ICANN requires domain owners to verify WHOIS contact information for new registrations, transfers, and modifications on TLDs including .com, .net, .org, .info, .biz, .xyz, .asia, .name, and .mobi. You have 15 days to click the verification link in the registry email or the domain will be suspended w
Our refund policy differs per product. Shared and reseller hosting: 30 days. Servers: 7 days. TeamSpeak: 5 days from signup. No prorated refunds. Non-refundable items include domain registrations, SSL certificates, WHMCS modules, dedicated IPs, and custom work. TOS violations void refunds.
Learn which payment methods ASPnix accepts, from PayPal and major credit cards to Apple Pay, popular cryptocurrencies, and ACH direct debit. Restrictions apply to bank transfers, and we no longer process checks or cash payments.
Update your domain to use the correct ASPnix DNS name servers for shared hosting. Windows plans use ns1.aspnix.com at 15.181.17.1; Linux plans use nsa.aspnix.com at 52.1.61.50. This guide explains when to delegate DNS, step-by-step update instructions, verification commands, and alternatives if you
Remote connections to MySQL are enabled by default on Windows shared hosting with no extra configuration required. For Linux MariaDB, use cPanel to add an allow entry for your IP. This guide covers prerequisites, connection examples in command line and .NET code, step-by-step cPanel setup, common er
ASPnix shared hosting does not permit customers to install or run custom applications, services, or COM objects. This policy maintains server security and performance across all accounts. Learn the details of what's not allowed, why the rules exist, and how upgrading to a VPS or dedicated server pro
Ensure your domain is unlocked and you have the EPP transfer code before moving it to ASPnix. This article details how to prepare, start the transfer process on our site, and troubleshoot issues like invalid codes or locked status that cause failures. Follow these steps for a seamless domain migrati
Our Windows shared servers support .NET Framework from 2.0 to 4.8 and .NET Core/.NET from 1.0.16 through 10.0 (Preview 1). This guide lists every available runtime so you can match your application's target framework, avoid compatibility errors, and leverage the best performance and security updates