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  • Using FTP through Internet Explorer or Windows Explorer

    2 comments September 25th, 2012 4009

    Due to security restrictions on our FTP server all FTP credentials are treated as “valid” credentials. This is done to prevent hammering and brute forcing for passwords. Internet Explorer and Windows Explorer by default send anonymous credentials to the FTP server resulting in “INVALID LOGIN” displaying.

    To use FTP through Internet Explorer or Windows Explorer you will need to specify a few additional parameters in your ftp hostname.


    This will pass your credentials to the FTP server instead. We recommend using a true FTP client such as FileZilla (Free), SmartFTP (Paid), WinSCP (Free) or Commander One (Mac – Paid). These FTP clients fully support the FTP protocol and are dedicated FTP clients as well as support FTP over secured channels.

    1 Star2 Stars3 Stars4 Stars5 Stars (1 votes, average: 5.00 out of 5)
  1. Then how can we access our FTP server now? Neither browsers or FileZilla worked for me.

    Please update and thanks in advance.

    Comment by Mohannad on March 17th, 2013 at 7:37 PM

  2. FileZilla etc. all work fine. If you use the hostname outlined in the control panel with correct credentials you should have no issues connecting to our FTP services.

    Comment by Christopher York Staff Member on March 17th, 2013 at 7:54 PM

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