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  • WEB14 Connection Issues / Outage

    7 comments August 31st, 2015 1034

    We are working to address an intermittent issue affecting WEB14. The server is suffering intermittent connection issues and performance problems. This post will be updated with more information as we work on the server.

    Thank you for your patience and understanding during this time!

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  1. Has this issue been resolved? What was the problem?

    Comment by Stephen Brodie on September 1st, 2015 at 12:09 PM



  2. @Stephen Brodie it was resolved shortly after the post was made. There was an internal network routing issue that affected the cluster of WEB14 hosts. It resulted in all traffic to the cluster to be dropped. The fix was adjusted on our router as well as our carrier.

    Comment by Christopher York Staff Member on September 1st, 2015 at 2:02 PM



  3. Glad to hear it. Thank you for the update!

    Comment by Stephen Brodie on September 1st, 2015 at 2:41 PM



  4. Hi,

    Has this been resolved? The server is down again.

    Comment by Christopher Nilsson on September 3rd, 2015 at 3:39 AM



  5. @Christopher Nilsson – We had originally thought we’d resolved it, unfortunately not. However we have done some additional checks and believe we have resolved it.

    Comment by Christopher York Staff Member on September 3rd, 2015 at 5:21 PM



  6. Thank you for your feedback.

    Comment by Christopher Nilsson on September 4th, 2015 at 5:09 AM



  7. Is Server down again? Website hosted on WEB14 reporting error at 15:20CET

    Comment by Ru Mediacoop on September 4th, 2015 at 7:23 AM



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