all servers and services within our USA data-center will be offline.

    Thank you for your patience and understanding during this time. If you have any questions regarding this, please contact our support department.

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  • Updated Windows Control Panel Launching This Week!

    1 comment November 26th, 2012

    This week we are very excited that we will be launching our updated Windows Control Panel system! This new version brings features and fixes directly from the WebsitePanel project, as well as our modifications and additions. The updated release is packed with 100’s of new features, capabilities and fixes! Below are some of the major ones that our customers will benefit from…

    • Server 2012 / IIS 8 Support
    • SQL Server 2012 Support
    • Improved SSL management
    • Improved IIS / websites management
    • Enable / Disable FTP accounts
    • PHP 5.5 support
    • “Switch to dedicated / shared IP” switch for websites
    • “Execute PHP File” scheduled task
    • Improved Reseller peer roles
    • Improved SmarterStats stats site management
    • Updated “Web Application Gallery” module
    • New “Services Information” page – Details hosting package server information
    • Improved MySQL database management
    • New “Failed Requests Tracing” IIS / website feature
    • Improved “Web Deploy / Publishing” and “IIS Remote Management”
    • Many “behind-the-scenes” improvements
    • And many other items!

    This update will be launched this week (most likely towards the end of the week). We will release another announcement once the date has been established. If you have any feature requests or changes you would like to see done to our Windows Control Panel, please leave a comment below!

    Thank you again for choosing ASPnix as your Windows web hosting provider!

    1 Star2 Stars3 Stars4 Stars5 Stars (2 votes, average: 4.50 out of 5)
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  • MX01 SmarterMail Updated (v10.6.4703)

    No comments November 20th, 2012

    Mail server MX01 SmarterMail installation has been upgraded to the latest release available. This is a minor release that has no new additional features; however it does fix over 30 issues with the web interface as well as ActiveSync issues with Outlook 2013. Users who reported missing email accounts or not being able to login to their email at all due to SmarterMail not fully loading domains and users – this has been resolved as well.

    For an in-depth look at what has changed in the 10.6.4703 release please review the SmarterMail Release Notes page.

    Due to the failure of the MX01 motherboard and power supply we took the chance to upgrade the servers CPU as well – MX01 now houses a brand new Intel Xeon X series processor. The upgraded CPU should increase the performance and responsiveness of the SmarterMail system overall. Along with the new CPU we have also done some housekeeping work to keep the SmarterMail system running as best as it can.

    Thank you for choosing ASPnix as your Windows web hosting provider!

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  • MX01 Maintenance Restart This Evening

    2 comments November 20th, 2012

    We will be performing a restart of the MX01 SmarterMail services at 9PM MST. While the SmarterMail service was finally able to be started successfully after this mornings failures, several domains did not completely load or did not load at all resulting several customers unable to access their email. The RAID verification and rebuild has finished without any issues and we would like to take this chance to start the server off right and get everything restored to normal working order.

    Thank you for your patience and understanding.

    If you have any questions please let us know!

    Thank you for choosing ASPnix as your Windows web hosting provider!

    1 Star2 Stars3 Stars4 Stars5 Stars (2 votes, average: 5.00 out of 5)
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  • MX01 Server Offline / Unavailable (Resolved)

    28 comments November 19th, 2012

    We are currently checking the status of the MX01 SmarterMail mail server, the upgrade process previously announced should already have completed within a few minutes, however the server has not came back from the restart issued to the server to complete the updates.

    Technicians are checking the server now and we will have a report shortly. Our apologies for any inconvenience caused by this unexpected event. Updates will be published once any are received.

    Thank you for your patience and understanding during this outage.

    Continue reading “MX01 Server Offline / Unavailable (Resolved)” »

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  • Microsoft Outlook 2013 Last Minute Changes

    No comments November 19th, 2012

    Back in October 2011 we were happy to see that SmarterTools was adding support for Exchange Web Services (EWS) for better sync support in Outlook. At the time only Outlook on the Mac supported this technology and Microsoft / SmarterTools had stated that it would be supported in the next major release of Outlook for Windows / PC. Between October 2011 and the Public Preview release of Office 2013 SmarterTools worked very closely with Microsoft polishing all the little details to make sure they had a working EWS solution once Outlook 2013 was released.

    Unfortunately when the Public Preview was released it was realized that Microsoft had dropped / dumped support for EWS in Outlook 2013 in favor of the mobile email sync protocol ActiveSync.

    Continue reading “Microsoft Outlook 2013 Last Minute Changes” »

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  • MX01 SmarterMail Scheduled Maintenance

    No comments November 19th, 2012

    This evening at 10PM MST we will be performing scheduled maintenance on the MX01 SmarterMail mail server. We will be upgrading the SmarterMail service itself as well as updating the Virus Protection system binaries.

    We expect this to take no longer than 20 minutes to complete. During this time email services will not function. Once the upgrades have completed and the SmarterMail services are back online we will post the changelog / announcement regarding the SmarterMail update.

    Thank you for your patience and understanding!

    1 Star2 Stars3 Stars4 Stars5 Stars (1 votes, average: 5.00 out of 5)
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