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ASPnix Knowledgebase

  • How do I get ACRE (plugin) to work with my TeamSpeak server?

    No comments January 31st, 2013 3013

    Once you’ve installed the ACRE plugin according to their provided instructions you may need to adjust the anti-flood / spam protection on your server to allow this plugin to work properly. The steps below have been confirmed to work correctly and cause no issues for the plugin or other users. Please note that your identity is required to have server admin privileges to manage these settings.

    1. Login to your TeamSpeak server (as a full server admin)
    2. Right-click on your TeamSpeak server instances name (the very first item in the channel list)
    3. Choose “Edit Virtual Server”
    4. Select the “Anti-Flood” tab
    5. Change the “Reduced Points Per Tick” option to 15
    6. Click “Apply” then “Ok”

    Your server should now run this plugin properly.

    1 Star2 Stars3 Stars4 Stars5 Stars (3 votes, average: 5.00 out of 5)
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  • Can I have a custom hostname for my TeamSpeak server?

    2 comments November 5th, 2012 2357

    Yes! You can do this from within our TeamSpeak control panel at https://tspanel.aspnix.com/ and clicking the “Server Hostname” option.

    • myclan.ts.aspnix.com
    • my-clan.ts.aspnix.com
    • my.clan.ts.aspnix.com

    Custom hostnames can only contains alpha-numeric characters as well as dot (.), dash (-) and underscore (_). Using a custom hostname means you only enter your hostname in the TeamSpeak Address field and it does the rest on its own!

    Please note that this feature only works with TeamSpeak client v3.0.8 and higher. TeamSpeak clients below v3.0.8 do not support SRV DNS records and as a result cannot utilize the custom hostname. These clients will need to use the full hostname including the port or upgrade their client.

    1 Star2 Stars3 Stars4 Stars5 Stars (3 votes, average: 4.33 out of 5)
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  • What version of TeamSpeak does ASPnix run?

    2 comments July 1st, 2012 2199

    Our TeamSpeak servers are running v3.0.13. (Released 08-01-2016). Our TeamSpeak servers are updated based on the update(s) released. If the update addresses operating issues or fixes bugs reported by clients we will deploy them as soon as possible. If the update however does not offer any big changes we may hold off on the update until several are released to make the update worth the downtime. Some updates may also need an update of the TeamSpeak 3 client. If you are unable to connect please make sure you are running the latest version of the TeamSpeak 3 client.

    1 Star2 Stars3 Stars4 Stars5 Stars (3 votes, average: 5.00 out of 5)
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  • How do I allow GameTracker.com to “scan” my TeamSpeak server?

    No comments June 29th, 2012 3205

    In order to allow GameTracker.com’s TeamSpeak server information system to connect to and retrieve information about your TeamSpeak instance you must allow 3 specific guest group permissions. Please grant the following permissions to the “Guest” server group…

    Navigate Virtual Server -> Information

    1. b_virtualserver_info_view (ServerQuery: View Virtual Server Info)
    2. b_virtualserver_channel_list (ServerQuery: View List of existing Channels)
    3. b_virtualserver_client_list (ServerQuery: View List of Clients online)

    You can now successfully add your TeamSpeak instance to GameTracker. Please note that ASPnix does not need to whitelist their IP addresses as they are already whitelisted.

    1 Star2 Stars3 Stars4 Stars5 Stars (3 votes, average: 5.00 out of 5)
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  • What operating system is being used for ASPnix TeamSpeak 3 servers?

    No comments March 8th, 2012 1997

    Our TeamSpeak 3 servers are powered by the x64 build of Debian, and are stripped down to the bare essentials required to run TeamSpeak. Our TeamSpeak servers are dedicated to TeamSpeak and run no other servers and services, and all the extra “weight” from the OS is removed to make it as light as possible.

    1 Star2 Stars3 Stars4 Stars5 Stars (3 votes, average: 5.00 out of 5)
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  • What control panel is offered to manage my TeamSpeak server?

    No comments March 5th, 2012 1966

    As of May 14th 2013 we have developed our own in-house TeamSpeak control panel to assist you in managing your TeamSpeak server. The following options are available for you to manage your server…

    • Start, stop and restart your server
    • View your server logs (last 100 entries)
    • Edit your server details (server name, welcome message, password, banner and host message)
    • Manage privilege keys, create new privilege keys
    • Reset server permissions to stock
    • Manage temporary passwords, create new temporary passwords
    • Manage server bans, create new bans
    • View online clients and their details
    • View server client list
    • Kick and ban online clients
    • Manage client complaints
    • Backup and restore server backups (ASPnix only)
    • Utilize the TeamSpeak Server Viewer

    If you have any questions, feedback, or suggestions please contact our sales department.

    1 Star2 Stars3 Stars4 Stars5 Stars (3 votes, average: 5.00 out of 5)
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  • Does ASPnix limit bandwidth or restrict sound codecs or any other features?

    No comments March 4th, 2012 1903

    We do not limit bandwidth on our TeamSpeak services; we also do not limit which sound codecs are available for your server to use. File transfers are limited to 128KBps for both uploading and downloading. Please note that we do actively monitor our TeamSpeak systems for pirated and or copyrighted material, if any is found, the offending voice server will be terminated.

    We do not allow the changing / editing of the following items…

    • Server slot count
    • Host message (not the same as the welcome message)
    • Host icon (not the same as the host banner)
    • File transfer speed limits
    • File transfer quota limits
    • Minimum client version
    • Writing to the server log is disabled

    You may find other virtual server permissions are not available to you, unfortunately on our shared systems these will not be allowed to be edited.

    1 Star2 Stars3 Stars4 Stars5 Stars (2 votes, average: 5.00 out of 5)
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  • Where can I download the TeamSpeak 3 client?

    No comments March 1st, 2012 1889

    The TeamSpeak 3 client can be downloaded from the official TeamSpeak website, and is available in 32/64-bit builds and different operating systems. Please download the correct one for your system.

    http://www.teamspeak.com/?page=downloads

    1 Star2 Stars3 Stars4 Stars5 Stars (1 votes, average: 5.00 out of 5)
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  • I have just purchased a hosting package, TeamSpeak, VPS or Dedicated server, how long does it take to setup?

    No comments February 29th, 2012 1994

    Most orders are setup as soon as the payment is processed. However some orders do require additional verification and may delay the setup up to 24 – 48 hours. When ordering please make sure that your location matches as closely as possible to your Credit Cards billing address and that all details entered are correct and 100% valid. Entering fake details could delay your order, cause it to be tagged as fraud, or be cancelled.

    Dedicated server orders may be delayed as time is required to install the server and configure it as required by the order.

    If you have any questions please contact our sales department.

    1 Star2 Stars3 Stars4 Stars5 Stars (6 votes, average: 5.00 out of 5)
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  • Are trial hosting packages available?

    No comments February 29th, 2012 1863

    We do not offer trial based hosting services at this time. We do however offer a 30-day money back guarantee for our web hosting packages, our Hosted Mail solutions (Hosted email, Mail Relay), a 5-day money back back guarantee TeamSpeak service and a 7-day money back guarantee for our VPS and Dedicated server offerings.

    You may try our services risk-free during this period; if you are unhappy you may cancel within the money back guarantee time and receive a full refund (for refundable products only).

    1 Star2 Stars3 Stars4 Stars5 Stars (1 votes, average: 5.00 out of 5)
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