To help preserve the stability and performance of our mail systems and services we have limits in place to prevent abuse, spamming, and over-usage. Please find our mail limits below - these are for both our Windows SmarterMail (shared hosting, VPS and Dedicated servers that use our shared mail servers).

  • 5000 outgoing emails per 24-hour period per user
  • 50MB max message size (including message, attachment(s) and MIME encoding)
  • 100 recipients per message
  • 25 bounced emails per 24-hour period per user
  • 1000 connections per hour for all services* (per IP address)
  • If you are sending emails to 100 or more recipients (such as newsletters, marketing emails etc.) you will need to use our email server's list feature
  • List subscribers that have 3 or more bounces will need to be removed from the list to prevent abuse complaints**

* If the limit is reached or exceeded, the offending IP address(es) will be blocked for 1 hour.

** ASPnix reserves the right to remove subscribers that have 3 or more bounces at anytime without notice.