- November 4th, 2015 2 View(s)
We are very pleased to announce that our root website (www.aspnix.com) and our billing system (billing.aspnix.com) are now secured with a Comodo Extended Validation SSL certificate! This means that you will now see the standard “green bar” or the green label next to the address bar showing the green lock as well as our company name (Anaxa LLC).
By installing an EV SSL Certificate we are establishing a legal, physical and operational existence of ASPnix – Anaxa, LLC, this also verifies our business operational license and many other factors that is required to buy, install and verify an EV SSL vs. the standard “quick-and-easy” SSL certificate.
What exactly is an EV SSL certificate? An EV SSL (or Extended Validation) SSL certificate goes beyond the standard certificate by verifying the domain / domain owner, but also verifying the business’s license, address, phone number, contact email address, members of the company and their respective positions, as well as 3rd party validation through companies like Dun & Bradstreet. All this is done manually by the Certificate Authority vs. the standard SSL verification which is all automated through email and phone.
We’ve also gone through the EV SSL rules and requirements to build trust with our existing customers as well as build up a relationship with new customers. Showing a normal SSL secured lock icon is great, but going a step further and taking the time (and money) to buy, verify and complete the installation of an EV SSL certificate speaks volumes for a company. Many of the world’s most well-known companies such as PayPal, eBay, J.P. Morgan Chase and many other large financial institutions use EV SSL certificates to prove their website’s identity to customers as well as prevent phishing and just build trust. We are proud to be one of the few hosting providers to offer this to our customers!
Other ASPnix websites such as chat.aspnix.com, panel.aspnix.com and tspanel.aspnix.com will continue to use the standard wildcard SSL certificates, so do not be alarmed to not see the green bar. We felt it was only required to secure our main website and obviously our billing system where financial transactions occur.
We hope this change is welcomed by everyone and makes you feel more secure with ASPnix knowing that we’ve taken SSL and security seriously and taken our SSL validation and verification to the next level.
As always, Thank you for choosing ASPnix as your hosting provider!
- November 2nd, 2015 4 View(s)
We are very pleased to announce that we are now offering our Linux cPanel Cloud Web Hosting services! Alongside our beefed up network switching capacity, our higher capacity up-link from Level 3, we feel we can now offer a much more satisfactory Linux web hosting experience! We’ve worked for months getting all the kinks in our new cloud infrastructure and have it perfected. Our Linux web hosting services, just like our Windows services have been built around the best Supermicro servers, Samsung Pro SSD drives and Intel Gigabit network controllers and a fully gigabit-backed network as well as and improved Linux support staff. We know many will be pleased to see MariaDB as our standard database offering as well as PHP 5.6, Perl and Ruby on Rails. IPv6 is also supported!
Wait?! Didn’t ASPnix offer Linux hosting not long ago? Wasn’t it retired and closed!?!
Yes, in February of 2014 we retired our previous Linux web hosting offerings. This was due to multiple reasons internally, both technical and administrative. A lot has changed since we closed our previous hosting options, our network infrastructure has been massively upgraded, new routing equipment, Level 3’s up-link has been upgraded, our server support staff has grown, our Cloud Hosting Platform has grown over the past 6 months and we’ve stabilized it with massive investments in high-end hardware.
We’ve had a demand for Linux cPanel hosting and we feel with the stability of our systems and services we can now properly serve the Linux community. So, with that, our single fully unlimited cPanel hosting plan is now available! We know we have some ground to make up with our Linux hosting offerings, but we feel that we can easily make that up with our massively improved platform! Speaking of Linux… Keep an eye out for soon-to-be-announced Linux Virtual Server hosting solutions powered by KVM!
If you have any questions, concerns or comments, please let us know!
Thank you for choosing ASPnix!
- October 20th, 2015 46 View(s)
We are very pleased to announce our upcoming Minecraft server hosting plans and packages! We’ve been asked this question thousands of times… “When will ASPnix provide game server hosting?”. The most popular game server request is now here! Well… Almost. We are opening up a free 30-day period to all ASPnix customers as well as anyone else who’d like to try out and test our Minecraft hosting platform! You can signup now and try a Minecraft server 100% free for 30 days, with 512MB of RAM allowing your server to host up to 10 friends and family members!
Why are we offering this? Can’t we test our own servers? Sure. We could, but we’d prefer to open this up to more customers and users than we here can throw at our servers. We need to stress our servers and network to find any kinks or issues before we fully launch our new services. We’d also like feature requests, as well as additional training to our Minecraft support guys, work out any bugs or issues with our control panel and tweak the servers while they are under load.
If you are interested, click here https://billing.aspnix.com/cart.php?a=add&pid=269 and use promo code MC30FREE during checkout. Please note that this is a trial / test / beta-like period. There are no uptime guarantees, no backups and a limited level of support. If you experience any issues, please contact our support department so all issues can be logged and addressed.
Server capacity at this time is limited as this is a trial / test period, so hurry and signup to get your server! We will also be offering a 20% discount to those that help test our new platform once the test period is over and wish to keep their server.
If you have any questions, concerns or comments, please let us know! To everyone that signs up, happy Minecrafting!!!
- September 6th, 2015 2 View(s)
The scheduled server maintenance this weekend has been completed without issues. Both the WEB14 and WEB16 server systems are online and running smoothly. The networking issue that plagued WEB14 this past week causing multiple outages has been resolved, steps to ensure this does not happen again to any of our new cloud platforms have been put in place. The WEB16 server system has successfully been migrated over to a full SSD-backed RAID array, the new SSDs will increase the performance of this platform greatly! More responsive and faster loading websites, quicker file transfers for FTP / SFTP clients and improved load times for large .NET applications.
We appreciate everyone’s patience this past week while we dealt with the networking issues with WEB14 and completed the WEB16 SSD migration. WEB15-based clients are next on the SSD migration as we work to improve our systems!
Thank you for choosing ASPnix!
- August 11th, 2015 7 View(s)
We are very pleased to announce that we’ve added 3 new U.S. locations for our TeamSpeak services! We have expanded to offer TeamSpeak in the following locations…
- Salt Lake City, Utah
- Seattle, Washington
- Washington, D.C.
With these new locations we now offer TeamSpeak in 17 locations around the world! We are also excited to see some new features coming to our TeamSpeak services later this year!
Thank you for choosing ASPnix as your TeamSpeak hosting provider!
- April 28th, 2015 30 View(s)
SmarterTools has announced the beta release of SmarterMail v14! While we will not install and run beta software, especially for our mail servers, we have installed and tested here locally and would like to share some of the new features that are coming!
- Support for Dropbox integration
- Support for Microsoft OneDrive integration
- Support for temporary or “short life-span” aliases
- Improvements to how blocked senders are handled
- SmarterMail codebase is not based on .Net 4.5
- Improved IMAP search
- A single account may now support multiple calendars
- Email lists may now have a customized unsubscribe link using “Friendly Text”
- SmarterMail may now properly migrate Tasks from GMail
- Various other improvements
We are looking forward to this release as it matures and more features are added and SmarterMail is further improved. We know many users are really going to be pleased by the Dropbox integration and improved IMAP search abilities. We’ve also been told there will be a lot of work done on the EWS protocol for the new release out Outlook for Mac OS and introduction of new features like “Conversations”.
Once SmarterMail v14 goes final we will be upgrading our SmarterMail installations as our continued promise to stay up-to-date on the latest technologies. If you have any questions, concerns or comments, please let us know!
- March 16th, 2015 22 View(s)
Many customers have asked about how their credit card details are handled and stored, with all the recent exploits and security breaches in 2014 / 2015 we feel we should let our customers in on our operations and security.
When a customer makes a payment using their credit card, we do store the provided credit card details in our database systems. This information is stored to automate invoice payments, domain renewals and other billing related services to make it easier for our customers.
The following information is stored when a customer pays with their credit card…
- The full credit card number
- The last 4 numbers of the card
- The expiration date / issue date
The CVV or security code is never stored on our systems. All of the above information is stored in a 128-bit AES encrypted data blob and seeded with a passphrase that is 32-random-characters in length. The passphrase is only known / accessible by 2 employees within our company. Even if the encrypted data blob is retrieved, it cannot be decrypted without the passphrase.
The database systems that store all user information, services details, invoices etc. that our billing system operates out of are not publicly accessible, do not run locally alongside the web server and are secured with very strong randomly generated passwords. Access to the database systems is secured through VPN access only.
Our billing software is updated immediately when a new release is available to maintain high levels of security. We also have in-house developed scripts and software that monitor requests and traffic for intrusion attempts, SQL exploits / injections, fake / fraudulent signups and more. We also exceed PCI requirements which are designed to ensure that your credit card information is secure. You can view our PCI compliance here – https://email@example.com&k=61900d43ac5ac4fe3b38.
While no system is 100% secure, we do our best to make sure that our system is as secure as possible. We monitor for new threats, new exploits, and fraudulent activity to make sure we stay on top of our security.
If you have any questions, concerns or comments, please do not hesitate to contact us!
- December 20th, 2014 91 View(s)
It is with great sadness that we start to say goodbye to a long time service and friend, Gene6 FTP Server. We’ve used Gene6 as our FTP server of choice for just over a decade and it has been a rock solid FTP server! It is one of the most stable products we’ve ever used since we entered into the hosting business nearly 12 years ago. While Gene6 remained a well maintained product with updates and great product support, it is sad to say that Gene6 is a dead product. We’ve contacted their support many times over the past few years just to see if anyone would respond, unfortunately, no luck. Forums are not maintained or monitored or answered by any Gene6 staff members.
It is time now to move forward and say goodbye to the trusty FTP server as we need to expand our service offerings! Everyone say hello to Cerberus FTP Server! Our brand new coming FTP solution will make managing your website and content even easier! So what does Cerberus offer that Gene6 did not?
- The most requested feature we’ve had running for many years – HTTP (web) based management, customers will be able to manage their content using a browser with no FTP client needed!
- Another highly requested feature – SFTP, customers will be able to using standard FTP alongside SFTP based file transfers
- New authentication methods, including standard password and SSH (public / private) keys as well as a combination of the two
- Advanced file sharing
- Improved transfer performance
- And more!
Unfortunately, there is no migration to Cerberus to Gene6 and this service will only be rolled as we start migrating web servers to our all new Cloud-based services which will be happening over the next few months. Existing FTP accounts in Gene6 will be removed and the users account will be upgraded to support Cerberus as we migrate customers. Customers will need to then recreate their FTP accounts.
WEB03-DE will be updated later this evening to support Cerberus, we are also prepping a new WEB02-DE, as clients are migrated to it and the older FTP accounts will be removed.
If you have any questions or comments or concerns, please let us know!
Thank you for choosing ASPnix as your Windows hosting provider!
- November 19th, 2014 24 View(s)
Google has announced that they will be retiring the Google Wallet for Digital Goods API on March 2nd, 2015. Effective immediately we will no longer accept payments through the Google Wallet payment gateway. We understand for many users this comes as a surprise, it did for us too, however, we do offer additional payment methods. You may complete payments using a credit or debit card, bitcoins or your Coinbase account, Dwolla for US-based customers and PayPal as well as PayPal subscriptions.
If you have any questions or concerns, please let us know! As always, thank you for choosing ASPnix!
- October 16th, 2014 170 View(s)
We’ve had many customers contact us and ask about the recent POODLE SSL exploit going around the Internet over the past day or so and we would like to comment publicly about our customer’s private data and its safety / security here with us. ASPnix’s corporate servers such as aspnix.com, billing.aspnix.com, panel.aspnix.com and tspanel.aspnix.com are not vulnerable to the POODLE SSL exploit.
All of our corporate servers have SSL 3.0 disabled and have had it disabled for some time now. Our servers also have the older RC4 ciphers disabled as well as older hashes such as MD5 disabled. All of our corporate systems also support Forward Secrecy and Strict Transport Security (HSTS). We take our customer’s private data seriously which is why we strive to disable older out-of-date technologies and protocols before they are opened to exploits such as SSL 3.0 and RC4.
You can view our billing system’s SSL report / rating https://www.ssllabs.com/ssltest/analyze.html?d=billing.aspnix.com here.
As for client shared-SSL and client web servers, we are working to secure them, we’ve not disabled SSL 3.0 on shared-SSL due to the issues of blocking out older browsers such as IE 6 on Windows XP, we felt it was not right at the time to disallow certain browsers from accessing a client’s website. However, in light of the recent heightened attacks against SSL we feel it is now time to disable SSL 3.0 and older ciphers globally on all of our systems. We will notify all clients before this change takes place so that you and your visitors are not caught off guard.
If you have any questions or concerns, please contact our support department and we will be happy to address them!
Thank you for choosing ASPnix as your web hosting provider!