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  • SmarterMail Upcoming Scheduled Maintenance

    No comments July 21st, 2017 43

    This Saturday, July 22nd at 10PM MDT we will be performing an update to the SmarterMail service on our primary SmarterMail server. We expect this update to take no longer than 60 minutes. This is the first major “minor” upgrade to SmarterMail and resolves a very large number of issues and adds some needed improvements, including…

    • Added back the ability to disable loading remote content (images etc.)
    • Added back the ability move the preview pane to the right, bottom or disable completely
    • RSS feeds are sorted alphabetically
    • Added French, German, Italian, Dutch, Czech, and Traditional Chinese translations
    • Fixed an issue where you were not able to dismiss a chat notification
    • Fixed an issue with the dark theme rendering content unreadable for group chats
    • Fixed a performance issue with POP retrieval when a message is ended with a carriage return
    • Fixed an issue where Business hours are saving times an hour earlier than what was actually set

    Along with many other improvements and fixes.

    During this time, our incoming gateways will process and hold any incoming email and deliver them once we have completed the update.


    All dates and times below are adjusted for your browser’s local time (when viewing on aspnix.com), otherwise UTC

    Scheduled Date: 
    Scheduled Time:
     
    Max Outage Duration: 60 minutes


    If you have any questions or concerns, please contact our support department.

    Thank you again for choosing ASPnix as your web hosting provider!

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  • SmarterMail Upcoming Scheduled Maintenance

    6 comments June 18th, 2017 117

    This evening, Sunday, June 18th at 11PM MDT we will be performing an update to the SmarterMail service on our primary SmarterMail server as well as applying Windows Updates. We expect this update to take no longer than 60 minutes. This update resolves several reported issues over the past week including…

    During this time, our incoming gateways will process and hold any incoming email and deliver them once we have completed the update.


    All dates and times below are adjusted for your browser’s local time (when viewing on aspnix.com), otherwise UTC

    Scheduled Date: 
    Scheduled Time:
     
    Max Outage Duration: 60 minutes


    If you have any questions or concerns, please contact our support department.

    Thank you again for choosing ASPnix as your web hosting provider!

    1 Star2 Stars3 Stars4 Stars5 Stars (No Ratings Yet)
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  • WannaCry (and variants) Ransomware Outbreak

    No comments May 13th, 2017 133

    We have been flooded with questions related to the recent NSA leaked exploit turned Ransomware, so we would like to discuss these concerns publicly.

    First, our servers are patched and protected (since the update was released back in March). As well, none of the servers that ASPnix directly manages (such as web servers, mail servers, hyper-v hosts and SQL hosts) run the SMB v1 server that is being exploited by the W* Cry Ransomware.

    We recommend that customers who manually manage their Windows Updates, update their systems ASAP. Customers who rely on ASPnix to manage their dedicated servers (such as Greenfolders hosted customers) are already patched and have nothing to worry about. A good update plan and procedure should be #1 priority if you are running and maintaining your own server.

    Our network security team has started blocking ports 135, 137, 138, 139, 445 globally across our networks to prevent any exploits from occurring on unpatched customer systems.

    More information about this exploit can be found here – https://blog.varonis.com/massive-ransomware-outbreak-what-you-need-to-know/

    More information related to the patch from Microsoft can be found here – https://technet.microsoft.com/en-us/library/security/ms17-010.aspx

    This exploit is not targeting just Windows servers, Microsoft has released patches for Windows 10 all the way down to Windows XP. So make sure you check for updates on your home and workstation Windows computers as well!

    If you have any questions or concerns, please contact our support department and we will be happy to help you!

    Thank you for choosing ASPnix!

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  • Scheduled Weekend Windows Server Maintenance

    No comments May 12th, 2017 136

    Beginning at 7PM MDT on Saturday, May, 13th we will be performing thorough maintenance and standard cleanup on our Windows Web servers, SQL servers and our DNS servers. The following maintenance activities will be executed on our servers over the weekend…

    • Cleaning of ASP.NET temporary directories and other temp directories
    • PHP and 3rd party components updates
    • GeoIP database update
    • Windows Updates

    This maintenance period will apply to the following server systems…

    • WEB12
    • WEB13
    • WEB14
    • WEB15
    • WEB16
    • MYSQL
    • MSSQL
    • NS1
    • NS2
    • NS3

    All dates and times below are adjusted for your browser’s local time (when viewing on aspnix.com), otherwise UTC

    Scheduled Date: 
    Scheduled Time:
     
    Max Outage Duration: 30 minutes per server (with brief interruptions of service)


    If you have any questions or concerns, please contact our support department.

    Thank you again for choosing ASPnix as your web hosting provider!

    1 Star2 Stars3 Stars4 Stars5 Stars (No Ratings Yet)
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  • Scheduled Power Maintenance

    No comments April 18th, 2017 187

    We will be performing maintenance and replacements on several of our PDUs (power distribution units) at our Denver, Colorado facility this Saturday, April 22nd between 8PM and 10PM MDT. This will cause network and service interruption for many servers and services.


    All dates and times below are adjusted for your browser’s local time, otherwise UTC

    Scheduled Date: 
    Scheduled Time:
     
    Max Outage Duration: 2 hours (with brief interruptions of service)


    If you have any questions or concerns, please contact our support department.

    Thank you again for choosing ASPnix as your web hosting provider!

    1 Star2 Stars3 Stars4 Stars5 Stars (No Ratings Yet)
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  • Weekend Maintenance Completed

    No comments April 17th, 2017 168

    The upgrades that were scheduled for this weekend have been completed. Some extra server updates were performed along with the network upgrades. Please check the following maintenance list for more information:

    • Core routers upgraded to latest firmware / OS
    • Core switches upgraded to latest firmware / OS
    • PHP for Windows updated to 7.0.18 & 7.1.4
    • MySQL for Windows updated to 5.7.18
    • Windows Updates completed on all Windows servers
    • PHPMyAdmin for MySQL on Windows updated to 4.7.0

    We appreciate your patience and understanding this past weekend while we completed the required network maintenance and upgrades.

    1 Star2 Stars3 Stars4 Stars5 Stars (2 votes, average: 5.00 out of 5)
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  • Scheduled Network Maintenance

    No comments April 13th, 2017 180

    We will be performing maintenance on our core router(s) as well as our core switches at our Denver, Colorado facility this evening (April, 13th) as well as tomorrow evening (April, 14th) between 8PM and 10PM MDT. There could be brief interruptions in service during these times as we work to upgrade firmware and operating systems as well as apply some needed configuration changes.

    This will affect all services operating within our Denver, Colorado facility.


    All dates and times below are adjusted for your browser’s local time, otherwise UTC

    Scheduled Date:  |
    Scheduled Time:
     
    Max Outage Duration: 2 hours (with brief interruptions of service)


    If you have any questions or concerns, please contact our support department.

    Thank you again for choosing ASPnix as your web hosting provider!

    1 Star2 Stars3 Stars4 Stars5 Stars (No Ratings Yet)
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  • Announcing Softaculous for cPanel Linux Hosting!

    1 comment December 20th, 2016 362

    We are pleased to announce that our cPanel Linux shared hosting now supports Softaculous for all paid hosting packages and accounts! Softaculous is a cPanel plugin that adds over 400 installers for the most popular and most common web applications. Applications such as WordPress, Joomla, Zen Cart, osCommerce, Drupal 7, phpBB and many more! Most applications are easy to install with a few clicks and a few easy to answer questions, you are up and running!

    Site administrators can rest easy knowing that applications they’ve installed through Softaculous will be automatically updated and maintained by the Softaculous system! For a full listing of all applications supported by Softaculous, please visit their site at https://www.softaculous.com/softaculous/apps.

    All paid hosting accounts have access to this system, free hosting customers will need to upgrade to the paid “Unlimited” hosting package to use Softaculous.

    If you have any questions, concerns or comments, please let us know!

    Thank you for choosing ASPnix!

    1 Star2 Stars3 Stars4 Stars5 Stars (2 votes, average: 5.00 out of 5)
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  • Announcing our new spam filtering engine!

    No comments December 16th, 2016 290

    We are very pleased to announce our all new spam filtering engine, powered by Message Sniffer and Declude! Just over a month ago we dumped our old Cyren anti-spam system for a new, customizable and very powerful anti-spam solution! We worked with about 3 dozen customers who received a large amount of spam and it was clear that our old solution simply was not working. Most of these spam emails were obvious and it was painful to see them getting through without issues. Especially from domain extensions like .top, .download, .stream that send nothing but spam. The cloud-based solution was just letting these emails into people’s inboxes. Annoying for the user, causes extra support tickets and Cyren has had its fair share of problems with its data-centers going offline and routing problems that caused major problems for SmarterMail, including crashing it on occasion.

    So with all this, we have set up a new solution that is based on Declude and ARM Research Labs, Message Sniffer. Declude is a filtering engine that has been around for a very long time, nearly 20 years. Declude has proven to be very effective against combating spam using very powerful and customizable rules, RBL checks, DNSBL checks and more. Message Sniffer is another great filtering technology that works by combining forces with other sniffer “nodes” running on mail servers all over the world. By using the data from other mail servers, our local Message Sniffer can quickly update to ward off threats and spam that our mail server has not yet seen or dealt with. Combining these two technologies has almost defeated spam for our test group of customers. With most reporting only receiving only a couple of spam emails per week instead of hundreds.

    We are still working to improve these systems to get the number down to zero! Message Sniffer will continue to learn and improve its database on its own over time!

    For information on Declude, please review their site at http://www.declude.com/
    For information on Message Sniffer, please review their site at http://www.messagesniffer.com/Products/aboutSNF.jsp

    We have also improved our reporting of false negative / positive emails – You can check our KB article at https://www.aspnix.com/kb/how-to-report-false-negative-and-false-positive-emails/. Customers reporting misidentified email will further improve the filtering engines and help us build up better rules to fight messages that are harder to identify.

    If you have any questions, concerns or comments, please let us know!

    Thank you for choosing ASPnix!

    1 Star2 Stars3 Stars4 Stars5 Stars (1 votes, average: 5.00 out of 5)
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  • PHP 7.1 Final Now Available for Windows

    No comments December 5th, 2016 302

    php7-transparent

    We are pleased to announce that PHP 7.1 has been released and is now ready for production use! All customers can upgrade and start using PHP 7.1 immediately!

    PHP 7.1 includes many improvements and new features such as…

    In our local tests PHP 7.1 performs slightly better than 7.0, the focus of the new release was more towards new features and improvements, not necessarily around execution performance. Those interested in upgrading to PHP 7.1 can check the migration guide at http://php.net/manual/en/migration71.php.

    As always, before doing any changes to your website, we recommend testing your site fully first before just changing the PHP version and leaving it. PHP 7 has many breaking changes from older versions that can cause major issues with your website. Please check with your application developer before making any changes to confirm compatibility.

    We hope everyone enjoys the new release! If you have any questions, concerns or comments, please let us know.

    Thank you for choosing ASPnix as your web hosting provider!

    1 Star2 Stars3 Stars4 Stars5 Stars (1 votes, average: 5.00 out of 5)
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