Beginning on January 1st, 2019 we will enable a 12 month retention policy for calendar events. This means if you use the SmarterMail calendar, events that are older than 12 months from the current date are automatically removed. Events before January 1st, 2018 would be automatically removed. and so on. This will not affect recurring events. This policy is being put in place to aid in creating a better calendar experience within SmarterMail, prevent long loading times of events, and the “spinning blue chaser” when changing event times and attendees.
We have worked with the SmarterTools team on and off to improve calendar performance, while performance has been increased and optimizations have been made, only so much can be done. We have many thousands of clients with thousands if not 10s of thousands of events dating back 7 or more years.
If you have any questions or concerns, please contact our support department at https://billing.aspnix.com/submitticket.php