We will be performing the migration of our primary SmarterMail system tomorrow, Saturday the 30th beginning at 6PM MDT. We will be moving the hardware of MX01 into a new server and connecting the new disk system. Customer mail data has been continuously synced to our new disk storage system since our previous announcement, once we’ve shutdown the SmarterMail service will perform a manual sync to ensure all data has been successfully migrated. The migration will be as simple as moving the existing hardware into the new server enclosure and connecting the disk system.
Scheduled Date: 05-01-2016
Scheduled Time: 12:00 AM – 3:00 AM UTC
Max Outage Duration: 3 Hours
We are not expecting the migration to take the scheduled duration, however we’ve allocated the window for anything unexpected. During the outage period customers will be unable to send or receive mail. Our backup gateways will handle all incoming mail and attempt delivery once our primary system is back online.
If you have any questions or concerns please contact our support department.
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