How Often Does SmarterStats Update My Website's Statistics?

Our SmarterStats workers process website log files every 5-10 minutes to deliver semi-realtime analytics. This expanded guide covers the update process in detail, how to access your reports, factors affecting update speed, and practical tips for getting the best results from your statistics.

What DNS Server Software Is Used?

ASPnix uses Technitium DNS for Windows-based services and Denver internal resolvers that also support DoH, DoT, DoQ plus security features including QNAME randomization, minimization, and NS revalidation. Linux cPanel services run PowerDNS for authoritative DNS. Learn how this infrastructure deliver

Why Is the Domain Delete Button Disabled or Greyed Out?

The Delete button for a domain is disabled when resources such as websites, email accounts, email domains, or website pointers remain assigned. These must be fully removed before deletion is permitted. This guide explains the safeguard, lists the blocking resources, and details general steps to clea

SmarterMail Browser Requirements

SmarterMail webmail requires specific browser support for optimal performance. Visit the official SmarterTools page for the latest supported browsers list. Learn why compatibility matters and how to avoid common issues that can affect your email access and productivity.

Can the Time Zone of a Server Be Changed?

Shared and TeamSpeak servers have immutable time zones. Store dates and times in UTC within your application and convert to the user's time zone for output. This avoids server TZ dependencies. Custom time zones are supported on VPS and Dedicated Servers.

Can I Manage My Domain's DNS Records?

Yes, both Linux and Windows hosting accounts support full DNS management. Add, edit, or remove A, CNAME, MX, TXT and other records directly in your control panel. This advanced feature gives precise control over domain pointing, email routing, and verification but requires solid DNS knowledge to pre

Can I Host My Domain Registered with Another Provider?

Yes, you can host your domain registered elsewhere by updating its nameservers to those provided in your ASPnix welcome email. This guide covers prerequisites, exact steps at your registrar, the 24-hour DNS propagation process, verification commands, common pitfalls like caching or incorrect entries

How to Change Your Control Panel Password

Learn how to update your ASPnix control panel password through the Client Area with this detailed guide. Follow the exact steps from the original process, plus prerequisites, expanded explanations, security best practices, notes on propagation delays, and troubleshooting tips to maintain secure acce

What DNS Record Types Do We Support?

Both our Windows and Linux systems support A, AAAA, CAA, CNAME, MX, SRV, and TXT DNS records. This guide explains each record's purpose with practical examples, configuration samples, common pitfalls, and best practices for reliable domain management.