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  • How do I allow GameTracker.com to “scan” my TeamSpeak server?

    No comments June 29th, 2012

    In order to allow GameTracker.com’s TeamSpeak server information system to connect to and retrieve information about your TeamSpeak instance you must allow 3 specific guest group permissions. Please grant the following permissions to the “Guest” server group…

    Navigate Virtual Server -> Information

    1. b_virtualserver_info_view (ServerQuery: View Virtual Server Info)
    2. b_virtualserver_channel_list (ServerQuery: View List of existing Channels)
    3. b_virtualserver_client_list (ServerQuery: View List of Clients online)

    You can now successfully add your TeamSpeak instance to GameTracker. Please note that ASPnix does not need to whitelist their IP addresses as they are already whitelisted.

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  • Windows control panel offline

    No comments June 20th, 2012

    We are working to address an issue affecting our Windows control panel system as well as our US based database management utilities. We are not currently sure what the issue is with the server, however technicians have been dispatched to review the state of the server. We will update this announcement as we have more information.

    Thank you for your patience!

    Update: The issue has been resolved. A faulty RAID port caused the issue.

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  • Ongoing Live Chat issues resolved

    No comments June 18th, 2012

    The ongoing issues affecting our Live Chat system have been resolved. Users should now see that the chat system is back online and running at 100%. Further upgrades to our network and systems will be coming within the next few weeks so stay tuned!

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  • Windows Control Panel Feature Addition – FTP Permission Control

    No comments June 8th, 2012

    Since we introduced our new Windows control panel many users have been asking for more permission options for FTP accounts beyond the standard “read” and “write” permissions. While this was a simple addition to our systems it was low on the to-do list simply because it was not a big issue at the time and there were more pressing updates / features to deal with at the time.

    Well we have finally completed this update / addition. You may now have very fine control over FTP account permissions, including:

    • Read / Download
    • Write / Upload
    • Delete Files
    • Append / Resume Files
    • List Files
    • List Directories
    • Create Directory
    • Delete Directory
    • Access sub-directories
    • SSL-Only mode

    You can mix and match permissions as you require for different accounts. This is great for users who share files between co-workers, web development teams, managers and other groups. For example one customer wanted the ability to allow his support staff to create directories and upload daily reports, but not be able to delete directories or already uploaded reports, this was of coarse not possible without intervention of our support staff.

    We hope everyone enjoys the new addition as much as we did developing this! As always if you have any questions about this or any suggestions for other features you want to see please contact our support department.

    Thank you for choosing ASPnix as your web hosting provider!

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