Where can I find my hosting account details and server information?

When your Windows hosting account was created you were sent multiple emails including 2 that outlined your hosting account credentials, and server information. They were titled “ASPnix – Control Panel Account Summary” and “ASPnix – Hosting Space Summary / Server Details”

The “Control Panel Account Summary” email has your account credentials and the URLs to our control panel. The “Hosting Space Summary / Server Details” email has your hosting space details such as the physical path to your hosting space root, SQL server connection details, FTP server information, and any other information related to your hosting space.

To view the information related to specific services within your hosting space / account…

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Can I change my control panel username?

Unfortunately no, you will not be able to change your control panel username. The username assigned to your hosting account is also part of the directory path for your hosting account root. For Windows based customers (Shared Hosting, VPS and Hosted Email) our control panel includes a “peer user” feature. A peer user is basically an alias to the primary account / username. Follow the steps bellow to create a peer user. Follow the steps below to create a new peer user for your account…

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How do I send mail from my website on Windows shared services?

Sending mail from your website(s) is very easy with us! Simply set your sites SMTP server to one of the below SMTP servers and that is all! We’ve disabled our primary mail server systems from accepting mail from our web servers, these mail servers are dedicated for website email and allow us to better control website email.

The following server hosts are available to send mail for our web servers and other ASPnix-hosted systems

  • mailer.anaxanet.com (no authentication required)

The following ports are available for SMTP connections

  • 25
  • 465 (SSL)
  • 587 (TLS)

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My classic ASP website returns errors related to Jet drivers or database drivers not being found. How do I fix this?

It is very common for users to see errors related to Microsoft Jet drivers and other “driver not found” errors when working with databases under classic ASP. Usually the cause is related to the websites application pool running as 64-bit. Classic ASP is a legacy technology that does not (and most likely will not) support 64-bit. In order for ASP to load legacy / 32-bit drivers and components the application pool must be set to run as a 32-bit process. This can easily be done within our Windows control panel.

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