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  • US Network Outage (Resolved)

    No comments October 1st, 2013 897

    Our US network suffered an outage around 8AM (MST) which resulted in the outage of all servers and services within our Denver data-center. Our carrier identified and issue with their router that feeds our cabinets and as well as our primary router. Our network team contacted Level 3 and were able to sync our efforts in getting our circuit back online, both their router and our primary router were restarted at 8:30AM (MST) and our circuit was back online at 8:34AM (MST).

    Our apologies for the inconvenience caused by downtime this early in the day for our US customers. We should have a report sometime today from Level 3 outlining what the cause of the outage was.

    Thank you again for choosing ASPnix!

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