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  • Carrier Maintenance – Level 3 Scheduled Network Maintenance

    No comments October 30th, 2017 158

    Level 3 has notified us that on Saturday, November 11th sometime between 1AM and 3AM MST they will be performing network maintenance and core routing upgrades to further improve network performance and reliability. They expect this upgrade to last no longer than 30 minutes.

    During this time, all servers and services within our Denver, Colorado location will be unavailable.


    All dates & times are listed as UTC.

    Scheduled Date: 
    Scheduled Time:
     
    Max Outage Duration: 30 minutes


    If you have any questions or concerns, please contact our support department.

    Thank you again for choosing ASPnix as your web hosting provider!

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  • Important Information Outlook 2016 and ActiveSync Users

    No comments October 4th, 2017 145

    Sadly, it appears that Microsoft is beginning to pull ActiveSync support from Outlook 2016, begging with an update released on September 12th that has disabled ActiveSync support for new accounts (existing accounts will continue working). This is a very poor decision on Microsoft’s part, however, SmarterTools is working to add MAPI support into SmarterMail which will offer better integration with Outlook than ActiveSync did.

    For more information, workarounds and alternative email clients, please visit SmarterTools’ announcement here https://www.smartertools.com/blog/2017/10/04-Outlook-2016-and-EAS

    We highly recommend eM Client, which can be downloaded here – http://www.emclient.com/download – It is free for up to 2 accounts and supports Exchange Web Services, free! Exchange Web Services will allow eM Client to sync your email, calendars, tasks etc. just like ActiveSync, but without the licensing costs of ActiveSync. eM Client also includes a built-in chat system that can also connect to SmarterMail’s built-in chat system so you can chat with your colleagues and more!

    Please note that ActiveSync is still required for mobile devices if you wish to sync the above items.

    If you have any questions or concerns, please do not hesitate to contact us!

    Thank you for choosing ASPnix!

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  • TS01-UT TeamSpeak Outage (Resolved)

    No comments June 23rd, 2017 215

    Our TS01-UT TeamSpeak server is currently experiencing an unexpected outage. We are working with our upstream provider to find the cause is and resolve it. We apologize for any inconvenience caused by this.

    Thank you for your patience and for choosing ASPnix!

    Update: The issue has been resolved, TS01-UT TeamSpeak services are online and functioning properly.

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  • Scheduled Network Maintenance

    No comments April 13th, 2017 330

    We will be performing maintenance on our core router(s) as well as our core switches at our Denver, Colorado facility this evening (April, 13th) as well as tomorrow evening (April, 14th) between 8PM and 10PM MDT. There could be brief interruptions in service during these times as we work to upgrade firmware and operating systems as well as apply some needed configuration changes.

    This will affect all services operating within our Denver, Colorado facility.


    All dates and times below are adjusted for your browser’s local time, otherwise UTC

    Scheduled Date:  |
    Scheduled Time:
     
    Max Outage Duration: 2 hours (with brief interruptions of service)


    If you have any questions or concerns, please contact our support department.

    Thank you again for choosing ASPnix as your web hosting provider!

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  • TS01-GA Data Center Migration

    No comments September 9th, 2016 906

    We will be migrating our TS01-GA TeamSpeak services to another data-center located in Atlanta. The current host will remain online while we synchronize the 2 servers. Once completed, we will shutdown the old host and bring up the new host. There will be a delay in connecting to the new server (up to 1 hour) for DNS propagation to complete since the IP address of the host will change.

    The new IP of the server is 23.226.236.22. Moving away from our previous data-center will stop the outages related to the data-center routers being constantly under DDOS attacks and other issues related to filtering, high latency, packet loss etc.

    We’d like to thank everyone for their patience during this time while we work to improve our TeamSpeak services in Atlanta.

    Thank you for choosing ASPnix!

    UPDATE: The migration has completed. We are seeing improved latency times from various test locations, some locations as much as 15ms less!

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  • Level 3 – Denver Network Maintenance

    No comments August 22nd, 2016 675

    On Saturday, September 3rd at 10PM MDT we will be performing maintenance on our core router within our Denver, Colorado data center. This maintenance window will affect all servers and services at this location. During this time, all servers and services within our Level 3, Denver data center will be unavailable. We expect this to take no longer than 2 – 3 minutes to complete.

    Scheduled Date: 09-04-2016
    Scheduled Time:
    4:00 AM – 4:05 AM UTC
    Max Outage Duration: 5 Minutes

    Please make note that all services within Denver will be unavailable, this includes VPS servers, dedicated servers, TeamSpeak, shared hosting as well as our Email services. If you have any questions or concerns, please contact our support department.

    Thank you for choosing ASPnix!

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  • TS01-GA Network Outage

    3 comments April 18th, 2016 1384

    Currently the data-center that hosts our TeamSpeak services in Atlanta, Georgia is experiencing a network interruption. Network engineers are currently working to resolve the issue. At this time we do not have an ETA.

    We’d like to thank everyone for their continued patience as this issue is being addressed.

    Thank you for choosing ASPnix!

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  • Denver Colorado Outrage / Service Interruption

    No comments April 17th, 2016 987

    This evening at 4:08PM MDT an electrical issue with one of our cabinets power delivery units (PDU) caused a brief interruption or all servers and services in our Colorado data-center. Technicians were dispatched, however upon arrival were unable to identify any issues as services had resumed normal.

    Another electrical issue at approximately 5:25PM MDT caused a major electrical fault in the cabinet that handles all network communications for our network. The fault triggered the data-center power delivery systems to cut power to the cabinet resulting in a full outage of our Colorado location. The technician who responded found the power delivery unit had fully failed. Once the unit was removed, power was restored to the cabinet.

    The total outage time was about 58 minutes between the 2 interruptions.

    After contacting Level 3’s electricians and discussing options to better handle these unfortunate events in the future, we will be purchasing additional electrical equipment to have better fault tolerance for these issues in the future.

    We apologize for any inconvenience during this time. If there are any questions or concerns, please open a support ticket the technical support department for your service.

     

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  • Denver Network Maintenance

    No comments March 4th, 2016 980

    Tomorrow, Saturday, March 5th at 9PM MST we will be performing maintenance on our core router within our Denver, Colorado data-center. This maintenance window will affect all servers and services in this location. During this time, all servers and services within our Denver data-center will be unavailable. We expect this to take no longer than 2 – 3 minutes to complete.

    Scheduled Date: 03-06-2015
    Scheduled Time:
    4:00 AM – 4:05 AM UTC
    Max Outage Duration: 5 Minutes

    Please make note that all services within Denver will be unavailable, this includes VPS servers, dedicated servers, TeamSpeak, Minecraft and shared hosting as well as our Email services. If you have any questions or concerns, please contact our support department.

    Thank you for choosing ASPnix!

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  • Benefits of using VPS for the Office

    No comments February 19th, 2016 973

    Windows VPS works as an “office in the cloud,” with its own operating system, disc space, and bandwidth. It is a middle point between shared hosting and dedicated hosting, useful for sites that are not quite ready for dedicated hosting, but have out-grown shared hosting. It grants users far more control over their environment than is available with shared hosting. This flexibility allows users to decide which resources are currently necessary and add more as their company or needs grow.

    Microsoft-Hyper-V-LogoWith a VPS, your virtual desktop will be nearly identical to your actual computer’s desktop. You can choose the applications to upload, such as Word, Excel, and Outlook, accounting programs, or (if the provider offers Virtual Graphic Cards) even Adobe Photoshop and the like.

    ERP or CRM systems can also be installed on VPS. Having these systems available from more than just at the office helps out employees who work from home or travel often, granting them access to all the services that might make their load smoother. Applications that have to run 24/7 can be moved to VPS to ensure the program runs continually, smoothly, and keeps your company doing the same.

    Moving your website to VPS can offer huge performance benefits, particularly for websites hosted on a shared platform or those coded in ASP or .NET. Additionally installing your mail client on VPS is an extra layer of protection and assurance that your resources are only available to your website and email and not shared with anyone else on the shared hosting package.

    Using VPS saves money, as it allows companies to downgrade their computers and run more complex systems from VPS, instead of investing in top-grade computers for every employee in order to run those systems. VPS is also less expensive than a physical server running a full dedicated plan.

    VPS provides reliability and stability. With shared hosting, you run the risk of another website on the same server overloading and affecting your site’s performance. VPS saves your worrying about that, particularly in more professional environments.

    No matter the speed of the remote desktop and server, VPS keeps your internet running at top speeds.

    Check out the options we offer!

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