MX01 Emergency Maintenance Restart
We’ve issued a restart to the SmarterMail service due to monitoring errors and high latency / response times from the …
Outage
Server / network outage announcements / notifications
WEB02 Outage (Resolved)
There is a failure on web02 server and our technicians are working to replace the failed server. The service should …
WEB01 Outage (Resolved)
There is a failure on web01 server and our technicians are working to replace the failed server. The service should …
WEB01-DE HTTP Service / Poor Network Performance
We are currently investigating reports of poor network performance and slow website loading speeds / times on web server WEB01-DE. …
MX01 SmarterMail Upcoming Emergency Maintenance
We will be creating a kernel dump of the MX01 server in order to help Microsoft and SmarterTools resolve an …
MX01 SmarterMail Emergency Service Restart
We’ve issued a restart to our MX01 SmarterMail server at 2:40PM MST (3:40PM CST) to resolve an issue with accounts …
Windows Control Panel Outage (Resolved)
We are experiencing a database connection issue on a Windows Control Panel server. The service will be restored as soon …
TeamSpeak Service Outage – Atlanta, Georgia (Resolved)
We are working to address a network related issue with our TeamSpeak 3 services in Atlanta, Georgia. Our apologies for …
USA Network Upcoming Maintenance / Carrier Upgrades
Our USA network and primary carrier, Level 3, has notified us that they are planning scheduled upgrades to networking equipment …
MX01 Emergency Maintenance Restart
We’ve issued a restart to the SmarterMail service due to monitoring errors and high latency / response times from the …