Allow Let’s Encrypt automatic renewal when redirecting HTTP to HTTPS

Let’s Encrypt requires HTTP (port 80) to issue and renew certificates, however, if you have a HTTP to HTTPS redirect or rewrite rule in place, this will cause issuing or renewals to fail. We have the following recommendations for IIS URL Rewrite (web.config) and Apache (or IIS Helicon Ape) .htaccess rules to allow the .well-known folders to be served over HTTP.

IIS – web.config or Helicon Ape

For URL Rewrite, add the following rewrite rule to your web.config file’s <rewrite> section, this rule must be first in the rewrite section…

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<rule name="ACME / Let's Encrypt Verification" stopProcessing="true">
    <match url="^\.well-known(.*)" />
    <action type="None" />
</rule>

For Helicon Ape, add this line to the .htaccess file in your wwwroot under the RewriteEngine On directive

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RewriteCond %{REQUEST_URI} !\.well-known/acme-challenge

Apache – .htaccess

Add this line to your site’s root .htaccess file directly under the RewriteEngine On directive

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RewriteCond %{REQUEST_URI} !\.well-known/acme-challenge

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How to force redirect HTTP to HTTPS

Forcing or redirecting your visitors to https automatically is the best way to make sure that your website can only accessed through SSL and that all traffic to and from your website is secured. We recommend that all customers who use SSL make sure that their sites contain one of the below rules.

IIS – web.config or Helicon Ape

For URL Rewrite, add the following rewrite rule to your web.config file’s <rewrite> section, this rule must be first in the rewrite section…

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<rule name="HTTP to HTTPS Redirect" stopProcessing="true"> 
    <match url="(.*)" /> 
        <conditions> 
            <add input="{HTTPS}" pattern="off" ignoreCase="true" />
        </conditions> 
        <action type="Redirect" redirectType="Permanent" url="https://{HTTP_HOST}/{R:1}" />
    </match>
</rule>

For Helicon Ape, add these lines to the .htaccess file in your wwwroot under the RewriteEngine On directive

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RewriteEngine On
RewriteCond %{HTTPS} off
RewriteRule (.*) https://%{HTTP_HOST}%{REQUEST_URI}

Apache – .htaccess

Add these lines to your site’s root .htaccess file directly under the RewriteEngine On directive

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RewriteEngine On
RewriteCond %{HTTPS} off
RewriteRule (.*) https://%{HTTP_HOST}%{REQUEST_URI}

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What are the default SmarterMail auto-clean folder rules?

Users can fully customize their own auto-clean rules for folders to keep email folders clutter free and easier to manage by automatically processing older mail. Currently, 2 default rules apply to all email accounts…

• Junk E-Mail – 30 Days
• Deleted Items – 30 Days

This means that email older than the number of days set is removed automatically.

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What files does the Windows Control Panel AV scanner check?

The scanner will check all files with the exception of compressed archives (such as .zip files) and IIS log (*.log) files in order to save scanner time and resources.

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How long will the Windows Control Panel AV scanner take?

The time required to complete the scanning of your hosting space root will depend on the number of files within your hosting space root. The more files, the longer the process will take. On average in our testing, we found the scan time was about 3 minutes.

You will be notified via email the results of the scan once it is completed.

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Will the Windows Control Panel AV scanner remove any infected files?

No, the system functions only to notify you of possible infections or malware injected into files. It is up to you or your developer to make the call if the infection is real or simply a false positive. You may also contact our support department and we can provide you with our guidance in if a file is truly infected or not.

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Outlook 2016 – Disable Simplified Account Creation

An updated release of Outlook 2016 (16.0.8431.2079) has started a new “Simplified Account Creation” utility that does not allow for setting up ActiveSync enabled accounts. The following steps will resolve this and return Outlook back to the original account creation utility.

1. We are not responsible for issues caused by editing your registry!
2. Download the registry file at https://billing.aspnix.com/dl.php?type=d&id=151
3. Shutdown Outlook 2016, if it is running
4. Extract the registry file from the downloaded zip in step #2
5. Right click on the registry (.reg) file and choose “Merge”
6. Select “Yes” to continue
7. Select “Ok” to confirm the merge has completed
8. Open Outlook 2016

This will now allow you to use the original account creation utility.

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SmarterMail 16 minimum browser requirements

SmarterMail v16 has a brand new web interface that uses the latest in web technologies, as a result needs a browser that is capable of understanding and using these technologies to have a great user experience.

• Google Chrome 30+
• Mozilla Firefox 39+
• Opera 17+
• Safari 9.1.3+ (macOS 10.9+)
• Chrome on Android 4.4+
• Internet Explorer 11+
• Microsoft Edge (any version)
• iOS 10+

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Is PHP opcache supported?

Yes. The new Zend Opcache PHP extension is supported under the 7.x. 5.x releases do not support that Zend Opcache extension at this time. In order to make use of opcache your site and application will need to support PHP 7.x.

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What file extensions are blocked and not allowed to be sent or received through email?

The following “dangerous” file extensions are blocked and are not allowed to be sent or received through our email services.  These extensions are also blocked within zip, rar and other types of compressed archives. We disallow these extensions as they are commonly used in viruses, malware, rootkits, ransomware and other security issues. Attempting to send an email containing an attachment with a blocked extension will result in the email being rejected and sent back to you with a notice. If you are sent an email containing an attachment with a blocked extension, the email will also be rejected.

.ade
.adp
.app
.asp
.bas
.bat
.cer
.chm
.cla
.class
.cmd
.cnt
.com
.cpl
.crt
.csh
.der
.exe
.fxp
.gadget
.grp
.hlp
.hpj
.hta
.inf
.ins
.isp
.its
.jar
.js
.jse
.ksh
.lnk
.mad
.maf
.mag
.mam
.maq
.mar
.mas
.mat
.mau
.mav
.maw
.mcf
.mda
.mdb
.mde
.mdt
.mdw
.mdz
.msc
.msh
.msh1
.msh2
.mshxml
.msh1xml
.msh2xml
.msi
.msp
.mst
.ocx
.ops
.osd
.pcd
.pif
.pl
.plg
.prf
.prg
.pst
.reg
.scf
.scr
.sct
.shb
.shs
.ps1
.ps1xml
.ps2
.ps2xml
.psc1
.psc2
.tmp
.url
.vb
.vbe
.vbp
.vbs
.vsmacros
.vsw
.ws
.wsc
.wsf
.wsh
.xnk
.xbap

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