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  • Scheduled Power Maintenance

    No comments April 18th, 2017 36

    We will be performing maintenance and replacements on several of our PDUs (power distribution units) at our Denver, Colorado facility this Saturday, April 22nd between 8PM and 10PM MDT. This will cause network and service interruption for many servers and services.


    All dates and times below are adjusted for your browser’s local time, otherwise UTC

    Scheduled Date: 
    Scheduled Time:
     
    Max Outage Duration: 2 hours (with brief interruptions of service)


    If you have any questions or concerns, please contact our support department.

    Thank you again for choosing ASPnix as your web hosting provider!

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  • Weekend Maintenance Completed

    No comments April 17th, 2017 20

    The upgrades that were scheduled for this weekend have been completed. Some extra server updates were performed along with the network upgrades. Please check the following maintenance list for more information:

    • Core routers upgraded to latest firmware / OS
    • Core switches upgraded to latest firmware / OS
    • PHP for Windows updated to 7.0.18 & 7.1.4
    • MySQL for Windows updated to 5.7.18
    • Windows Updates completed on all Windows servers
    • PHPMyAdmin for MySQL on Windows updated to 4.7.0

    We appreciate your patience and understanding this past weekend while we completed the required network maintenance and upgrades.

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  • Scheduled Network Maintenance

    No comments April 13th, 2017 39

    We will be performing maintenance on our core router(s) as well as our core switches at our Denver, Colorado facility this evening (April, 13th) as well as tomorrow evening (April, 14th) between 8PM and 10PM MDT. There could be brief interruptions in service during these times as we work to upgrade firmware and operating systems as well as apply some needed configuration changes.

    This will affect all services operating within our Denver, Colorado facility.


    All dates and times below are adjusted for your browser’s local time, otherwise UTC

    Scheduled Date:  |
    Scheduled Time:
     
    Max Outage Duration: 2 hours (with brief interruptions of service)


    If you have any questions or concerns, please contact our support department.

    Thank you again for choosing ASPnix as your web hosting provider!

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  • Announcing Softaculous for cPanel Linux Hosting!

    1 comment December 20th, 2016 189

    We are pleased to announce that our cPanel Linux shared hosting now supports Softaculous for all paid hosting packages and accounts! Softaculous is a cPanel plugin that adds over 400 installers for the most popular and most common web applications. Applications such as WordPress, Joomla, Zen Cart, osCommerce, Drupal 7, phpBB and many more! Most applications are easy to install with a few clicks and a few easy to answer questions, you are up and running!

    Site administrators can rest easy knowing that applications they’ve installed through Softaculous will be automatically updated and maintained by the Softaculous system! For a full listing of all applications supported by Softaculous, please visit their site at https://www.softaculous.com/softaculous/apps.

    All paid hosting accounts have access to this system, free hosting customers will need to upgrade to the paid “Unlimited” hosting package to use Softaculous.

    If you have any questions, concerns or comments, please let us know!

    Thank you for choosing ASPnix!

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  • Announcing our new spam filtering engine!

    No comments December 16th, 2016 154

    We are very pleased to announce our all new spam filtering engine, powered by Message Sniffer and Declude! Just over a month ago we dumped our old Cyren anti-spam system for a new, customizable and very powerful anti-spam solution! We worked with about 3 dozen customers who received a large amount of spam and it was clear that our old solution simply was not working. Most of these spam emails were obvious and it was painful to see them getting through without issues. Especially from domain extensions like .top, .download, .stream that send nothing but spam. The cloud-based solution was just letting these emails into people’s inboxes. Annoying for the user, causes extra support tickets and Cyren has had its fair share of problems with its data-centers going offline and routing problems that caused major problems for SmarterMail, including crashing it on occasion.

    So with all this, we have set up a new solution that is based on Declude and ARM Research Labs, Message Sniffer. Declude is a filtering engine that has been around for a very long time, nearly 20 years. Declude has proven to be very effective against combating spam using very powerful and customizable rules, RBL checks, DNSBL checks and more. Message Sniffer is another great filtering technology that works by combining forces with other sniffer “nodes” running on mail servers all over the world. By using the data from other mail servers, our local Message Sniffer can quickly update to ward off threats and spam that our mail server has not yet seen or dealt with. Combining these two technologies has almost defeated spam for our test group of customers. With most reporting only receiving only a couple of spam emails per week instead of hundreds.

    We are still working to improve these systems to get the number down to zero! Message Sniffer will continue to learn and improve its database on its own over time!

    For information on Declude, please review their site at http://www.declude.com/
    For information on Message Sniffer, please review their site at http://www.messagesniffer.com/Products/aboutSNF.jsp

    We have also improved our reporting of false negative / positive emails – You can check our KB article at https://www.aspnix.com/kb/how-to-report-false-negative-and-false-positive-emails/. Customers reporting misidentified email will further improve the filtering engines and help us build up better rules to fight messages that are harder to identify.

    If you have any questions, concerns or comments, please let us know!

    Thank you for choosing ASPnix!

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  • PHP 7.1 Final Now Available for Windows

    No comments December 5th, 2016 154

    php7-transparent

    We are pleased to announce that PHP 7.1 has been released and is now ready for production use! All customers can upgrade and start using PHP 7.1 immediately!

    PHP 7.1 includes many improvements and new features such as…

    In our local tests PHP 7.1 performs slightly better than 7.0, the focus of the new release was more towards new features and improvements, not necessarily around execution performance. Those interested in upgrading to PHP 7.1 can check the migration guide at http://php.net/manual/en/migration71.php.

    As always, before doing any changes to your website, we recommend testing your site fully first before just changing the PHP version and leaving it. PHP 7 has many breaking changes from older versions that can cause major issues with your website. Please check with your application developer before making any changes to confirm compatibility.

    We hope everyone enjoys the new release! If you have any questions, concerns or comments, please let us know.

    Thank you for choosing ASPnix as your web hosting provider!

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  • Free $5 Credit offer! Share our Nix Bunny Stickers on iMessage!

    No comments October 3rd, 2016 219

    We’ve announced the availability of our Nix Bunny stickers for iPhone, iPad and iPod Touch running iOS 10 and with this announcement, we’d like to offer our Apple customers a chance to use our new iMessage stickers and earn a free credit!

    Simply download our Nix Bunny stickers here https://www.aspnix.com/nix/ and share screenshots of you using our stickers with friends, family and colleagues and earn a free $5 credit towards your ASPnix account!

    It is really simple!

    1. Download the stickers to your iMessage app through the App Store (the stickers are 100% free) – Click the App Store badge below
    2. Share and tag ASPnix on Facebook, Instagram or Twitter showing the screenshot of you using the stickers
    3. Open a ticket with Billing with your Twitter, Instagram or Facebook name for us to verify the share and tell us what you think
    4. We will credit your account $5! (limit 1 credit per account)
    Download Nix Bunny Stickers for iMessage

    Please let us know what you think! We are eager to hear what our customers think about Nix and our iMessage stickers!

    As always, if you have any questions or concerns, please let us know! Thank you for choosing ASPnix!

    1 Star2 Stars3 Stars4 Stars5 Stars (2 votes, average: 5.00 out of 5)
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  • Priority Fast-Track Support – Now Available

    No comments October 3rd, 2016 232

    We are very pleased to announce the availability of our Priority Fast-Track support! Fast-Track support will allow our customers to pay to upgrade their ticket to high priority, moved to the top of the queue as well as a guaranteed 15-minute response time. Many customers have asked for a priority response time capability and this is the answer!

    Why upgrade my ticket? Some customers have urgent issues that must be addressed quickly without delay, upgrading tickets to Priority Fast-Track promises the customer that they will get a response within 15 minutes and that we are working to address the issue in question to get it resolved as fast as possible.

    How does it work? Once you’ve opened your ticket, you will be presented with the option to upgrade the ticket to First-Track. Once the option is enabled, you will be forwarded to the invoice to complete payment. Once the invoice has been paid, the ticket will be upgraded to high priority and all staff members assigned to the support department for your ticket will be notified immediately. Please note that not all departments (such as sales and billing) offer Fast-Track support.

    fast-track-support

    We’ve already had several uses of this new system and the response has been great! Most issues were responded to and resolved within 3 minutes!

    If you have any questions, concerns or comments, please let us know!

    Thank you for choosing ASPnix as your web hosting provider!

     

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  • TS01-GA Data Center Migration

    No comments September 9th, 2016 404

    We will be migrating our TS01-GA TeamSpeak services to another data-center located in Atlanta. The current host will remain online while we synchronize the 2 servers. Once completed, we will shutdown the old host and bring up the new host. There will be a delay in connecting to the new server (up to 1 hour) for DNS propagation to complete since the IP address of the host will change.

    The new IP of the server is 23.226.236.22. Moving away from our previous data-center will stop the outages related to the data-center routers being constantly under DDOS attacks and other issues related to filtering, high latency, packet loss etc.

    We’d like to thank everyone for their patience during this time while we work to improve our TeamSpeak services in Atlanta.

    Thank you for choosing ASPnix!

    UPDATE: The migration has completed. We are seeing improved latency times from various test locations, some locations as much as 15ms less!

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  • Announcing new Virtual Cloud Server Plans

    No comments August 30th, 2016 458

    We are pleased to announce our new Virtual Cloud Server plans that will allow our customers more flexibility in building the exact virtual server that is required. No more pre-built plans that are not flexible, no more having to pay for 100s of GB of space when all you needed was more RAM. Pay only for what you need!

    Our new cloud platform is powered by Samsung Data-Center class SSD drives for maximum speed, over 1,000,000 IOPS performance! Powerful Intel Xeon processors up to 16 cores, and DDR4 memory up to 32GB! Our new platform starts at $20 per month for a Windows VPS!

    linux-min

    Those that love Linux can now enjoy it on our Hyper-V cloud platform as well! CentOS, Fedora Server, Red Hat, Ubuntu Server and Debian are all now supported! Get started with a Linux VPS today for only $10 per month.

    Customers who are interested in starting their own hosting company or just want to make managing their Linux server a little easier can purchase our cPanel Control Panel addon.

    For more information about our new VPS plans – https://www.aspnix.com/servers/virtual-cloud-servers/

    Now is a perfect time to purchase a VPS and start hosting your own web site, database, point-of-sale system and much more! Customers all around the world trust their Virtual Cloud Server operations to us and our growing and expanding network! So why not give our new Virtual Server plans a try, and see how a VPS can benefit you today!

    Thank you for choosing ASPnix!

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