A while back, Facebook’s number of weekly hits surpassed hits to Google. This has brought about discussion related to what (else) Facebook could accomplish if it put effort towards other market segments in addition to their social network. Could this milestone be a sign that Facebook, if they so desired, has the strength and means to enter into Google’s search market?
Bing’s search engine is what currently powers the web-based search results provided by Facebook. A big part of the reason why Google is successful is they go out of their way to provide exceptional service(s) for users. Facebook, in a way, already does this: users on Facebook who utilize the search function are most likely looking for Facebook-related material.
In an article from InsideFacebook.com around the same time, there’s a blip about how the recent redesign of Facebook’s layout creates a better opportunity for users to find what they want by searching, rather than combing through sub-links and multiple profiles. Moreover: Bing, being the web-search-engine powering Facebook, is now incorporating meta data from user statuses (which likely means tags as well) into search results. Facebook’s UI and interactions seem to change on a daily basis, but the 30,000+ servers used to support Facebook have changes rolling out constantly and by regions – it’s difficult to tell when everyone has the same search results or expected behavior from Facebook.
Facebook will not get into web-based search like Google and Bing. The key component of Facebook is the social network(s) that are available to users: Friends, family members, co-workers, etc. A recommendation on a service provider, restaurant, church or concert from a friend of family member (or someone you trust (within reason) who would be a connection on said social network) is more valuable than a web-search result. To Facebook’s advantage, said services and amenities often have Facebook Pages. A co-worker can recommend a service provider, through Facebook, linking to an appropriate page, also on Facebook and the user never leaves the social networking site. Also, it turns out if you are running Facebook Ad campaigns, if you link to a Facebook page, post or profile with your ad, cost-per-click rates are considerably less than linking off of Facebook.
Therefore, I would offer that Facebook may create a niche within search that allows users to search for service providers, amenities or what-have-you and each result is paired with meta-data from trusted members of your network. Ex. Searching for a restaurant or happy hour location yields a list of 5 local results, 3 of which have Facebook Pages, of which one of those Facebook Pages your best friend or sister is ‘a fan of.’ This yields instant credibility, as associated with someone you already trust, for a business or service provider.