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  • Weekend Maintenance Overview

    No comments June 27th, 2015 7 View(s)

    The upgrades that were scheduled for this weekend have been partially completed. The upgrades to our router have been completed without issues. The new hardware for our 5th generation router is around 10x more powerful than the previous one. Since this was a full hardware upgrade, we’ve also upgraded the router network interfaces to very high-end Intel 10GbE cards. While most of our servers are 1GbE, the boost in the main network cards that handle all the incoming / outgoing traffic has really helped our performance. We fully expect that all customers will notice much better performance and latency from our Denver, Colorado location.

    The upgrades for our mail server MX01 did not complete. Due to issues that were not seen in our tests we were unable to complete the migration into our cloud hosting platform. Issues with our Adaptec storage system prevented the installation of Server 2012 R2. The server was restored to its original configuration and brought back online after several hours.

    The maintenance for MX01 will be rescheduled at a much later date, possibly towards the end of July. Our apologies for any inconvenience caused by this, we will have this resolved at a later date.

    Thank you for your patience and understanding during this time and for choosing ASPnix as your hosting provider!

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  • Windows Reseller Portal Updated

    No comments June 26th, 2015 6 View(s)

    Our Windows reseller portal system has been updated, the updated release is now ready for download within the Client Area. If you use this self-maintained portal installation, you will need to update all installations to this version. Below are the changes in this release…

    THIS IS A REQUIRED UPDATE DUE TO BREAKING CHANGES

    1. Large number of fixes through the portal system.

    If you have any questions about this update, please let us know!

    Thank you for choosing ASPnix as your Windows hosting provider!

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  • Denver Network Maintenance, Hardware Upgrades and SmarterMail Server Upgrades (Rescheduled)

    No comments June 26th, 2015 8 View(s)

    This evening we will be performing maintenance on our network as well as our router. This maintenance will affect our Denver, Colorado location, all servers and services within this location will be unavailable. We are performing multiple upgrades to our network including upgrading our router’s hardware, including a more powerful processor, more RAM, and heavily upgraded Intel Pro Fiber network cards. We are also implementing full DDOS protection for our entire US network, currently we rely on Level 3’s “on-call” protection which only activates when requested. Our full-time DDOS protection layer will always be running and always be working to improve the stability of our network.

    During this time we will also be upgrading our MX01 Smartermail server to Server 2012 R2. This upgrade will bring performance improvements to SmarterMail’s services as well as improved webmail performance with IIS 8.5.

    Scheduled Date: 06-27-2015 (Rescheduled from 06-26-2015)
    Scheduled Time:
     5:00 PM – 7:00 PM GMT
    Max Outage Duration: 2 Hours

    Please make note that all services within Denver will be unavailable, this includes VPS servers, dedicated servers, TeamSpeak, and shared hosting as well as our Email services. If you have any questions or concerns, please contact our support department.

    Thank you for choosing ASPnix!

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  • MX01 SmarterMail Updated (v14.0.5647)

    No comments June 18th, 2015 6 View(s)

    Mail server MX01 SmarterMail installation has been upgraded to the latest release available. This is a minor release with bug fixes and other enhancements!

    This build is also testing a possible fix for the “loss of session” issue affecting many of our users.

    For an in-depth look at what has changed in the 14.0.5647 release please review the SmarterMail Release Notes page.

    Thank you for choosing ASPnix as your web hosting provider!

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  • MX01 SmarterMail Updated (v14.0.5637)

    No comments June 10th, 2015 3 View(s)

    Mail server MX01 SmarterMail installation has been upgraded to the latest release available. This is a major release with new features, bug fixes, performance enhancements and more!

    For an in-depth look at what has changed in the 14.0.5637 release please review the SmarterMail Release Notes page.

    Thank you for choosing ASPnix as your web hosting provider!

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  • PHP Updated for Windows Services

    No comments May 22nd, 2015 5 View(s)

    All PHP installations on all Windows web servers have been upgraded to their respective latest PHP builds. Below are the new versions of PHP now installed on our servers…

    • PHP 5.6.9
    • PHP 5.5.25
    • PHP 5.4.41

    We’ve also installed the new IonCube v5 loaders for all supported PHP builds. Zend Guard loaders are now installed under PHP 5.6 and are now available for use.

    The Phalcon PHP framework has been updated to the new v2 release which adds a lot of exciting new features!

    We’ve also done some custom changes to our PHP installations that have reduced the overall memory and improved performance across all servers.

    If you have any questions or concerns, please contact our support department.

    Thank you for choosing ASPnix!

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  • MSSQL01 Maintenance / System Upgrades

    No comments May 15th, 2015 22 View(s)

    This evening we will be upgrading our existing MSSQL01 cloud system to add more memory as well as reconfigure the network that the MSSQL01 system operates on. This should be the final upgrade to our Microsoft SQL Server system.

    Scheduled Date: 05-16-2015
    Scheduled Time:
     11:00 PM – 1:00 AM GMT
    Max Outage Duration: 2 Hours

    During this time access to MSSQL01 will be unavailable. We appreciate your continued patience as we stabilize and improve our cloud hosting platform. If you have any questions or concerns, please contact our support department.

    Thank you for choosing ASPnix!

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  • MYSQL01 Maintenance / Cloud Migration

    No comments May 15th, 2015 5 View(s)

    This evening we will be moving our MYSQL01 server into our Hyper-V cloud environment. This migration will move MySQL into a massive multi-server backed farm powered by Intel’s E5 v3 Xeons. This upgrade will improve the performance, scalability and reliability of MySQL greatly! You can expect to see higher throughput, faster query execution and more efficient query caching. We will also be upgrading the OS that MySQL operates on to Server 2012 R2 from 2008 R2 in order to take full advantage of the new hardware.

    Scheduled Date: 05-16-2015
    Scheduled Time:
     11:00 PM – 1:00 AM GMT
    Max Outage Duration: 2 Hours

    During the migration time period access to MYSQL01 will be unavailable until the migration of the data completes. If you have any questions, please contact our support department.

    Thank you for choosing ASPnix!

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  • TeamSpeak Upcoming Maintenance

    No comments May 13th, 2015 5 View(s)

    We will be performing scheduled maintenance on all TeamSpeak services this evening to upgrade the service / server to the latest available build. We expect this to take more than approx. 5 minutes per server.

    Scheduled Date: 05-13-2015
    Scheduled Time:
     3:00 AM – 4:00 AM GMT
    Max Outage Duration: 5 Minutes

    Thank you for your patience and understanding during this time!

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  • Level 3 Upcoming Maintenance / Carrier Upgrades

    No comments May 12th, 2015 20 View(s)

    Level 3 has notified us of upcoming maintenance to their network that will affect our upstream circuit for our Denver, Colorado location. Below is a summary of the maintenance notice we’ve received from them.

    Level 3 will implement scheduled maintenance as part of a global standardization project taking place over several months in 2015, across multiple locations, to consolidate the VPN backbone. This project will improve performance for customers allowing for more optimal routing and a less complex operating environment. This maintenance will also include a software upgrade to add enhanced features as well as increase reliability and long term stability. Within this simplified environment, we will be able to provide quicker resolution of trouble issues and improved service delivery timelines. Because this project is consolidating a complex area of our network, a longer outage duration will occur when work is being performed on these devices.

    Scheduled Date: 05-28-2015
    Scheduled Time:
     6:00 AM – 11:00 AM GMT
    Max Outage Duration: 2 Hours

    During this time our operations in Denver will be offline / unavailable. This includes VPS servers, dedicated servers, shared hosting, TeamSpeak as well as our Email services. If you have any questions or concerns, please contact our support department.

    Thank you for choosing ASPnix!

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