- March 4th, 2012 1918
If you find yourself not able to pay your hosting services invoice by the due date given, please contact our billing department as quickly and as soon as possible. We understand that things do happen, and life throws unexpected expenses our way all the time. Simply submit a ticket to our billing department (before the due date) and let us know when you will be able to make the payment, this way we can do our best to help you avoid late fees, service interruption or even termination. Please do your best to contact us prior to the due date on the invoice, we will be more than happy to help! Please do not however, contact us many days after your due date, and after your services have already been suspended. Once services have been suspended the due invoice + any late fees will have to be paid in full before services can be restored.