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  • Scheduled Weekend Windows Server Maintenance

    No comments January 5th, 2018 380

    Beginning at 8PM MST this evening we will be performing thorough maintenance and standard cleanup on our Windows Web servers, SQL servers and our DNS servers. The following maintenance activities will be executed on our servers over the weekend…

    • Cleaning of ASP.NET temporary directories and other temp directories
    • PHP and 3rd party components updates
    • GeoIP database update
    • Windows Updates
    • PHPMyAdmin update

    The following systems and servers will be affected by this…

    • WEB12
    • WEB13
    • WEB14
    • WEB15
    • WEB16
    • MSSQL
    • MYSQL
    • Windows Control Panel
    • CLOUD01
    • CLOUD02

    All dates & times are listed as UTC.

    Scheduled Date:
    Scheduled Time:

    Max Outage Duration: 30 minutes per server (with brief interruptions of service)


    If you have any questions or concerns, please contact our support department.

    Thank you again for choosing ASPnix as your web hosting provider!

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  • SmarterMail Upcoming Maintenance

    No comments January 5th, 2018 378

    This evening at 10PM MST we will be performing an update to the SmarterMail service on our primary SmarterMail server. This is a bug fix release with some minor improvements and resolves some issues that customers have reported, including…

    • DKIM keys are not generated correctly
    • Moved the “Advanced Search” to the top right of the interface
    • Domain Administrators can now add their own incoming / outgoing email attachment blacklists
    • Added Swedish translation
    • Additional interface improvements

    During this time, our incoming gateways will process and hold any incoming email and deliver them once we have completed the update.


    All dates & times are listed as UTC.

    Scheduled Date:
    Scheduled Time:

    Max Outage Duration: 1 hour


    If you have any questions or concerns, please contact our support department.

    Thank you again for choosing ASPnix as your web hosting provider!

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  • SmarterMail Upcoming Maintenance

    No comments December 29th, 2017 395

    This evening at 10PM MST we will be performing an update to the SmarterMail service on our primary SmarterMail server. This is a bug fix release with some minor improvements and resolves some issues that customers have reported, including…

    • A public folder in EWS that is renamed can no longer be subscribed to by the EWS client
    • Categories are not synced over to Outlook contacts, tasks or notes in EWS
    • Changing a task’s priority in Outlook synced via EWS does not update in web mail
    • Marking a task completed in Outlook synced via EWS does not update in web mail
    • Syncing a contact with notes on an EWS client does not sync down to the server
    • Low temp does not show in calendar week view in dark theme
    • Moving emails to and from a public shared folder in eM Client is throwing a DBNull error
    • MAIL FROM is using a blank sending address sometimes
    • Unsubscribing to a public folder in EWS crashes Outlook
    • Added Turkish translation
    • Appointments created in Android and synced to webmail via EAS are showing the “Notify attendees” option when deleted, even though no attendees were invited

    During this time, our incoming gateways will process and hold any incoming email and deliver them once we have completed the update.


    All dates & times are listed as UTC.

    Scheduled Date: 
    Scheduled Time:
     
    Max Outage Duration: 1 hour


    If you have any questions or concerns, please contact our support department.

    Thank you again for choosing ASPnix as your web hosting provider!

    1 Star2 Stars3 Stars4 Stars5 Stars (No Ratings Yet)
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  • SmarterMail Upcoming Maintenance

    No comments December 15th, 2017 455

    This evening at 10PM MST we will be performing an update to the SmarterMail service on our primary SmarterMail server and pending Windows Updates. This is a bug fix release with some minor improvements and resolves some issues that customers have reported, including…

    • DKIM signing issue after changing domain settings
    • Cannot delete a single instance of a recurring event in web interface.
    • Certain conditions are disappearing after saving an event and going back to edit it.
    • Modifying an existing domain-level Content Filter condition from “to address” to “from address” does not save the change.
    • Mac Outlook crashes with EWS when trying to add folder permissions.
    • Greylisting is not working properly

    During this time, our incoming gateways will process and hold any incoming email and deliver them once we have completed the update.


    All dates & times are listed as UTC.

    Scheduled Date: 
    Scheduled Time:
     
    Max Outage Duration: 1 hour


    If you have any questions or concerns, please contact our support department.

    Thank you again for choosing ASPnix as your web hosting provider!

    1 Star2 Stars3 Stars4 Stars5 Stars (No Ratings Yet)
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  • SmarterMail Upcoming Maintenance

    No comments December 8th, 2017 452

    This evening at 8PM MST we will be performing an update to the SmarterMail service on our primary SmarterMail server. This is a bug fix release with some minor improvements and resolves some issues that customers have reported, including…

    • Incorrect or invalid SPF checks, triggering falsely bounced messages or not rejecting when required
    • Connections are not properly being greylisted when required

    During this time, our incoming gateways will process and hold any incoming email and deliver them once we have completed the update. This is an update to SmarterMail only, no other updates will be performed.


    All dates & times are listed as UTC.

    Scheduled Date: 
    Scheduled Time:
     
    Max Outage Duration: 1 hour


    If you have any questions or concerns, please contact our support department.

    Thank you again for choosing ASPnix as your web hosting provider!

    1 Star2 Stars3 Stars4 Stars5 Stars (No Ratings Yet)
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  • Mail System Upcoming Maintenance

    No comments December 3rd, 2017 527

    This evening, 8PM MST we will be performing maintenance to repair and complete some of the Windows Updates that were unable to be installed during last night’s scheduled maintenance. We expect this to take no longer than 1 hour.

    During this time, our incoming gateways will process and hold any incoming email and deliver them once we have completed the update.


    All dates & times are listed as UTC.

    Scheduled Date: 
    Scheduled Time:
     
    Max Outage Duration: 1 hour


    If you have any questions or concerns, please contact our support department.

    Thank you again for choosing ASPnix as your web hosting provider!

    UPDATE: Updates have been successfully installed and SmarterMail will be online shortly. Thank you for your patience!

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  • SmarterMail Upcoming Maintenance

    No comments November 30th, 2017 444

    Saturday, December 2nd at 10PM MST we will be performing an update to the SmarterMail service on our primary SmarterMail server. This is a bug fix release with some minor improvements and resolves some issues that customers have reported, including…

    • Content filters do not fire if the sender is a “Trusted Sender”
    • Modifying notes of a contact does not enable the “Save” button
    • Various FireFox 57 improvements and fixes
    • Flagging an email as “Important” in Outlook causes it to disappear (when using EAS)

    During this time, our incoming gateways will process and hold any incoming email and deliver them once we have completed the update.


    All dates & times are listed as UTC.

    Scheduled Date: 
    Scheduled Time:
     
    Max Outage Duration: 1 hour


    If you have any questions or concerns, please contact our support department.

    Thank you again for choosing ASPnix as your web hosting provider!

    UPDATE #2 We are still performing Windows Updates to the system, we will have additional updates as the updates complete. Thank you.

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  • SmarterMail Upcoming Maintenance

    No comments November 10th, 2017 491

    Saturday, November 11th at 10PM MST we will be performing an update to the SmarterMail service on our primary SmarterMail server. This is a bug fix release with some minor improvements and resolves some issues that customers have reported, including…

    • Memory leak with Exchange ActiveSync
    • Send button now displays a warning if you try to send a message with attachments that have not completed uploading
    • Attachments are randomly not being included with sent messages
    • Could not create domains with .cd extensions
    • iOS devices with no preview pane enabled, users cannot open email messages
    • SPF / DMARC checks now execute on messages with no Return-Path header
    • Disk usage report for new users shows a blank page

    During this time, our incoming gateways will process and hold any incoming email and deliver them once we have completed the update.


    All dates & times are listed as UTC.

    Scheduled Date: 
    Scheduled Time:
     
    Max Outage Duration: 1 hour


    If you have any questions or concerns, please contact our support department.

    Thank you again for choosing ASPnix as your web hosting provider!

    1 Star2 Stars3 Stars4 Stars5 Stars (No Ratings Yet)
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  • Carrier Maintenance – Level 3 Scheduled Network Maintenance

    No comments October 30th, 2017 540

    Level 3 has notified us that on Saturday, November 11th sometime between 1AM and 3AM MST they will be performing network maintenance and core routing upgrades to further improve network performance and reliability. They expect this upgrade to last no longer than 30 minutes.

    During this time, all servers and services within our Denver, Colorado location will be unavailable.


    All dates & times are listed as UTC.

    Scheduled Date: 
    Scheduled Time:
     
    Max Outage Duration: 30 minutes


    If you have any questions or concerns, please contact our support department.

    Thank you again for choosing ASPnix as your web hosting provider!

    1 Star2 Stars3 Stars4 Stars5 Stars (No Ratings Yet)
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  • SmarterMail Upcoming Maintenance

    No comments October 26th, 2017 553

    Friday, October 27th at 10PM MDT we will be performing an update to the SmarterMail service on our primary SmarterMail server. This is a bug fix release with some minor improvements and resolves some issues that customers have reported, including…

    • Importing large contact CSV files no longer results in a browser error
    • Domain calendars do not sync all items with the correct date over EWS
    • All-day events sometimes spam 2 days depending on the timezone
    • The BCC header field is being stripped out of the Sent Items message
    • Misc. language updates for reported language errors
    • Windows 10 Fall Update fails autodiscover for IMAP
    • The Font Size options in Account Settings does not match the Font Size options within the editor

    During this time, our incoming gateways will process and hold any incoming email and deliver them once we have completed the update.


    All dates & times are listed as UTC.

    Scheduled Date: 
    Scheduled Time:
     
    Max Outage Duration: 1 hour


    If you have any questions or concerns, please contact our support department.

    Thank you again for choosing ASPnix as your web hosting provider!

    1 Star2 Stars3 Stars4 Stars5 Stars (No Ratings Yet)
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