• MSSQL01 Minor Outages / Encrypted Connections

    1 comment April 23rd, 2015 8 View(s)

    Sites may experience small outages / connection issues today while we adjust the node that serves the MSSQL01 service. At this time encrypted connections are currently unavailable however will be available shortly.

    Thank you for your continued patience while we stabilize our platform.

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  • MSSQL01 Cloud Migration / Maintenance

    4 comments April 22nd, 2015 34 View(s)

    We will be starting the migration of our MSSQL01 SQL Server to our new Server 2012 R2-based cloud platform later this evening. We expect this to take up to 2-hours to complete. During this time the database services will be unavailable.

    This migration will not affect any data or cause any issues. The hostname for the US MSSQL01 server will remain the same and you will not need to update any scripts or external services.

    Once completed, customers should notice the immediate increase in performance over the previous system. Our new system has a very large amount of dedicated processors and RAM to SQL server and will easily handle our current load!

    If you have any questions or concerns please contact our support department!

    Thank you for choosing ASPnix as your web hosting provider!

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  • US Network Emergency Maintenance

    1 comment April 21st, 2015 10 View(s)

    We’ve restarted our main R4 router to improve performance of our BGP routing as well as finalize an upgrade of the core OS. We expect this to take 5 – 10 minutes. During this time our US network will be offline while the router restarts and regains its routing information.

    Thank you for your patience and understanding!

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  • Service Price Changes & Gateway Fee Adjustments

    6 comments April 20th, 2015 645 View(s)

    Effective immediately we are removing the Gateway fee from all shared hosting services, reseller services, email hosting and TeamSpeak services. We’ve also adjusted the pricing for our shared hosting services, reseller services, VPS services and dedicated server solutions.

    We’ve also moved all resellers who were on legacy packages to our new reseller packages to prevent confusions in resources and prices. The package was changed from the legacy package to one of our new packages based on current resource usage. This was also done to ensure that all resellers share the same level of resources.

    Price changes were done due to our upcoming changes to our new cloud-based shared hosting environment. Complete with Hyper-V 2012 R2, Windows Server 2012 R2, SQL Server 2014, MySQL 5.7, changes to our Level 3 network and contract with them, switch and routing equipment and more!

    We now offer all new Dedicated Severs with updated pricing and resources! Be sure to check those out!

    The next few months for us as well as our customers will be amazing! Upgraded servers, improved network performance, improved hardware RAID systems and much more!

    Thank you for choosing ASPnix as your hosting provider!

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  • Emergency Server Maintenance Completed

    No comments April 15th, 2015 10 View(s)

    We’ve just briefly restarted all web servers (and any other servers or services that run the IIS web server) to complete a critical update that affects the IIS web server. For more information please review the Microsoft announcement here https://support.microsoft.com/en-us/kb/3042553

    We apologize for any inconvenience caused by this. If you have any questions or concerns, please contact our support department!

    Thank you for choosing ASPnix as your web hosting provider!

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  • MX01 SmarterMail Service Outage / Instabilities

    No comments April 14th, 2015 31 View(s)

    We are working to resolve an issue affecting the MX01 SmarterMail service and server. We are working with the SmarterTools team to diagnose and resolve an issue where email delivery stalls and the mail server stops accepting SMTP connections.

    We believe the issue has been found and we are waiting for a custom build from the SmarterTools team.

    Thank you for your patience and understanding during this time!

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  • Retirement and closing of our European (Germany) data-center location

    3 comments April 8th, 2015 53 View(s)

    We’d like to take this opportunity to announce the retirement and closure of our data-center operations and presence in Frankfurt / Nuremberg Germany for web, reseller, dedicated and VPS server hosting. We’ve decided that it is best to close our operations in these locations due to poor network and server performance, lack of expansion options and other issues. We have agreed internally it is best that we move all customers into our U.S. Level 3-based data-center; we feel we can provide all users a much better level of service, performance, reliability and unlimited expansion and growth potential. Our Level-3 connection has been upgraded with more routes as well as more connections to provide our non-U.S. customers network performance and latency.

    Customers who have a VPS with us will be migrated and assigned new IP addresses. Once your server has been migrated you will receive an email with your server’s new IP address. Your virtual machine’s data will remain in-tact, nothing will be lost. Customers will also notice a very much needed increase in disk I/O performance as our US servers are more powerful and have a much stronger disk I/O subsystem.

    Shared hosting customers will be migrated manually over the coming months. You will receive an email before your account is migrated and an email after the migration has completed. Users who are on Server 2012 R2 platform from the previous migration will still remain on Server 2012 R2, customers who are still on our older Server 2008 R2 platform will be migrated to Server 2012 R2.

    We will make the transition into our new location as smooth as possible for all customers and expect that customers will notice the improved performance and reliability of our U.S data-center. If you have any questions, concerns or comments, please do not hesitate to contact us.

    Please note that this will not affect our TeamSpeak operations, TeamSpeak will still remain as an available location and all Germany-based TeamSpeak clients will remain.

    Thank you for choosing ASPnix!

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  • WEB02-DE – Emergency Maintenance

    No comments March 28th, 2015 12 View(s)

    We are performing emergency maintenance on WEB02-DE in order to improve disk performance and increase the available disk space on this server. We expect this to take 45 minutes to 1 hour. During this time websites, ftp and website statistics will be unavailable. Thank you very much for your patience and understanding.

    Thank you for choosing ASPnix as your web hosting provider!

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  • TS01-IL Emergency Maintenance

    No comments March 25th, 2015 15 View(s)

    We are currently performing emergency maintenance on the TS01-IL TeamSpeak server. We are upgrading some of the hardware within our network for this TeamSpeak server to improve our customer experience.

    We expect this to take 15 – 20 minutes.

    Thank you for your patience and understanding during this time!

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  • SmarterStats Service Updated (v10.2.5556)

    No comments March 20th, 2015 5 View(s)

    Our SmarterStats services has been updated to the latest release available. This is a minor update that includes bug fixes and minor enhancements.

    For an in-depth look at what has changed in the 10.2.5556 release, please review the SmarterStats Release Notes page.

    Thank you for choosing ASPnix as your Windows web hosting prov

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