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ASPnix Knowledgebase

  • What is the minimum amount allowed by the Clan Pay (Group Pay) system?

    No comments November 5th, 2013 1181

    The minimum amount allowed by our system is $2.00 (USD). Your members will not be able to make any payments below this amount.

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  • How are Clan Pay (Group Pay) payments applied?

    No comments November 5th, 2013 1268

    Payments made through our Clan Pay (Group Pay) system are applied as account credits. These credits are used for any invoices generated in our billing system automatically. Credits are not applied per service, they are account wide. If you have multiple services, credits will be used on a first come first used basis.

    For example… If a member makes a $5 payment on 11-01 and your Web Hosting service generates an invoice on 11-02, the $5 credit the member made will be automatically applied to this invoice. Credits are applied in the order of which invoices are generated for all billed items.

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  • Are Clan Pay (Group Pay) payments refundable?

    No comments November 5th, 2013 1236

    Payments made through the Clan Pay (Group Pay) system are non-refundable.

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  • A member does not have a PayPal account, how can they make payment?

    No comments November 5th, 2013 1237

    Even though they do not have a PayPal account, they can still make a payment to you through the PayPal checkout system. The PayPal checkout system has an option for “Don’t have a PayPal account?”. The member can select this option and make payment with a VISA, MasterCard, Discover or American Express. PayPal also supports Prepaid Gift Cards issued by VISA, MasterCard, Discover and American Express.

    ASPnix also accepts bitcoin payments through our Clan Pay system, using Coinbase.

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  • How does the Clan Pay (Group Pay) system work?

    No comments November 5th, 2013 1379

    The system is very easy to use and anyone should be able to easily make payments to your ASPnix billing account through PayPal. The system works by…

    1. Member visits our Clan Pay (Group Pay) system using your unique URL
    2. Member initiates payment of a given ammount
    3. Member completes payment through PayPal or Coinbase
    4. Once the payment has cleared / completed our system is notified and your account is issued a credit on the amount that was given by the member
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  • Does ASPnix support group or clan member payments?

    No comments November 5th, 2013 1260

    Yes, we do support Clan / Group payments. This is enabled for all clients automatically, simply give your members your unique Clan Pay (Group Pay) link and they can start making payments towards your account immediately.

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