We’d like to take this opportunity to announce the retirement and closure of our data-center operations and presence in Frankfurt / Nuremberg Germany for web, reseller, dedicated and VPS server hosting. We’ve decided that it is best to close our operations in these locations due to poor network and server performance, lack of expansion options and other issues. We have agreed internally it is best that we move all customers into our U.S. Level 3-based data-center; we feel we can provide all users a much better level of service, performance, reliability and unlimited expansion and growth potential. Our Level-3 connection has been upgraded with more routes as well as more connections to provide our non-U.S. customers network performance and latency.
Customers who have a VPS with us will be migrated and assigned new IP addresses. Once your server has been migrated you will receive an email with your server’s new IP address. Your virtual machine’s data will remain in-tact, nothing will be lost. Customers will also notice a very much needed increase in disk I/O performance as our US servers are more powerful and have a much stronger disk I/O subsystem.
Shared hosting customers will be migrated manually over the coming months. You will receive an email before your account is migrated and an email after the migration has completed. Users who are on Server 2012 R2 platform from the previous migration will still remain on Server 2012 R2, customers who are still on our older Server 2008 R2 platform will be migrated to Server 2012 R2.
We will make the transition into our new location as smooth as possible for all customers and expect that customers will notice the improved performance and reliability of our U.S data-center. If you have any questions, concerns or comments, please do not hesitate to contact us.
Please note that this will not affect our TeamSpeak operations, TeamSpeak will still remain as an available location and all Germany-based TeamSpeak clients will remain.
Thank you for choosing ASPnix!