Due to security restrictions on our FTP server all FTP credentials are treated as valid to prevent brute forcing. Internet Explorer and Windows Explorer send anonymous credentials by default, resulting in INVALID LOGIN. Use the format ftp://YOURUSERNAME:YOURPASSWORD@YOURFTPADDRESS to connect. Dedica
No support for domains with special characters ( _ , % ) or IDN/Punycode on our platform. Learn the reasons behind this policy, see examples, and get practical advice for choosing and setting up a standards-compliant domain.
No, a single dedicated IP can only be used with one website under your account. Sharing it across sites would make it shared rather than dedicated. You'll need one IP per website if each requires dedication. Learn the technical reasons and setup steps for proper configuration.
ASPnix TeamSpeak servers run v3.0.13 (released 08-01-2016). Updates deploy for critical bug fixes immediately but may be batched for minor releases to reduce downtime. Some updates require matching client versions. If unable to connect, confirm you run the latest TeamSpeak 3 client. Full policy and
To allow GameTracker.com to scan your TeamSpeak server, grant b_virtualserver_info_view, b_virtualserver_channel_list, and b_virtualserver_client_list to the Guest server group via Virtual Server > Information. This guide provides prerequisites, detailed steps, permission explanations, and troublesh
Domains are suspended when WHOIS data isn't verified per ICANN's 2014 mandate for new registrations, transfers, and updates. Contact our sales or billing team for a verification email resend to quickly resolve the suspension and restore service. This guide details the requirement, resolution steps,
Your ASPnix Windows hosting credentials and server details arrive in two welcome emails titled "ASPnix - Control Panel Account Summary" and "ASPnix - Hosting Space Summary / Server Details". This guide shows exactly what each email contains, how to retrieve the same information from the control pane
Control panel usernames cannot be changed because they form part of the account root directory path on Windows servers. This article explains the technical reasons, introduces the peer user alias feature for Shared Hosting, VPS and Hosted Email, and provides detailed steps to create one along with k
You cannot change your primary control panel username due to system integration with file paths, permissions, and services. Windows shared hosting, Virtual Server, and TeamSpeak users can create Peer Users as full-access aliases with custom usernames. This guide explains the limitation, how Peer Use
Prevent Microsoft Web Deploy from automatically editing your website's ACL permissions during publish. Set IncludeSetAclProviderOnDestination to False using MSBuild commands or by editing your project and targets files to avoid permission errors.
Yes, all Windows shared hosting packages support Microsoft Web Deploy Publishing for Web Matrix and Visual Studio 2010+. Enable it via the Web Publishing tab in each website's settings to generate credentials and profiles for direct IDE deployments.
All ASPnix Windows shared hosting packages support IIS Remote Management. Enable it and set credentials via the IIS Management tab in site settings. Intended for advanced users seeking fine-grained control over handler mappings, session state and more. Most users should use the control panel to avoi
The 'An unexpected error occurred on send' error when connecting to IIS Remote Management is caused by .NET using outdated TLS versions unsupported by the servers. Resolve it by setting SchUseStrongCrypto and SystemDefaultTlsVersions registry keys with these PowerShell commands, then restart.
ICANN requires domain owners to verify WHOIS contact information for new registrations, transfers, and modifications on TLDs including .com, .net, .org, .info, .biz, .xyz, .asia, .name, and .mobi. You have 15 days to click the verification link in the registry email or the domain will be suspended w
ASPnix TeamSpeak 3 servers run on a stripped-down x64 Debian Linux build containing only the bare essentials for the voice application. Dedicated exclusively to TeamSpeak with no other services or software installed, this lightweight OS removes all unnecessary components to minimize overhead and del
ASPnix affiliate program is only available to active hosting customers. Learn the eligibility requirements, why an account is mandatory, and how to have the sales team notify you of future availability for non-customers.
You may request a payout once your ASPnix referral balance reaches $50 or greater. Options include PayPal (preferred), checks for U.S. customers, Visa gift cards for North America, Venmo, Facebook Messenger Payments, or ASPnix account credit. This guide details eligibility, step-by-step request proc
Pending commissions are referral earnings held in a provisional state until the customer's order is approved and they remain past the money-back guarantee period for their purchased product. They become available automatically at that point. We conduct random screenings on pending commissions to ver
Our policy releases referral commissions on day 31 for standard plans and day 8 for VPS and Dedicated servers. This matches the 30-day money-back guarantee (7 days for VPS/dedicated) that lets customers cancel and receive a refund. Commissions are held until the guarantee expires and the sale finali
Configure third-party email clients like Outlook, Thunderbird, and Apple Mail using the correct hostnames, ports, and credentials for shared Windows hosting and VPS services. Retrieve exact settings from the control panel, follow setup steps, and resolve common connection issues with firewalls or au