How can I cancel my account? How do I create a cancellation request?

We are sorry to see you go! If you are cancelling due to a billing issue, please contact our billing department and we can try to create a payment / billing arrangement. If you are cancelling due to a technical issue, please contact our support department so we can do our best to try to resolve your issue first!

If you still wish to cancel your account, please follow the simple steps below to complete your cancellation request…

1. Proceed to the ASPnix client area and login at https://billing.aspnix.com/clientarea.php
   
2. Select the “My Services” link from the client area navigation bar
   
3. Select the service which you wish to cancel by pressing the icon located to the right of the service
   
4. Scroll to the bottom of the screen and click the “Request Cancellation” button near the bottom of the services page
   

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